I don’t know if I’ve ever said this in a blog article, and I’m pretty sure I haven’t said it in a podcast episode, but here is a bold statement.
Are you ready?
Multitasking is a myth.
And I am saying this as a person who spends most of her days doing what looks like multitasking. The real irony is that I started writing this content while driving (I record it as a voice memo to transcribe later), and now I am editing it while hosting my Finish Line Friday productivity session. Looks like multitasking, but it isn’t.
And here is the thing: when we think we are multitasking, we are really switchtasking. This term was first introduced to me by Dave Crenshaw, just want to give credit where credit is due.
Unless we truly are just walking and talking, or watching TV and eating popcorn, or riding in a car and watching the scenery, our brain is actually switching back and forth between tasks.
So the point is, multitasking is a myth. Our brains truly are not capable of doing multiple things at a time well. We can’t do them well. At least, depending on the different tasks, right?
Perhaps I can drive and also take a call, but I’m not doing either task then as well as I could. And certainly not in a congested area where I also need to pay attention to the navigation a little bit more closely. So I absolutely end calls with people, or I just don’t answer my phone, because sometimes, yes, I recognize that my brain can’t necessarily do two high focus things at once.
It’s not that we can’t do multiple things at once, it really depends on the complexity or severity or the type of action.
I can chat with my husband while we take a walk. I can cook and listen to music. I can wash the dishes or clean the house and talk to somebody on the phone. We CAN do multiple things at once. However, with high level thinking and focus, we cannot multitask. What is occurring in your brain, again, is switch tasking. Switch tasking is what it sounds like, switching our focus. And every time we switch our focus, we have to refocus on the thing in front of us, and then when we switch back, we have to refocus again on this new thing that we’re focusing on now.
Now, I don’t know about you, but I know that there are some days that I can focus easily and switch easily, and there are some days that I cannot switch easily or refocus easily. And what that means to me is that my capacity to focus is a limited commodity and can be used up over the course of a day or week. Like energy and time and decision-making capacity. Those three things, too, are also needed to get things done and are also finite resources that can get used up, more quickly on some days than others.
My ability to switch and re-focus is finite, and may be affected on some days by external factors like my quantity and quality of sleep the night before, or how noisy my work space is, or how often my phone is chiming at me with notifications.
Switch tasking requires focus, energy, brain space or bandwidth, whatever you want to call it. And uses these up faster than just regular tasking, if that’s a word. There may come a point, some days earlier in the day than others, when we can’t switch-task successfully. We are not as productive as we want to be, or should be.
We can spend all of that focus and energy and time, and then it’s gone. We can deplete the well, we can empty the wallet, we can use all the water in the jug and it’s empty. We won’t have more until we take a break and replace it somehow. We can switch back and forth, but at what price? What’s the cost?
There is a better way. We can, at least some times, focus fully on what we’ve got going on in front of us and similar tasks so our brain doesn’t have to keep switching. Yes, lets work on that. So we can get more done and more importantly, we can get things done without completely depleting our brain!
Recently with a client, we were discussing Batch work. She has a lot of different tasks that she needs to take care of. Don’t we all? There are things that need to be done, and the sheer quantity of tasks is overwhelming to her, AND the variety of things is also overwhelming to her. And right now, she only sees them all together. She’s not seeing them prioritized, she’s not seeing them categorized, she’s not seeing them in any of those ways. And so that means it’s even more overwhelming.
And at this moment, for a couple of reasons, she is depleted of energy and bandwidth already, and she is finding it very difficult to get things done. We worked on papers together, and recognized, too, that her papers are a representation of the tasks that need to be completed. Papers are also time management, in this case, especially. She might have a medical bill that needs to be paid, but she also needs to call the doctor and ask a question. Each piece of paper represents a couple different things for her. She was seeking a way to categorize broad categories of the papers and actions because she know multitasking wasn’t working and categories made more sense, especially at this moment.
So we talked about batch work. We talked about grouping similar papers and therefore tasks together like putting all the bills to pay in one place and then putting a date on the calendar or an appointment on the calendar for a couple hours every week to get the bills paid. Or, how she has follow-up tasks for a legal challenge that she’s got going on. And so she needs to put an appointment on the calendar every week for making calls or following up until progress is made.
Batch work can occasionally offer synergies or economies of scale. Meaning, when we group the tasks together, they end up taking far less time than they would if we did each separately. For example, reviewing the legal papers and making one call to the attorney and asking multiple questions at once saves time and money.
Having these tasks, or similar tasks, is inevitable. How do we do them better? How do we do them with less stress? How do we do it so we’re not depleted at the end? How do we set ourselves up to succeed?
Because, let’s face it, it’s possible that we switch tasks so often in a work session that we never actually accomplish or complete anything! We feel like we’re working like crazy, but nothing ever actually gets done.
Done. Done! Yeah for Done! If we are working towards Done, or Accomplished or Completed, let’s think in batches. We can do things so they’re actually all the way to done.
Conversely, we can also do batches of work in an assigned time and say, that’s good enough. We can get as done as we can for today and then move on to a different type of task. For example, I don’t get to sit and do 12 hours of money and bill paying in a day. It doesn’t usually work that way.
What is more useful to me instead is doing a batch of home maintenance tasks in the morning, like starting laundry and the dishwasher, after a batch of personal hygiene tasks like taking a shower and brushing my teeth.
I may remember, while showering, that I need to pay a bill but I will not be writing checks while I’m in the shower. We can see that is silly, but we absolutely try to do those kinds of things at the same time. So let’s not do that. Let’s do one thing, or one type of batch of things until they are done right.
The personal hygiene tasks, then I am done and ready to move on.
Then house tasks and then I am done. Then a handful of kitchen tasks like make my coffee, take my vitamins and pack my lunch. Those are all batches, and they’re obvious, so lets look at the rest of our tasks in batches as well.
Instead of switch tasking and asking more of my brain than I need to, than you need to, we can put those different tasks that we need to accomplish together in batches and just think bill paying tasks or money tasks or house management tasks.
In my company, I have four different focus areas or income streams. I will batch all my speaking engagement tasks together – following up on upcoming presentations, printing copies of my handouts, sending invoices. Then, with my calendar on my screen, I’ll batch client scheduling tasks and emails. Then I might shift to writing and content creation tasks, whatever those look like. But instead of having to switch back and forth and manage my focus like that, I can do all of those different things in a batch. I don’t have to keep switching my focus and my energy. I can save that for other things later in the day, or I can just do them with more ease. That works both ways. And I’m more likely to actually get things done with a lot less stress. And isn’t that what we’re working towards? I know it’s what I’m working towards.
Let’s recap:
Multitasking is a myth. Sorry.
Switch tasking is real and doable and can be useful, but may also use up our focus and energy and other resources faster than regular work.
If you’re tired of switch tasking and / or want to give another strategy a try, experiment with Batch work to work with your brain and help you get more done with less hassle.
Give it a try!