Recently, a client asked me how I schedule things. And since that means different things to different people, I delved a little deeper and asked a few more questions while we worked.

We were working through a pile of The Smalls in her home office. Do you know The Smalls? Imagine the things that come out of your pocket, like a pocket full of change or receipts or sunglasses or cough drops. It’s the bowl of weird things that ends up on our dresser or by the bathroom sink or in a heap on the table by the door. Safety pins, charging cords, random pens from the bank, tags from a sweater. The odd little small stuff that can drive us crazy. The Smalls.

As we were working through The Smalls, what she really wanted to know about was How to Create Routines. Routines in general, but in this case, a routine for maintenance, for example, better managing and eliminating The Smalls.

So, she was asking how to create routines? And specifically, the Maintenance Part of routines.

I love this question, we should all ask this question. And this particular client asked the question that day, but I have worked with dozens of clients answering the same question for themselves.

And as a refresher – What are routines? Using a morning routine as an example, a routine is a short list of 5-7 tasks that we must complete every morning (or afternoon or evening or when we go to a certain place or do certain things) to survive (sleep, eat, bathe, drink water) and also maintain a basic level of functionality in our life (start laundry, pay bills, buy groceries, exercise).

How do I know she was asking about maintenance? I see this client once a month. When I arrive in the morning, she is always awake, showered and dressed. The cat and dogs have been fed, dogs have been out, and she usually has some laundry started. There are many parts of her routine that are solid. I know she has mastered survival tasks in her routine. If this sounds familiar, I would guess you, also, have conquered survival, the basics, the essentials. So what is missing?

For this client, she was asking about a routine to take care of The Smalls and other clutter in her house before it got to the troublesome level.

Next level, then, is getting good at our routine maintenance tasks. After survival tasks are complete, what are those maintenance tasks we must complete every day, again, to maintain a basic level of functionality in our life?

Unfortunately, since maintenance is often less urgent than survival, we can sometimes let those tasks slide in the rush of our day to day. The danger, of course, is that since routine tasks are tasks we must complete over and over again, we can get lax in the execution and completion of them. And as we relax our standards, we stop maintaining our maintenance. The switch, then, the point is, we need to understand the vital importance of “done” or “complete” in our routine maintenance tasks, and commit to “done” and “complete”.

We need to define for ourselves what done is, what done looks like.

I worked with an adult client many years ago who said that no one had ever explained to him what “clean your room” or “organize your desk” meant, even as a child. And if that is not something that you are used to, or, like this fellow, if it doesn’t come naturally for you, or if that is not the way your brain works, then being told to clean your room or organize your stuff is meaningless.

When my sons were little, instead of just saying go clean your room or go organize your dresser, I talked with them about what steps to actually take. When they were really little, pre-readers, I made a sign with pictures, like a picture of a bed to remind them to tidy up their bed, a picture of a laundry basket to remind them to put their dirty clothes in the hamper, a picture of a hanger to put their clean laundry away, put their books away, make sure the floor was relatively clear before they went to sleep (because who wants to step on a Lego in the dark, am I right?!). When it was clean, we would stand in the doorway and I asked them to take a mental picture of what “done” looked like, so they could get back to “done” on their own some day.

First, we need to know what “done” and “complete” look like and entail.

Another example: We get up and get ready for our day. Great. If we turn around, though, what does our home look like behind us? You know Pigpen from Peanuts, who always had the little cloud of dust behind him? What does it look like behind us? We got up, but did we take 30 seconds and make the bed? We took a shower, but did we take 11 seconds to hang up our towel or put it in the hamper?

What does the bathroom look like when we’re done? “Ready to leave” is one thing, and it is all about us as a body, and it’s very important, but is your space ready for you to leave? Truly “done” or “complete” requires the extra 30 seconds that we spend in the bathroom before we finish in there in the morning, where we hang up our towel and we straighten the shower curtain and we wipe the fingerprints and the dirt or anything off the sink, and we have put all of our stuff away that we use every day. Those last few steps are what maintains that minimal functionality in our spaces.

Because we’re going to have to do it all over again tomorrow.

Those last steps are also part of the routine tasks. We have routines around times and events to make them run more smoothly, and to set ourselves up to succeed next time, too. And those last steps are vital to that end.

In my presentations, I talk about my routine around taking my supplements every morning. I mention that I used to forget to take my supplements, but I anchored the supplement habit to my morning coffee habit and now I always remember to take my supplements. Adding a few details here, I take a few supplements that need to be on an empty stomach, and as I start my coffee, I take those right away. Then I leave the other batch, the later with food batch, on the counter so seeing them will help remind me to take them. Later, when I am headed out the door for my day, a glance at the counter while I grab my second cup of coffee will remind me to take the rest if I haven’t already. “Done” and “complete” look like a clear counter. Maintaining the maintenance, and also leaving a clean slate for the rest of my day. Because I am going to have to do it all over again tomorrow.

Another global example: Bill-paying. Your bills are paid – awesome! Hopefully, you have a routine around paying bills on time, a date in the calendar to take care of those! Again, awesome! And yes, that is an achievement we can celebrate! And… did we file the papers that were left after the bills were paid? Or empty the overflowing paper recycling bin in the office, or run the handful of papers that need shredded through the shredder? Or look ahead at when we are set to pay bills again and put that on the calendar, too? These final steps of the routine task of Paying Bills often get overlooked, and then their neglect adds to our mess or disorganization going forward.

Other places we can put this idea into practice:

Managing The Smalls by identifying them as smalls and setting our space up for maintenance. Add a garbage can nearby to toss everything you can, keep a jar there for loose change or an envelope for receipts. And take the 5 seconds to toss the trash and file the receipts.

Your work space at the end of the day? Set a timer for the last 5 minutes of your work day and set yourself up to succeed tomorrow. Done looks like cleared and waiting for us and tomorrow’s work.

After traveling, unpack completely and put the suitcase away. AWAY. Complete.

Making dinner and eating dinner, sure, but also cleaning up after dinner. Because tomorrow morning, we’re going to need to start the cycle again and a clean kitchen is a better place to start our day.

I worked with a different client the other day, and the timer on her phone went off when we still had 15 minutes of our appointment left. Because … she is wise and she knows we need to put stuff away. We made a few last labels with my label maker, put the bins of clothes in the closet, took out the trash, loaded the bags of donation into the back of my car, talked about what her next steps are to continue to making progress. We do the work, and then we have our routine around maintaining maintenance. Taking those last few moments to set ourselves up to succeed next time.

Consider your routines this week, and determine what Done and Complete look like for you, and then commit to maintaining the maintenance and setting ourselves up to succeed next time!