Does this sound familiar? 

Piles of new / old / opened / mystery mail are scattered on flat surfaces all over your home.  Somewhere there’s a utility bill that might be due, and that reimbursement check from work is missing.  You are always vaguely worried about business falling through the cracks.

You’re not alone.  I worked with a client just last week with a similar challenge, and here’s how we cleaned up her surfaces, took care of this week’s mail and took care of business, in no time at all. Try it for yourself!

First, we collected the mail from the hall table, kitchen counter, dresser, mail box and desk top.  We wiped off a counter top, and made some space to get to work.

As we worked, I shared these truths with my client:

1. The Pareto Principle (a.k.a. The 80/20 Rule)
   1. 80% of what we use in 20% of what we have.
   2. In business, the 80/20 rule says that 80% of our business comes from 20% of our clients.
   3. In a closet, the 80/20 rule says that if we own 10 pairs of pants, we wear the same 2 or 3 all the time.  In the kitchen, if we have 10 appliances, we use the same 2 or 3 every day.
   4. And if we get 10 pieces of mail today, we actually need to keep and act on 2 or 3.
2. You will receive mail you don’t need and didn’t ask for.  Just because someone sent you something doesn’t mean you need it.
3. Your daily mail is unlikely to contain anything truly urgent.
4. Once you’re organized, maintenance takes no time at all.
5. Sometimes a conscious effort once a week to work on mail all the way to completion is better than halfhearted dealings every day.

With these truths in mind, we tackled this week’s mail (and you can, too!):

1. We pulled out ads and old newspapers, and recycled them.
2. We pulled out magazines, confirmed my client actually wanted to read them, and created a reading pile.
3. Next we opened up every envelope.  Why?
   1. Just like the book and cover analogy, you can’t judge your mail by the envelope.  For example, health insurance reimbursement checks look just like Explanation of Benefit envelopes.  In addition, credit card solicitations don’t always look personalized on the outside envelope, but can contain personal information inside and therefore require shredding.
   2. We can recycle parts of every mail item. For example, my client’s ComEd envelope contained a bill page, a return envelope, a “customer privacy info” sheet and an advertisement.  We kept only the bill page, as she pays her bill on-line and didn’t need the return envelope,
4. Next, we put the “bills to pay” and the follow-up items in a small pile, for my client to complete when our session was over.  Since we had purged 80% of the papers, there were only 3 or 4 action items, which will take maybe 15 minutes to complete.
5. We took out the recycling, shred a few papers containing personal info and filed the rest (just a few).
6. Total elapsed time – 15 minutes. Done and Done.

For many of us, tackling the mail once a week is enough.  And by “tackling”, I mean taking our daily mail all the way from the mailbox to complete and filed.  This approach requires up to an our once a week, uninterrupted, but surely an hour of hard work and focus is worth the freedom from paper management tasks for the other 167 hours!  Give it a try!