Category: Productivity

Let’s make it happen, Cap’n!

We come across great new ideas all the time, but how do we make the good ones stick? Set yourself up to succeed!  In a quick survey today, friends reported they are working on:
  • Regular meditation / exercise;
  • regular blogging;
  • schedule changes in the daily routine;
  • use the calendar on my phone since it always with me;
  • take pictures of children’s sports schedules then toss the paper;
  • grade daily (teacher);
  • perform an outside task (sweeping, raking, weeding, etc.) for 15 minutes daily;
  • drink more water;
  • make time for yourself;
  • know exactly what’s for dinner by breakfast; and
  • make bed every morning.
  • (These are all great ideas, thanks everyone for sharing!)

Here is how to make these happen, Cap’n!

Think it through!
Look at your current situation and the new habit from all sides.  Imagine what success looks like. Conversely, realize that every great new idea may not be for you!  Wonderful people whom I love and admire just ran the Chicago Marathon.  I can love and admire them and their achievements, yet not be want to train for or run a marathon.  Just think it through, for you and your life.
Recognize the potential obstacles.  
Great new habits may conflict with existing habits, by pulling time and resources away from other areas of our lives.  Look objectively at what the new habits require, and prepare to dedicate the time and resources they need.  Looking at the list above, all of these habits require at least a little time every day to execute, so we may have to cut other habits to make room for new ones.
Set up your physical space.  
Let’s look again at the list …
  • For meditation, we need some quiet space in our home, or to find a meditation class.
  • Drink more water?  We can put in a water cooler, buy re-usable water bottles, or get those little flavored drops to add.
  • Use the calendar on our phone?  Make sure to have the phone with us all the time.
  • Make the bed daily?  Clear the piles on the ground that keep you from straightening up.
  • We bought a used car a few weeks ago. I added the keys to my key ring, and rearranged the garage and the cars to make the new car easiest to access.
Set up your mental space.
Why do you want to create this new habit?  What are the end results you want to achieve?  Cement those answers in your mind!  Then make an appointment every day or week to make the habit happen.
Get Buy-In.
To maintain motivation, tell everyone you know about this new habit.  Sharing your plan helps others to help you, and creates accountability. If exercise is your new habit, co-op a friend or co-worker to exercise with you.  If you want to start meditating, tell your family and let them know what times you’d like to avoid interruptions.  Tell everyone the benefits of your new habit for them, because – let’s face it – most people want to know what’s in it for them.
 
Leave reminders..
  • Let’s use the “use the calendar on my phone” habit as an example.
  • Do you like auditory reminders?  Set your alarm for 5 pm every day (or whenever), and mentally review your day to add any scheduling events that need to go into your phone’s calendar.
  • Do you like to talk things out?  Set up a regular meeting with family or co-workers to review and upcoming events, and make sure they are in your electronic calendar.
  • Do you respond to visual reminders?  Leave a post-it note reminder on your paper calendar, to remind you to reach for the phone instead.
  • If your goal is “drink more water”, use even more specific reminders like rubber bands on your water bottle. I carry a 32 oz. bottle all the time, so I might put two rubber bands on the bottle, and move a band from the top to the bottom every time I refill.
Expect setbacks, but don’t give up.  Good habits take three weeks to establish, and years of practice to keep!  Expect some bumps in the road to success, but don’t give up when one occurs.  But the good news is that Good  Habits are worth the work!

Productivity Challenge: Get Up! Sitting at a Desk is Bad for You! 

“Getting Up and Moving Around at Work” has been my intended topic for this week, but I find it amusing that I’m writing it while standing because my hip is sore. I’m blaming the high heels I wore to a weekend wedding, though it could have been the Cupid Shuffle at the reception!

The research is in, and it shows just how bad prolonged sitting at a desk is for our health, our productivity and our happiness.  Too much sitting increases obesity, cardiovascular disease, diabetes, cancer and depression; and decreases metabolism, circulation and energy levels.  This challenge is compounded by the fact that so much of our leisure time is also spent sitting – driving, watching TV, sitting at home computers, eating, etc.  This sedentary and seated lifestyle is taking a toll on our bodies.  On a personal note, last winter I went to the Chiropractor because of intense lower back pain, and sitting too long at my desk was part of the problem.

There is a lot of information out there right now supporting standing-while-working and increased activity during the workday.  Standing up and moving around counteracts those negative physical effects of prolonged sitting.  There are also productivity benefits to standing and moving around (just google “productivity benefits of standing work stations”).  My energy and focus increase, while my stress decreases and my mood improves. Just by standing and moving around.

If you need more convincing, please do your own research – I did and I was amazed.  But how to incorporate this strategy into our day?  Try these:

1. Just Pay Attention. Making a change makes us pay attention to our current situation, and this usually leads to increased engagement and productivity.

2.  Include activity breaks in your blocked work time.  The Pomodoro Technique suggests 25 minutes of work and 5 minutes of break; I’ve also read 50 / 10.  The premise is that our minds focus for a certain amount of time (25 minutes), and then our mind and our body need a break (and not just switching over to Facebook, or checking our phone).   A break means getting up and moving, stretching, breathing deeply.  My phone’s timer App can remind me to take my 5 minutes, or I can use my microwave timer if I’m home – it’s great because I have to get up to turn it off!  The 5 minute break could be standing, stretching, walking around the office; or if you work from home, play with the dog, toss in a load of laundry, make a cup of tea, etc.  Track your progress with a FitBit or activity bracelet.

3. Stay hydrated:  I have learned a lot since my first trip to the chiropractor last winter, including the fact that I was chronically dehydrated.  Add more water to your day, and you will get up and move a lot more, to re-fill your water bottle, and to use the wash room!

4.  Run your own errands.  Technology is great and convenient, but often it replaces actual activity.  Yes, you could send someone an email, but you could also get up and walk over to their work space.  Or drop off papers instead of using interoffice mail, or take a walk at lunch instead of ordering in.

5. Consider a standing Work Space, or other options.  The standing work space is gaining popularity (go to Amazon.com and check out the variety of options!).   We created standing work spaces in our home (here is what I am using right now),  and more traditional offices are offering standing options, too.   We don’t need to only stand, though – my massage therapist reminded me that standing all day could have its own negative effects.   So, change up your space, and include both seated and standing options.

Stand Up!  Don’t let that desk chair do you in, Get Up and Move Around to Feel Better and Work Better!

“How Do You Get Out The Door On Time?”

A client recently asked: “How Do You Get Out The Door On Time?”

I love this question for its universality – we all may struggle with this sometimes, whether getting the kids to school in the morning, getting out the door to go to the office or catch the train, or perhaps, like me, heading out to a client’s home or business.  So look at each suggestion, and determine how you can implement positive change!

I asked some fellow working professionals / parents for their best suggestions  – thanks to all who responded!  And here are the Top 5 Suggestions:

  1. “Prep as much as you can the night before” (this applies to us all, not just parents).  This was by far the most popular suggestion among the people I asked.  Spend time every evening getting ready for the next day.  Pack your lunch(es), lay out outfits, collect gear (coats, backpack, shoes, papers) from around the house and place it all by the door.   Look at the schedule for other activities coming up, and prepare your gym bag, band instrument, sports uniform, etc., too.
  1.  “Get up earlier than everyone else”. Be sure to get yourself up and moving in the morning before you are expected to get any one else up and moving.  Even 30 minutes gives you a chance to shower, start your coffee and a load of clothes, and spend a few moments strategizing your day.
  1. Establish What Time is “On Time”:   I really wish that some kind and experienced parent had told me 15 years ago how the school day really begins.   I know now, so learn from my experience.  “The school doors open at 8:00 am, and the Preschool day begins at 8:10” is code for  – “be there, waiting with your student, at 8 am, and your child needs to be in his seat and ready to learn at  8:10.”  No kid wants to be the late kid.  No parents wants to be the late parent.  Save yourselves some stress, and aim for Early.  A little league coach laid it out for us many years ago.  Early is On Time.  On Time is Late.

Here are some other questions to ask yourself, when determining What Time is On Time? Where are you going?  How will you get there?  How long will Plan B take if you have to use it?  What is the earliest you can arrive?  How long does it take for you / your child to get from the back door to buckled in the car and leaving the driveway (could be 5 minutes some days!)? How long does it take to get from the parking lot to the door?

  1. “Get off Facebook.” …and email, and every other screen until you and your children are ready to leave. Yes. every screen, for your family and FOR YOU.  ( I know, its scary, but it’s worth it).  When you’ve gotten better at getting out the Door on Time, perhaps you can add screen time back into your morning schedule.   (What makes this suggestion ironic is that I asked the question via Facebook on a school morning!)
  1. “A morning soundtrack”.  At a recent meeting, a woman mentioned her morning affirmations.  In passing, as in “of course, because everyone does these already”.  Which made me inwardly cringe because, well, no I don’t have morning affirmations.  And the thoughts start to spin – maybe I should have them, how am I going to fit one more thing in my morning, blah, blah, blah.  And then, as I usually do when I start to get stressed, I turned to a short prayer, a few deep breaths and then music.  And the lightbulb went off in my head!  A-Ha!!  Prayer, deep breathing and music ARE my affirmations.  I was loading up my Morning Mix playlist just this morning, adding the songs that make me dance and sing along (loudly).  What music would get you moving in the morning?

So, try one of these suggestions this week, and see what helps you Get Out The Door On Time!

Productivity Challenge: Time Management!

This week’s Productivity Challenge is Time Management!
My associate writes:
“As a small business owner, we wear so many hats and have to stay on top of so many tasks.  
  • There are daily tasks, weekly tasks, monthly tasks; 
  • There are “big picture” issues to address – new product lines, new marketing ideas, personnel issues, all of the “where is our company headed?” type-stuff ; 
  • There are “small task” issues – placing orders with vendors, scheduling service calls, handling customer service issues, and even just answering the phone; and then of course
  • There are the “fires” that occasionally pop up that require me to drop everything and handle immediately. There is only so much time, and we work with a skeleton crew – so how can I better organize to stay on top of it all?”
As a fellow business owner, I can totally relate to all of these!  So, let’s tackle them one by one!
Managing the “daily tasks, weekly tasks, monthly tasks”.  With these recurring tasks:
  • Keep a Master To-Do List – a running list of everything that needs to get done.  I maintain my To-Do list in Evernote (a cloud storage notebook), so that I can access it from all of my devices.  I can even share my To-Do list (and other Evernote documents) with others, if I have info to share with staff or co-workers.  I have clients who use MS Outlook for the same purpose.   When I finish a recurring task for today on my Evernote list, I cut it and pasted it to the next day, week or month or whenever it is set to recur (For example, daily habits, weekly errands, and monthly billing and client care).
  • Actually block out time on your daily, weekly and monthly schedule for these tasks.  Make an appointment on your calendar, so other things don’t squeeze out these important tasks!  A client mentioned that her bill-paying was slipping and she was starting to incur late fees because she hadn’t blocked the time to manage her daily and weekly bookkeeping.
  • Attach paper / ideas / tasks to your time blocks, too.  For example, my Friday afternoons are blocked for bookkeeping tasks.  As bills come in, or tasks come up that are related to bookkeeping, I add them to Friday’s to-do list and tuck any paper bills in my Friday folder.

There are “big picture” issues to address – new product lines, new marketing ideas, personnel issues, all of the “where is our company headed?” type-stuff .

  • Big picture Issues:  We need to block time to make these big-picture discussions happen, too. They may not need to happen every day, but they are still important.  Have weekly check-ins with everyone involved, in person / Face time or via email, to touch base.  And once in a while (monthly, quarterly, etc.) Think BIG THOUGHTS!!! Set time aside, invite all the players / decision makers, go off-campus, set a time limit, and dive in!

There are “small task” issues – placing orders with vendors, scheduling service calls, handling customer service issues, and even just answering the phone.

  • There are no small tasks.  These “small tasks” are Our Work, whether they happen daily, weekly or monthly.  Communicating with our vendors and our customers – This Is Our Work! Even when these tasks seem small, they are really the most important tasks we can complete.
  • However…. we can still manage the flow of our work, to get more of Our Work done!
    • Phone calls can go to voicemail, or we can keep our calls polite but brief.
    • Emails rarely require an instantaneous response.
    • Do Not Reinvent the Wheel!  Figure out the best way to do something, and do it that way every time.  Those are your Standard Operating Procedures, and they create a uniformly excellent experience.  Start by creating standard email responses to frequently asked questions, and build from there.

And then of course there are the “fires” that occasionally pop up that require me to drop everything and handle that immediately.

  • Communication:  I received an email last week from my graphic designer: “I should be done putting out fires by XXX o’clock, I’ll call you then”.    Great way to handle it!
  • Flexibility is critical to time management success.  Having a Master To Do list means if we can’t get to something today, we can move it to the top of tomorrow’s To Do list.  Using Time Blocks are great, but we can block time later in the week just as easily as this afternoon.
  • Let me let you in an insider tip:  If you handle recurring tasks when they recur, manage the Big Picture and Small Tasks regularly – you will:  A. Have fewer fires to put out; and B. Be more prepared and able to quickly manage and put out the fires that to arise.

So, look at your task list today and this week, and consider how to manage your time and tasks to get your important work done!

Productivity Series: What to Do With All the Receipts?

Last week, I started this Productivity Series with solutions for the desk dumping ground! A related question was “What to Do With Receipts? specifically receipts for filing business taxes?” I understand the connection  – I’ve seen dozens of desk cluttered with receipts!
Think about this.  Generally, we need to keep receipts for three reasons:
1. for the information contained on the receipt;
2. as a reminder of a next action to take; and
3. as a physical record of an action, in case you need to prove how money was spent.
Next, think about basic accounting. Money spent moves out of “Cash” and into a different category.  For example, buying a printer at Office Max / Depot moves money from my checking account into my office supplies / assets.
Reason #1: Manage the information contained on the receipt.  How much, to whom, for what?  And make it meaningful.
For example, my business recently spent $$ on:
  • a new printer and toner, a lamp and pens
  • advertising in the form of a charitable donation  / sponsorship
  • gas
  • day-care expenses
  • lunch at Panera
  • annual dues for my professional organization
  • UPS for shipping, on behalf of a client
Each expense I mentioned above would be listed under different Expense categories in my Quicken software.  Office supplies, advertising, Dues and Subscriptions, Meals and Entertainment, Automotive, etc.  These categories are pre-set in Quickbooks and Quicken, and you can also create new ones specific to your business. (I’m not recommending one type of software over another, just reporting on what I know).
Since my friend’s question was about Managing Receipts for Tax Time, I strongly recommend discussing category questions with your Accountant as you set up your system, to make tax time easier. 
Manage your bookkeeping regularly (and if you need help with this, I can suggest a few great people!).  My business books are simple.  I track my expenses and sales daily on a spreadsheet, entering it all into Quicken once a month with my bank statement reconciliation.  My next step is to streamline that process, and enter the daily info directly into Quicken.   Some businesses will need to do this daily, some can stretch to weekly or monthly.   Regardless of how often, We HAVE TO DO IT!
Once the categories are created, and your information for the year is entered, preparing for tax time is a matter of running your reports, and handing the reports and receipts over to your accountant
Reason # 2: Take The Action Required:
For example, in my list above, the actions are to input the information into Quicken, and then with the UPS expense, I need to collect payment from my client, for services rendered and also for the UPS expense.  When I manage my bookkeeping, I need to make sure the two items are entered separately – one for sales, and one for reimbursement.
Manage your bookkeeping, send the invoice, submit the expense report, etc.    JUST ACT!!!
After you record the information, and take the actions required, storing the physical records is easy.
 
Reason #3: Keep your receipts in a monthly folder.   This makes it easier to reconcile your monthly bank statement, and in the rare instance that you actually need to produce the receipt as proof of an expense, monthly files will make your items easy enough to find, without wasting too much time on filing.  Don’t bother with specific vendor files, chronological files should be detailed enough, since you’ve already recorded the information.
Wrap up your receipts with your tax returns, and store them for 4-7 years.  Random receipts for printer toner from 3 years ago should not be floating around your office!!
Imagine how clean your desk will be, with all the Receipts managed and easily filed away!`

Productivity Challenge: My Desk is a Dumping Ground!

Last week, I asked professionals to share their Organizing Challenges.  The first response was:

“My desk!   Working from home, I’m so busy keeping the rest of the house organized, everything gets dumped on my desk! (thanks MG!)”

Has this happened to you?  You’re ready to get down to business, but your motivation and energy drain away as you face a desk cluttered with

  • Mail
  • School papers
  • Shoes / socks / clothing / dry cleaning
  • Legos (maybe that’s just me)
  • Receipts
  • Other people’s keys, wallet, phone
  • Office supplies or craft supplies
  • the list could go on and on …
Whether you work from home or in a more traditional office setting, trying to work at a cluttered desk can be a struggle.  Sometimes other people drop the stuff, and sometimes we ourselves do the cluttering.  Sound familiar?! Here’s what to do!
  1. When you sit down to work, spend the first 10 minutes of activity putting the dumped stuff AWAY, and the last 10 minutes putting your own stuff AWAY.  Most of us work better in uncluttered space, so that is a great place to start!   If you can do this every day, the piles will be progressively smaller, and you won’t need 10 minutes anymore!  Dedicate that small block of time at the start and the finish – seriously, set a timer if that helps!
  2. Make sure important things have a home.  For example, everyone needs a special place to put their cell phone, keys and wallet.  Establish a home for these important items NOT on your desk top.  Near it, perhaps, but not on it!
  3. Carve out “My Space” and “Public Space”, if you can.  For example, I recently rearranged my work space, and added shelves. I’ve moved the items that other people need to the shelves next to my work space instead of on the shelf over my work space.  In theory, this will cut down on interruptions and also encourage others to put things away!
  4. Establish containers for regular offenders, to direct stuff to other places:  An In-box for papers coming in; trash / recycling / shredding bins close at hand for papers going out; an errand bag for mail to mail or library books to return, items to drop off to other people, items to be returned to the store, etc.
  5. Act on your action items: In a client’s home office last week, most of the desk top was occupied by items that required action or an errand.  For goodness sake, ACT on your action items!  Invest an hour or two to take the actions or run the errands that will clear away those piles, then revel in the uncluttered space.
  6. Do you drop the stuff, or do other people?  If other people are the problem, set the example: Respect your own boundaries!  Clean off your desk and your own clutter, so the offending items are very noticeable when someone else drops them on your work space!

Keep you work space as sacred space!  Give it the respect it deserves, and expect others to do the same!

Back To School: Setting Up “After School” For Success

Back To School is a great time to review and update our time management routines, and the time window between 3 pm and dinnertime is a busy one!  Make positive changes this week, and  create a routine that works for everyone.  Here’s how:
Build in a little decompression time when you (or your student) arrive:
There are often rituals attached to this, like changing out of work or school clothes, and/or having a snack and a quick break upon coming home to help make the transition from work or school back to home.  A little down time gives our brains and bodies time to rest and then jump back into action!
Assess your afternoon and evening plans:  
Check the calendar for events or games, and the school Planners for work or homework assignments.  It is important to do this early, in case someone forgot something at school or the office – there may still be time to retrieve missing books or resources!
Assess tomorrow, too:  
Take just a few moments to look ahead to tomorrow’s schedule, too, and identify any potential snags or changes.  In addition, planning ahead can help avoid a 10 pm washing of the gym uniform or shopping for surprise supplies or snacks (is this just me?)!
Make Space for Homework:
Dining room table? Kitchen counter? A desk in each bedroom?  Establish a regular place for your students to complete their homework.  Keep in mind, too, that these days homework involves technology.  So in addition to a work space, comfortable chair and good lighting, make sure there is computer access, too!
Since tech is so important, as your student comes home with website info, log into and bookmark the various resource websites, create your accounts and then note usernames and passwords on a page or spreadsheet per student.
Create a Homework caddy:
We have a homework caddy basket on the kitchen desk that holds homework supplies.  Create your own, including but not limited to: crayons, markers and colored pencils; pens, pencils and highlighters; scissors, glue and tape; calculator, ruler and index cards (google “Homework Caddy” if you want more ideas).
Set Up Your Landing and Launch Pad:
What door does everyone use? Set up your Landing and Launch Pad at the favorite door. Hooks for outerwear and accessories, and some for backpacks and sports bags, too.  I have written many blogs about this topic, check them out here!
The key to Landing and Launch Success isn’t the space, necessarily, but the HABITS created around our comings and goings.   The most fabulous cubbies or benches or hooks or organizational tools in the world are a waste of time and money if we don’t create habits to use them.
EVERYONE can create a habit to:
  • Hang up coats and bags when they come in the door
  • Keep shoes by the door
  • Put keys and wallets and other important items in the same place every day
  • Take out and deliver-to-parents papers that require parental action every day
  • Place completed homework and books back in the back-packs when work is completed, and backpacks at the Landing and Launch Pad for easy departures in the morning
  • Review tomorrow’s schedule today and line up stuff accordingly (like band instruments, soccer uniforms) at the Launch Pad tonight

Dedicate some time and thought to your after school / home from work routine this week, and make your days work better for you and your family!  You CAN do this!  Have a great week.

The Subtle Difference Between Efficient and Effective

I taught a Time Management Workshop last week.  I asked the participants “Why do you think your company chose Time Management as your professional development topic for today?”  A gentleman answered “So that my coworkers and I could be more efficient with our time”.

This was a very good answer.  I responded, “‘Efficient’ is great, and I’m sure your company indeed wants you to be efficient, because of course, who wouldn’t?”   But I went on to explain that “Effective” would be an even better way to manage our time.

Those two words, Efficient and Effective, sound very similar, and may even be used interchangeably in regular conversation, but I learned long ago in a senior management seminar that they have different meanings.  I explained:

  • “Efficient” is used to describe the least use of our resources.  If we do a job efficiently, we will spend the least amount of time, money, resources, man power to get the desired result.  That indeed may be what a company is looking for.
  • “Effective”, my preferred choice, describes the BEST use of resources.  We might spend a little more time, more effort or a little more money on something, but the outcomes will be much improved and we will deliver a better service or product.  Spending a little more time helps ensure the job is done well, and won’t need repeating, which saves $$ and time in the long run.

To illustrate, I used the example of a Trip to Costco.  For a small amount of money, I can purchase a ridiculously large bag each of rice and beans (like 25 or 50 lbs), and a couple of 12-packs of canned veggies. Spending just a little time, I can make enough rice, beans and veggies to eat every meal for weeks.  Cheap, quick to purchase and assemble, and relatively nutritious.

Sure, I could eat this for weeks, but why would I want to? This efficient use of my time and money would be unappetizing and, after weeks, my health would probably suffer.  We can see how efficient isn’t always best.

If, however, I spend a little more time and $$ in my planning, shopping and prep, I could still shop and eat efficiently, but I could also eat more effectively, enjoy my food and better health.  By adding some variety to my shopping list and to my menu and spending a little more money, I could eat and live better, which makes that little extra outlay a more effective use of my resources.

We had a visitor last week from Germany, and we went shopping on Michigan Avenue for some gifts for her family.  She was amazed at how pleasant and helpful the store employees were. She mentioned that she was used to efficient and competent customer service at home, but the helpful and chatty people made the shopping experience enjoyable.  So, the associates we worked with managed to be efficient, but, more importantly, also effective and improved their customer outcomes by being friendly and helpful.  And we probably spent more $$ at the stores because of this, which improves the company bottom line.

So, sometimes our work calls for us to be efficient, to work quickly and cheaply and get the job done. There is nothing wrong with Efficient.  But for a little extra effort and resources, we could do our work well and improve our results or outcomes.  We can be efficient and Effective, which would be even better.  And Effective brings us closer to Excellence, which would be better yet.

What Are You Afraid Of?

A coaching client emailed me this question:

Good Morning, Coach Colleen!
Just touching base…
Not very successful in meeting last weeks’ goals.

Today I am asking myself –
What am I afraid of… if I was to let go of something?
I know what papers I want to toss or move – but I am holding on to something.
Hopefully we can move past this block.

My response (edited for confidentiality and content):

“Hmmmm….. what ARE you afraid of?”

We set goals because we want to achieve a certain outcome. We’re also aware there may be side effects from achieving those goals.  The fear of those side effects weighs us down.

  • This client has boxes of old papers to review and purge. She wants to wrap up the paper project before starting another. She has done great work in many ways, but reviewing and purging the papers in these these last few boxes feels scary, like she might let go of something important.
  • I heard the story of a client secretly afraid of an empty in-box. It seemed that if the in-box was empty, she wouldn’t have any more excuses for not doing the other harder, more emotionally painful tasks she’s been putting off.
  • A friend is worried that she’ll lose too much weight and then she’ll have to buy new clothes and it will be expensive. So she doesn’t even start.
  • I alternate between wanting to be super-busy and then freaking out because I’m so busy and can’t do all the things I want to do.

We all have fears, it’s how we face them – what we do with them – that matters.  If you ask yourself what you’re afraid of, your mind might not produce an answer.  If you’re feeling blocked, you can instead ask yourself, “What’s the worst that can happen?”

As in, “I’m conflicted about a possible outcome. It could be good, and it could be scary. So what is the worst that can happen if I achieve this goal?”

Using the weight loss example, what’s the worst that can happen?

  • We feel some discomfort with being hungry or sore from exercising, until our body adjusts (we can survive that, no biggie).
  • We lose weight and then have to buy new clothes (not really so bad).
  • We lose so much weight we look like one of those crazy skeleton people on the news (not really very likely, now is it?).
  • We work out so much we look like those freaky body builders (also not too likely).
  • There is the unlikely event that losing weight could cause other health issues, but the list of health benefits outweigh the fears.

In the case of this client, what’s the worst that can happen if she let go of the wrong papers?

  • Someone may ask for the information (sometimes the answer is “No, I don’t have that paper anymore” and sometimes we have to go out and find the answer again. Neither is too scary).
  • She may forget about it (if the paper represents something important, she will be reminded in other ways).
  • Again, the benefits of completing this paper project, and freeing up space in her house and schedule exceed the fears.
    017

This afternoon I found this quote while working at a different client’s house, took a picture and texted it to my client. I loved her response:

“Wow, doing 365 things a year could make a person become ruthless [her goal is to objectively and ruthlessly purge her papers]! And then nothing will scare them!”

So face those fears, and make those lists. I bet what you fear isn’t so scary after all!

Small Business Week: Run Your Business (and Life) Like A Boss

The first full week of May is National Small Business Week.

I respect and admire my fellow Small Business owners.  We’re small but mighty!  Yet, for every day that we are doing great things in big and small ways, we also struggle. You know it’s true:  if you have a small business, very often you are all departments – bookkeeping, accounting, IT, marketing, manufacturing, legal affairs, strategic planning – rolled into one (or perhaps a few) busy and occasionally overwhelmed individual.  It’s the same on the home front, too – we fill many roles in our homes and families.

This week, as a busy woman and Small Business Owner, I am reminded, and also challenge you, to Be the Boss.  To Be The Boss, we need to:

  • Stick with our strengths – Know what SPECIFICALLY WE ARE GOOD AT, and focus on that;
  • Know what department / individual / outside source can help us with the other areas in our life or business listed below; and
  • Be willing to ask for help / delegate.

To Be the Boss, We need to know and stick with our strengths.  Professionally, I am great at Organizing, and teaching others how to be organized, too.  That’s where I need to spend my time, in the areas where I am an expert.  Consider this, if a client required plumbing skills or financial planning, we would call in other experts.  Having me do tasks I am not good at would be frustrating all around, a waste of my time and my client’s time and $$.

To Be the Boss, we need to realize that as a huge corporation or a solo-professional like myself, We all need support in certain expert areas, like:

  • Accounting
  • Financial Planning
  • Bookkeeping including Payables and Receivables
  • Legal Affairs
  • Marketing
  • Graphic Design / Printing
  • Web Site Design / Maintenance / Social Media
  • Advertising
  • Manufacturing
  • Distribution
  • Sales
  • Customer Service
  • IT / Tech Help
  • Administrative duties
  • Human Resources
  • Strategic Planning / Board of Directors

Consider this: a few years ago, I spent too many hours researching and considering the pros and cons to the different types of legal structure for my business – S or C corporation?  LLC? Sole proprietor?  An hour with an expert, namely my attorney, cleared up my confusion.  I didn’t have to become an expert, I could just ask the expert.  Since I started my business, I have learned a lot and met some really amazing people. Looking at the above list of support areas, now I can say I have experts working with me – a CPA, lawyer, financial planner, graphic design house and printer.

Be the Boss, and know when to ask for help.  Maybe you are good and even great in some of the support areas above. But if you spend time on these support tasks instead of the Expert tasks that only you can do, it’s time to Be the Boss, and find others to help you.  What tasks are you willing to let go of completely, or delegate to others?

For example, I need to focus on delivering Organizational Services and Presentations (what only I can do).  And I like running the business of my Business. So I’m considering what personal / home tasks I can streamline or outsource to professionals, while I focus on my strengths personally and professionally.  Support services for our home life could include:

  • Lawn maintenance
  • House cleaner
  • Laundry service
  • personal shopper / concierge service / errand running
  • child care
  • occasional pet care / dog walking
  • The list is endless, and there are people to do all sorts of tasks for us!

So, whether you own your own business or not, you, too, can run your Business and Life Like A Boss by sticking with your strengths, knowing what you need, and knowing when to ask for help!