The Payton Jersey or the Sunrise Picture? (Organize you and your space for virtual meetings)

We should probably get good at Zoom calls. Even when social distancing is relaxed, many groups and businesses may still use virtual meetings and webinars to connect participants and members. I miss meeting with people in person, but I also recognize the benefits of virtual meetings and webinars, so I imagine some combination of in-person and on-line as we all go forward.

And, of course, as I offer suggestions about getting better at virtual calls, I’m not talking just about Zoom. These suggestions could work for Google Meet, Skype, FaceTime, etc.!

Load your virtual meeting app(s) on all your devices. Because sometimes tech fails or hits a snag. Or your device isn’t fully charged and you don’t realize that until 2 seconds before this week’s virtual staff meeting. It is good to have options.

Look around you, and look through your camera’s lens:

  • Early on in this social distancing time, I considered what I want people to see around me as I attend webinars. (A friend shared on FB how her parents were attending family Zoom calls but the camera was always pointed at the ceiling fan.)
  • While you ARE NOT ON A CALL, try out different spaces in your home for the best vantage point of what is behind you. Turn the camera on your laptop / iPad on and take a tour to find a nice backdrop. Perhaps you like the framed Chicago sports pictures on the wall behind your couch, or a warm and cozy bookshelf look in your office, or the nondescript sunset picture on your bedroom wall (just so long as it doesn’t look like a bedroom wall – awkward!).
  • Make sure you choose a backdrop that won’t change – like if your backdrop is near a door where people might wander through during your call!
  • Check your devices for the best camera. After some research (read “trial and error”), we determined my Ipad camera is better than my laptop camera. If I am presenting and need to share my screen for a handout, then I need to use my laptop. But for a better camera, I can use my Ipad.

OR… Consider Using a Virtual Background.

  • Also in the first weeks of this strange time, I tried out virtual backgrounds for my Zoom calls. I quickly discovered my laptop camera did not support virtual backgrounds without a green screen (which I did not have). If you’ve looked lately, on-line vendors aren’t shipping green screens until August.
  • My first solution was to create a green screen using green foam board, green masking tape and binder clips from a local office or educational supply store to mount the whole thing on the wall behind me. This works well!
  • The other solution is for Zoom calls that I attend (but not deliver). I attend on my iPad for that better camera, to support the background better with or without the green screen.
  • Plan ahead for the virtual background, and BEFORE your next meeting populate your saved photos for virtual backgrounds.

Once you have chosen your space, pay attention to lighting.

  • Don’t use overhead lighting, it casts unflattering shadows.
  • Don’t rely on daylight since much can change in an hour.
  • Use soft lighting in front of your face or to each side (almost equally).
  • Lighting is one of those areas in which the following is true: “You won’t notice it if it is good, but you will certainly notice if it is bad.”

Bring Your Supplies With You. If your chosen space is not your usual seating spot (one of mine is at my desk but the other is in a different room where I can close the door), plan to bring supplies with you. I have a tray for my stuff that I need during my own virtual presentations. The tray hold tissues, water or tea, my phone and charger if necessary, laptop and mouse, iPad and stand, etc.

Practice, practice, practice. After you’ve added the apps to your devices, start a meeting on one, invite yourself and join from the other devices, and get used to navigating between them, choose the better and view, etc. If you have been in a call having technical difficulties, you know you don’t want to be that person!

Spend a little time and practice this week to put your best virtual self forward!

Small Business Week: How to NOT Overbook Your Calendar

Recently, a friend/client/networking partner had to cancel a morning meeting because she had overbooked her Tuesday.

Another client had to reschedule a document drop-off with me because he “ran out of day today.”

No judgement here.  Been there, done that.

In her text message to me, the overbooked friend/client/networking partner asked me to write a blog about how to not overbook our schedules!  So, friend, in honor of National Small Business Week, here it is!

When do you work?  Where?  How?   Workdays and work places have changed, due to worker and industry preferences.  A “typical” workday is anything but typical, more than half the workforce works for themselves or small businesses, and many of us work from home (or Starbucks, or someone else’s home, etc).

As the lines of work and home blur, it’s difficult to keep all our commitments straight!  So, to help get the most out of your schedule, without resorting to teleportation or cloning, here are a few ideas:

  • Check your schedule regularly, with an eye out for potential snags or trouble spots. Don’t wait until tomorrow to plan for tomorrow. or until next week to plan for next week.
  • Schedule recurring events.  Actually put them in your calendar / planner / etc.  Yes, you will probably remember.  But then again, you may not.  Just write them down.
  • Better yet, Just write everything down (or make a note in Outlook or Google Calendar, or your planner, or however you track such things).  I can’t be trusted to remember things unless I write them down.
  • Determine realistic time estimates for your regular tasks.  Have you noticed?  We tend to underestimate how long our favorite tasks take, and overestimate how long dreaded tasks take.  We assume the easy stuff will go quickly, but get snagged or run late when something goes wrong.
  • Factor in commuting time between meetings where applicable,  and multitask your travel time.  I’ve been leaving a more generous time cushion between client appointments, to accommodate conversations that go a little long, traffic troubles, or a quiet moment to eat my lunch on the way to the next appointment.
  • Keep your calendar and contact information up to date and with you at all times, so if you do find yourself overbooked or running late, you can do the polite and professional thing and call ahead.
  • Do not feel you have to explain yourself.   No one needs to know that you need to leave a meeting on-time to get to a 6th grade soccer game.
  • If you do double book yourself or if life gets in the way, just OWN UP, APOLOGIZE and reschedule.  Make that call with solutions in mind, as in “I’m very sorry, something unexpected came up and I’m going to be late to our 1 o’clock meeting.  Would you like to push it to 2 pm, or reschedule for a different day?”
  • Meetings.  Ah, meetings.  Meetings, by definition, involve other people.  And talking, and planning and note taking and assigning tasks.
    • Don’t be ‘that guy’ or ‘that woman’.  You know, that one with the late, rushed and loud arrival. Be early, be prepared, and be quiet until there is something to say.
    • Don’t like making pre-meeting small talk?  Smile politely, then make a show of reviewing your notes, or making new notes (even if it’s your packing list for vacation, or an email for later).
    • After the fact:
      • Set an alarm to keep from getting chatty.
      • Factor in processing time for your notes and action steps from the meeting, before heading to your next activity.

As you move through your week this week, keep your schedule in mind, and try a tip or two to make that next workday or meeting go more smoothly!

Productivity Challenge: My Desk is a Dumping Ground!

Last week, I asked professionals to share their Organizing Challenges.  The first response was:

“My desk!   Working from home, I’m so busy keeping the rest of the house organized, everything gets dumped on my desk! (thanks MG!)”

Has this happened to you?  You’re ready to get down to business, but your motivation and energy drain away as you face a desk cluttered with

  • Mail
  • School papers
  • Shoes / socks / clothing / dry cleaning
  • Legos (maybe that’s just me)
  • Receipts
  • Other people’s keys, wallet, phone
  • Office supplies or craft supplies
  • the list could go on and on …
Whether you work from home or in a more traditional office setting, trying to work at a cluttered desk can be a struggle.  Sometimes other people drop the stuff, and sometimes we ourselves do the cluttering.  Sound familiar?! Here’s what to do!
  1. When you sit down to work, spend the first 10 minutes of activity putting the dumped stuff AWAY, and the last 10 minutes putting your own stuff AWAY.  Most of us work better in uncluttered space, so that is a great place to start!   If you can do this every day, the piles will be progressively smaller, and you won’t need 10 minutes anymore!  Dedicate that small block of time at the start and the finish – seriously, set a timer if that helps!
  2. Make sure important things have a home.  For example, everyone needs a special place to put their cell phone, keys and wallet.  Establish a home for these important items NOT on your desk top.  Near it, perhaps, but not on it!
  3. Carve out “My Space” and “Public Space”, if you can.  For example, I recently rearranged my work space, and added shelves. I’ve moved the items that other people need to the shelves next to my work space instead of on the shelf over my work space.  In theory, this will cut down on interruptions and also encourage others to put things away!
  4. Establish containers for regular offenders, to direct stuff to other places:  An In-box for papers coming in; trash / recycling / shredding bins close at hand for papers going out; an errand bag for mail to mail or library books to return, items to drop off to other people, items to be returned to the store, etc.
  5. Act on your action items: In a client’s home office last week, most of the desk top was occupied by items that required action or an errand.  For goodness sake, ACT on your action items!  Invest an hour or two to take the actions or run the errands that will clear away those piles, then revel in the uncluttered space.
  6. Do you drop the stuff, or do other people?  If other people are the problem, set the example: Respect your own boundaries!  Clean off your desk and your own clutter, so the offending items are very noticeable when someone else drops them on your work space!

Keep you work space as sacred space!  Give it the respect it deserves, and expect others to do the same!

4 Things I Love and Despise About Working From Home

According to a productivity blog I follow, this week is the UK’s National Work From Home Week (ours is in October, I’ll have more to say then!)

The very things I love about working from home are also my biggest challenges.  If you work from home, like me, or are considering a change this year, understand there good and bad in the following points:

Flexibility in my schedule.

Working from home allows me to attend school events, day-time doctor appointments, re-arrange my schedule when my kids get sick, and other freedoms if needed.  Professionally, I can take clients or speaking engagements almost any day or evening.  I love doing 10 different things in a day.

But that means a choppy schedule, and perhaps completing work late at night or early in the morning in exchange for those day-time hours.  And, as flexible as I may be, my schedule is dictated by client and family needs, so there is a lot of juggling most days!  I secretly envy those who go to work at the same place for 9 hours, and can focus on just work there.

Don’t make excuses, as you make appointments.  Try this: “Thursday morning, no, I can’t do Thursday (or whatever).  Do you have another suggestion?” Period.  People don’t need to know why you are busy Thursday afternoon, whether with a client, appointment or pre-school program.

Working from Home is a misnomer.

I may not work in a traditional downtown office anymore, but I also don’t always work from home.  This week, I may work in other peoples’ homes and offices more than my own.  And many other “Work from Home” professionals do the same, completing their work in other people’s homes, offices, in the car, at Starbucks. The rough draft of this was written in my car, sitting in the garage, because that is where inspiration struck.

Working from Home needs a new name, one that reflects the myriad of professions and awesome work that we do in new and independent ways and places.  Since I use tech in my work, I often say I work Virtually, but I often have to explain that. Any suggestions? 

Some people will just never understand.

For 12 years, I’ve Worked From Home, and in that time, my choice of workplace has become commonplace.  But some people will just never understand what it means to work from home.  I’m not in my jammies, watching TV – like ever!, and I can’t chat for hours. I may be at home, but I am still accountable to my business.

Just as we practice our 30 second elevator speech, practice the explanation of how you spend your day. Don’t fumble.  Assert.  And then get over it and move on, because they may never understand.  And that’s ok. 

Quiet and Alone.  Noisy and Lively.  You Choose.

I love my quiet empty home.  I am easily distracted by other peoples’ noise and conversations, so working from home is ideal for me.  And yet, too much quiet can also kill my focus.  Pandora and my local library are lifesavers some days.

I love when my family comes home, but then I miss my focus.  I wake up early.  I’ve made phone calls from my closet, and may write blogs in my car.

Working From Home gets lonely. I miss co-workers, birthday lunches and water-cooler chats. If you work from home, make sure to keep regular routines and get out in the world at least a couple times a day.  Keep in contact with your co-workers, or join networking or professional groups. I guess that’s where that flexibility comes in, to make it work.  Know yourself, determine if Quiet and Alone work today, or Noisy and Lively.

We who work from Home are productive, flexible, awesome, and still figuring it out some days, just like everyone else. Celebrate the benefits of Working from Home the next time you face the challenges of the same!