- a new printer and toner, a lamp and pens
- advertising in the form of a charitable donation / sponsorship
- gas
- day-care expenses
- lunch at Panera
- annual dues for my professional organization
- UPS for shipping, on behalf of a client
Category: Information Management
Big Changes, Small Blog Article!
Hello! I am posting this article on my streamlined blog page, which is now integrated into my snazzy newly re-designed website (woo hoo!)! I am very excited about these big changes that will enable me to help even more great people like yourself!
This evening, as my friend and amazing web-design / social media guru Claire DiCola with Amplify 7 was guiding me through all the changes, big and small, I mentioned that I still needed to write my blog article for this week and post my newsletter tomorrow morning. She immediately said “Big Changes, Small Blog Article!”. So thanks, Claire, for your amazing help and ideas, and the title to this week’s article!
Sooo…. with big changes come great opportunities! Please
- Check out my new website, www.PeaceofMindPO.com (and if my new page doesn’t come up, clear your browsing history);
- Email or message me if you have suggestions for additional content or ideas;
- Click any of the sign-up links, and connect with me via Facebook, Linked In, Twitter, through my blog or newsletter;
- Share my website with anyone who could benefit from a more organized life (which is Everyone!);
- Share a testimonial, and I will post it to my website;
- Keep an eye on your in-box for my August Back-to-School Series of Articles, coming to a website and blog and newsletter near you;
- As always, share your organizational questions with me, and you may see the answer in an upcoming blog; and finally…..
- Be patient with me, as I embrace these new platforms!
Talk to you next Tuesday!!
The Subtle Difference Between Efficient and Effective
I taught a Time Management Workshop last week. I asked the participants “Why do you think your company chose Time Management as your professional development topic for today?” A gentleman answered “So that my coworkers and I could be more efficient with our time”.
This was a very good answer. I responded, “‘Efficient’ is great, and I’m sure your company indeed wants you to be efficient, because of course, who wouldn’t?” But I went on to explain that “Effective” would be an even better way to manage our time.
Those two words, Efficient and Effective, sound very similar, and may even be used interchangeably in regular conversation, but I learned long ago in a senior management seminar that they have different meanings. I explained:
- “Efficient” is used to describe the least use of our resources. If we do a job efficiently, we will spend the least amount of time, money, resources, man power to get the desired result. That indeed may be what a company is looking for.
- “Effective”, my preferred choice, describes the BEST use of resources. We might spend a little more time, more effort or a little more money on something, but the outcomes will be much improved and we will deliver a better service or product. Spending a little more time helps ensure the job is done well, and won’t need repeating, which saves $$ and time in the long run.
To illustrate, I used the example of a Trip to Costco. For a small amount of money, I can purchase a ridiculously large bag each of rice and beans (like 25 or 50 lbs), and a couple of 12-packs of canned veggies. Spending just a little time, I can make enough rice, beans and veggies to eat every meal for weeks. Cheap, quick to purchase and assemble, and relatively nutritious.
Sure, I could eat this for weeks, but why would I want to? This efficient use of my time and money would be unappetizing and, after weeks, my health would probably suffer. We can see how efficient isn’t always best.
If, however, I spend a little more time and $$ in my planning, shopping and prep, I could still shop and eat efficiently, but I could also eat more effectively, enjoy my food and better health. By adding some variety to my shopping list and to my menu and spending a little more money, I could eat and live better, which makes that little extra outlay a more effective use of my resources.
We had a visitor last week from Germany, and we went shopping on Michigan Avenue for some gifts for her family. She was amazed at how pleasant and helpful the store employees were. She mentioned that she was used to efficient and competent customer service at home, but the helpful and chatty people made the shopping experience enjoyable. So, the associates we worked with managed to be efficient, but, more importantly, also effective and improved their customer outcomes by being friendly and helpful. And we probably spent more $$ at the stores because of this, which improves the company bottom line.
So, sometimes our work calls for us to be efficient, to work quickly and cheaply and get the job done. There is nothing wrong with Efficient. But for a little extra effort and resources, we could do our work well and improve our results or outcomes. We can be efficient and Effective, which would be even better. And Effective brings us closer to Excellence, which would be better yet.
Building Productivity with Time Blocks
- Blocking out time to get important work done ensures intention and attention to that important work.
- Transition times, like school days to summertime for me, provide an opportunity to reassess our time management practices.
- Summertime can make us lax when it comes to productivity, but that doesn’t have to be the case!
- We make appointments for other things, why not for specific tasks?
- Strategies that work in one area of our life often can be used to improve other areas, too, if we just pay attention.
7 Solutions to Get My (and Your?) Morning Back on Track
Solution #2: Another set of keys.
A family member has misplaced his keys. This one little foible has complicated things, by necessitating other family members having to come home to let the lost-key family member in the house, plan around them, etc. We used to have a back-up key, but a winter garage break-in caused us to change our ways. And Yes, I know, the real answer is for lost-key son to find his keys. But today’s solution is to suck it up and get another set of keys made.
Solution #3. Stock the Mom-Envelope.
The Mom-Envelope, with $40-ish dollars in small bills, is sadly empty. A trip to the bank will solve the emptiness, and the Mom-envelope will be able to again solve morning scrambles for a few $$ here and there.
Solution #4: A Full Tank of Gas.
Luckily, I gassed up the other day. But as I did, I recognized how having a full tank of gas eliminates a lot of worry (or conversely, worrying about running out causes a lot of stress.)
Solution #5: Fully charged technology.
The strategies are having multiple chargers and just one place to charge stuff (the kitchen counter). Mysteriously, last night we discovered some of the chargers have wandered off, so a goal for today is to round them all up and keep them where they belong. I have also started carrying an extra charger in my car. A recent quote from the Minimalists reads “If your phone is constantly ‘about to die,’ then maybe it’s not the phone that has a problem.” (click here for the full article)
Solution #6: Communications.
My youngest is a rock star when it comes to reviewing the plan for his day. Before going to sleep, and again in the morning, he reviews out loud what’s in store for his next 24 hours or so. “Ok, Before-Care, then Band and Boy Scouts, right? And I already packed my lunch.” This helps us both to plan ahead and remember the details.
Solution #7: A Clean kitchen counter.
A quick way to de-rail movement in my morning is a messy kitchen. Can’t make my coffee, eat breakfast, make smoothie, work on breakfast for the little guy, etc. We left early and in a hurry, but that is the first thing on my list after I publish this!
Organizational Truth #42: When we want to break our habits, that’s when we need them the most.
Organizational Truth # 42: When we want to blow off our good habits the most, that’s when we need them the most. Routines and good habits help us restore order to our disorder; bring focus to our scattered brains; and prime the productivity pump when our motivation has run dry.
I was reminded of this Organizational Truth last night. We had a truly great weekend; participated (ok, walked) in a local 5K for a really great non-profit organization; visited with guests and friends at our house and at a party; had a fabulous evening downtown with dinner, great friends and a concert of one of our favorite bands; and sang at Palm Sunday Mass.
Come Sunday night, I was very tired. I’d earned a Sunday evening of laying around, and I could easily justify abandoning my usual Sunday night prep-for-the-week hour. But I also deserve an organized, productive and less-stressed week. So, even though I really wanted to blow off my routines, I knew they’d serve me well and that I needed them more than ever. I took a breath, and got to work. I:
- Cleaned up from dinner and started the dishwasher. Again.
- Had the 10-year old pack his lunch for today, unpack his bag from camping (oh, add that to the list of fun), and get his backpack ready for school.
- Started laundry. Again.
- Tidied / swept the bedrooms, collecting random laundry items and stuff, and emptying trash as I went; and then the family spaces as well.
- Wiped down the bathroom surfaces and floor, and emptied trash.
- Checked my email accounts, and ruthlessly deleted anything that I didn’t need.
- Checked my Evernote To-Do list, and deleted or moved to Monday everything from the weekend.
- And THEN, I curled up with my new book. (Insert contented sigh…)
Truth be told, this isn’t the blog I had planned to write today. But when I woke up this morning to a tidied house, the kids mostly ready for school and a clear vision of what I needed to do this week, I appreciated the great value in my Sunday night maintenance hour that prepared us for our week.
HOW, you say? HOW to maintain your habits when your Get-Up- and-Go got up and went?
- Set a timer to keep you moving. Use your smart phone or a kitchen timer, set it for your allotted time, race the clock to get your routines / habits done, then go do something fun when the timer sounds. I use timers all the time, for myself and with my clients.
- Set a timer because then you know you get to stop soon. This can help us get and stay motivated, too!
- Crank some tunes. Seriously, it helps. Not so much when I’m writing a blog or coaching phone clients, but staying on task while plowing through emails, assembling marketing materials or working with clients? Oh yes, we need music!
- Enlist aid. Get help from the humans around you, or phone a friend to chat as you fold laundry or wash dishes (hands free, of course, so you don’t drop the phone in the sink), to make the mundane routines more enjoyable.
- Decision making slows us down and trips us up. Determine what YOUR Getting-Started / Making-Progress / First-10-Minutes-When-I-Sit-Down-At-Work Routine looks like. Write it down, pin it up, make it simple.
So establish routines and good habits, and then use them all the time, especially when you don’t want to! You’ll thank yourself later!
Our Brains Get Tired. Help Yours With Better Schedule Management!
My brain has been very busy lately (At a recent presentation, the speaker said we average 60,000 thoughts in a day!).
At home, we’re adding two sport team schedules to an already busy schedule, plus potential summer activities. Professionally, I have more clients now than I ever have before. These are wonderful challenges to face, but they’re a lot to juggle! So we’re reviewing and re-vamping our schedule management to accommodate. I recommend periodically reviewing your scheduling practices, at work or at home, to make sure your own process is working as well as possible.
Why? Because
- We’re all are busy people.
- Our brains gets tired sometimes, thinking all those thoughts.
- New tools come out all the time to help with scheduling, and to do tasks better with less hassle.
- We need to make sure that the important (family, school and work) commitments are accounted for before we add anything else to the schedule.
If you could benefit from a scheduling review, too, here’s what to do:
- Get buy in from all concerned parties (we’ll call them stakeholders). Why? We (children and parents, co-workers, teammates, etc.,) all need to be part of the process. Giving all the stakeholders a say in the schedule encourages ownership and responsibility, collaboration, creativity – getting lots of brains working on a challenge can be a great way to generate new and better ideas!
- Consider how stakeholders prefer to communicate. In our family and in my business, some people prefer phone calls and others prefer to text. Facebook is a chosen method for some people, and still others prefer email. If a client or family member reaches out to me via phone, I try to respond in kind, at least until I can convince them to text me instead (my own personal preference!).
- Have stakeholders commit to the new system and keeping their info up-to-date.
- If you have more than one schedule to manage, use technology. Why?
- Technology is portable and pervasive.
- We all can have access to the most current updates.
- Technology allows accessibility from many devices. For example, I can invite my teenagers to events via GoogleCalendar, and they can manage the invitations and their calendars from their IPods or tablets.
- J.T., try Doodle.com for scheduling those meetings with fellow professionals
- As with any new strategies, allow time to move along the learning curve. For example, I am learning Google Calendar so my family can use it, but I fumble around sometimes. Accept that you may have to run two systems – like paper and MS outlook, or MS Outlook and GoogleCalendar – at the same time for a while.
- Sometimes the best way to establish a schedule is still face-to-face. We just had a family meeting yesterday morning, to check in with upcoming travel, events and school projects. We used GoogleCalendar and brought our devices to the table, but we still need to actually speak.
So look at your own scheduling strategies, and try one of these if it’s time for a change!
Powerful Questions to Build Decision Making Muscles
Recently, a coaching client asked for Powerful Questions to ask herself, to increase her motivation to get rid of paper clutter. Below are questions I ask my clients (and myself!) as we work, to clarify the paper decision-making process. In my experience, we all keep too much paper – I am rarely called to help someone because they got rid of too much! Therefore, these questions will nudge you to purge your papers.
In addition, we often tackle our paper management in little pieces of time, and not big blocks. So we need to get in the organizing and purging zone regularly, and that takes practice! These questions help you build your decision-making muscles, so you can hit that organizing / purging zone more quickly. Here’s another tip – the questions can be tweaked and used to review every type of clutter!!
- Now is not the time to ask Why? As in “Why on earth did I keep this?” Not why, then, but “What am I going to do right now?”
- What can I do today to help future Me out? (Purge, unsubscribe, etc.) What can I digitize, or subscribe to online?
- If you keep paper for “Just In Case”, ask these:
- Will anyone ever ask me for this piece of paper / information? (If no, toss it.)
- Does this information exist elsewhere? (If yes, likely can toss it.)
- Do I need to be the keeper of this information? (No. It’s called the internet.)
- Is this information still correct, or pertinent?
- If I purge this paper, what’s the worst that can happen? Can I accept that “worst”?
- Are all these papers worth the mess?
- If you feel that “I can’t purge my papers because they will somehow change my life”, ask these:
- Does this paper represent a reasonable expectation of myself or someone else?
- Does my happiness really hinge on me having this piece of paper? (No.)
- Does this paper hold the secret to life? How likely is it that I hold the secrets of the universe in a dusty box of papers from 10 years ago?
- Wouldn’t a better change come from clearing the clutter?
- If you know you “Don’t want it, but don’t know what to do with it”, ask these:
- Do I need to recycle it or shred it?
- Does someone else need it more? (Pass it on!)
- If you keep paper for Nostalgia / Sentimentality / Guilt, ask these:
- Who am I keeping this for? (I ask this question of parents who keep every school paper their child ever brought home. Because they are keeping those papers for themselves. In 20 years, the kids will NOT want old boxes of school papers.)
- Charitable donations / solicitations:
- Do I make decisions regarding charitable giving based on mail or phone calls I receive? (Personally? No. So I can let those go.)
- Did I ask for this information, or did someone else decide I need it? Do I agree? (Use this to review the unsolicited greeting cards / address labels / stickers that non-profit organizations send us so that we feel obliged to send them money.)
- If I’m keeping these old papers in respect for a loved one who passed away, would they really want me struggling under all this clutter?
- If these papers reminds me you that you need to do something, ask these:
- What action does this paper represent? (Go ahead and act, or at least add the task to your to-do list, then let the paper go.)
- What nugget of information on this paper do I really need to keep? (For example, a business card represents contact info for a person. Log the info into your address book, either paper or digital, and then toss the card.)
So, next time you are struggling with piles of paper, keep some of these in mind. Make little index cards or post-its of the questions that resonate with you most, and stick them up where you can see them! Let them be your mantra as you review your papers and let some go!
Low-to-High Tech Solutions for your Menu / Coupon / Shopping Clutter
A friend recently asked “What should I do with the menus, coupons and special offers cluttering up my kitchen?” We can all relate. We keep these menus and coupons because we want to use them, how do we actually find what we need when it comes time to order / buy dinner or go shopping?
Here are some ideas to face this challenge!
- The Low-tech Answer: Use a binder with clear pockets or page protectors to corral your menus and restaurant special offers.
- Why? Having just one location to stash such items helps cut clutter, and makes it easier to purge the old outdated menus and coupons.
- In addition, keeping these items in just one place makes it more likely you will find what you need when you need it. Imagine, a random Thursday evening and you’re jonesing for pizza or Chinese food. Having the menu and coupons to your favorite restaurants in the same location makes dinner that much easier!
- Keep your store coupons portable, too. I’ve used coupon holders, but I’ve realized I rarely use food coupons, so now I carry the useful ones in my handbag in a small clear envelope with my retail coupons (like office max/ depot, bed bath and beyond, etc.)
- The Mid-tech Answer: I am moving toward non-paper coupons and offers, cutting paper clutter big time! Try these techy but not too techy suggestions:
- Bookmark websites for your favorite restaurants and retail destinations.
- Also, subscribe to their emails, to receive special offers in your inbox. Create a folder in your in-box just for special offers, so they don’t clutter your inbox and so you can find them again when you’re looking for them (on your smart phone, in line at the store!). And purge the oldest and expired offers periodically.
- I also have the Key Ring App, to scan my loyalty cards into my phone, so I always have the codes with me.
- High tech answer: Make your Smartphone even smarter.
- Download the apps for your favorite restaurants and retail destinations. Start with the stores you know and love; for example, I primarily shop at Jewel (MyMixx), Target (Cartwheel) and Costco, so I have apps for those on my phone. I have a new Meijer and Mariano’s near me, so if I was looking for new places to shop, I could download their apps.
- Honorable mentions from my Facebook Friends include Meijer, Target Cartwheel, Ibotta, checkout 51, CVS, My Mixx (Jewel), Snap, Saving Star and Fooducate.
- Sign up for push notifications for coupons and special offers on your smart phone (so long as you don’t get charged for texts) from your favorite restaurants and retail destinations. For example, I receive multiple texts a week with special discount offers from Macy’s and Lakeshore Learning.
- Sign up for shopping apps like Coupon Sherpa and RetailMeNot, to receive coupons via your smartphone based on where you are. And finally,
- Know yourself, and how you choose to shop. I choose to go to certain restaurants or shop at certain stores based on needs and wants, not on whether or not I have a coupon. However, if I’m going to a certain place anyway, receiving special offers while I’m there sounds like a great idea!
Thanks to all of you for your suggestions, and to LR for asking the question. As is often the case, writing this blog article inspired me, too! I’ve added apps to my phone, specifically Target Cartwheel, Panda Express, Panera, Starbucks and RetailMeNot as I’ve typed this up! Give one of these solutions a try!
National Clean Off Your Desk Day and The 80/20 Rule
Now The Real Work Begins! Now it’s time to get down to business, and what better way than with National Clean off Your Desk Day, the second Monday of January! Think about it – Cleaning Off Your Desk makes room for motivation, clarity and focus. What are your Goals for this year: Clear the clutter; get a handle on your money and finances; read more; stress less; do / get a better job? It all starts with cleaning your desk!
Let me (re)-introduce you to the Pareto Principle, a.k.a. the 80/20 Rule. The Pareto Principle says 80% of what you need is in 20% of what you have. Say it a couple times out loud until it sinks in. The 80/20 rule applied to Paper management says we need about 20% of our papers, and we can probably get rid of the rest. As an example, a client returning from a trip mentioned collecting 2 inches of mail from her mail box, and keeping… 4 items. That’s it.
Let’s clear that cluttered 80%, so we can work on the 20% we need to act on and keep.
Here’s What To Do:
Grab a recycling bin and shredder, a letter opener, and pen and paper.
Grab the first pile of papers on your desk, and get started. With the most recent pile of mail, open it all. Yes, really, Standing at your work space (standing is better), open it all.
- Recycle immediately the ads.
- Start piles for Common Categories, like these:
- Bills to pay
- Action Items (notes to send, reminders of phone calls to make, forms to complete and submit, etc)
- Items to Read Later: magazines, articles
- Errands to Run (coupons, receipts for returns, etc)
- Papers To File
- Tax Related Papers 2 years ago
- Receipts
- Recycle all the catalogs, but first tear off the back page off and set them aside.
- Open every envelope, and toss / recycle / shred anything you don’t need for action or filing. Recycle outside envelopes and inside inserts for your bills, etc.,
- Set the bills-to-pay in their own pile, and the action items (same pile for me)
- Grab a magazine holder and start a reading pile for your magazines and articles you plan to read later
Make some magic, and STOP MORE MAIL FROM COMING!
- Low Tech: Call the 800 #s on the back page of the catalogs, and request to be removed from their mailing list.
- Go To http://www.catalogchoice.org/, create an account and “Unsubscribe” from catalogs
- Using your catalogchoice.org account, Get the Mail Stop app for your smart phone and get rid of unwanted mail in your mail box, too
- Contact and create an account with the Direct Marketing Association, http://www.dmachoice.org/, to get off of mailing lists and stop unsolicited mail
- Another option is the Paper Karma app for your smart phone, to unsubscribe from mailing lists.
- Unsubscribe from Magazines you no longer need or want, and digitize your subscriptions, so they come via email or on your IPad or Tablet.
- Make a regular appointment to get to your reading pile (mine is early on Saturday morning for an hour or 2)
I’ve blogged extensively on setting up the actual Paper Management structure, the files and things, so please check out those, too, as you proceed to the next step: http://colleencpo.wordpress.com/?s=paper+management
Here are related blogs, too, from past National Clean Off Your Desk Days:
- 2011 and 2014 National Clean Off Your Desk Day
- 2013, January’s Second Monday is National Clean Off Your Desk Day
You Can DO This! Now get to work!