Tag: productivity

Productivity Challenge: My Desk is a Dumping Ground!

Last week, I asked professionals to share their Organizing Challenges.  The first response was:

“My desk!   Working from home, I’m so busy keeping the rest of the house organized, everything gets dumped on my desk! (thanks MG!)”

Has this happened to you?  You’re ready to get down to business, but your motivation and energy drain away as you face a desk cluttered with

  • Mail
  • School papers
  • Shoes / socks / clothing / dry cleaning
  • Legos (maybe that’s just me)
  • Receipts
  • Other people’s keys, wallet, phone
  • Office supplies or craft supplies
  • the list could go on and on …
Whether you work from home or in a more traditional office setting, trying to work at a cluttered desk can be a struggle.  Sometimes other people drop the stuff, and sometimes we ourselves do the cluttering.  Sound familiar?! Here’s what to do!
  1. When you sit down to work, spend the first 10 minutes of activity putting the dumped stuff AWAY, and the last 10 minutes putting your own stuff AWAY.  Most of us work better in uncluttered space, so that is a great place to start!   If you can do this every day, the piles will be progressively smaller, and you won’t need 10 minutes anymore!  Dedicate that small block of time at the start and the finish – seriously, set a timer if that helps!
  2. Make sure important things have a home.  For example, everyone needs a special place to put their cell phone, keys and wallet.  Establish a home for these important items NOT on your desk top.  Near it, perhaps, but not on it!
  3. Carve out “My Space” and “Public Space”, if you can.  For example, I recently rearranged my work space, and added shelves. I’ve moved the items that other people need to the shelves next to my work space instead of on the shelf over my work space.  In theory, this will cut down on interruptions and also encourage others to put things away!
  4. Establish containers for regular offenders, to direct stuff to other places:  An In-box for papers coming in; trash / recycling / shredding bins close at hand for papers going out; an errand bag for mail to mail or library books to return, items to drop off to other people, items to be returned to the store, etc.
  5. Act on your action items: In a client’s home office last week, most of the desk top was occupied by items that required action or an errand.  For goodness sake, ACT on your action items!  Invest an hour or two to take the actions or run the errands that will clear away those piles, then revel in the uncluttered space.
  6. Do you drop the stuff, or do other people?  If other people are the problem, set the example: Respect your own boundaries!  Clean off your desk and your own clutter, so the offending items are very noticeable when someone else drops them on your work space!

Keep you work space as sacred space!  Give it the respect it deserves, and expect others to do the same!

The Subtle Difference Between Efficient and Effective

I taught a Time Management Workshop last week.  I asked the participants “Why do you think your company chose Time Management as your professional development topic for today?”  A gentleman answered “So that my coworkers and I could be more efficient with our time”.

This was a very good answer.  I responded, “‘Efficient’ is great, and I’m sure your company indeed wants you to be efficient, because of course, who wouldn’t?”   But I went on to explain that “Effective” would be an even better way to manage our time.

Those two words, Efficient and Effective, sound very similar, and may even be used interchangeably in regular conversation, but I learned long ago in a senior management seminar that they have different meanings.  I explained:

  • “Efficient” is used to describe the least use of our resources.  If we do a job efficiently, we will spend the least amount of time, money, resources, man power to get the desired result.  That indeed may be what a company is looking for.
  • “Effective”, my preferred choice, describes the BEST use of resources.  We might spend a little more time, more effort or a little more money on something, but the outcomes will be much improved and we will deliver a better service or product.  Spending a little more time helps ensure the job is done well, and won’t need repeating, which saves $$ and time in the long run.

To illustrate, I used the example of a Trip to Costco.  For a small amount of money, I can purchase a ridiculously large bag each of rice and beans (like 25 or 50 lbs), and a couple of 12-packs of canned veggies. Spending just a little time, I can make enough rice, beans and veggies to eat every meal for weeks.  Cheap, quick to purchase and assemble, and relatively nutritious.

Sure, I could eat this for weeks, but why would I want to? This efficient use of my time and money would be unappetizing and, after weeks, my health would probably suffer.  We can see how efficient isn’t always best.

If, however, I spend a little more time and $$ in my planning, shopping and prep, I could still shop and eat efficiently, but I could also eat more effectively, enjoy my food and better health.  By adding some variety to my shopping list and to my menu and spending a little more money, I could eat and live better, which makes that little extra outlay a more effective use of my resources.

We had a visitor last week from Germany, and we went shopping on Michigan Avenue for some gifts for her family.  She was amazed at how pleasant and helpful the store employees were. She mentioned that she was used to efficient and competent customer service at home, but the helpful and chatty people made the shopping experience enjoyable.  So, the associates we worked with managed to be efficient, but, more importantly, also effective and improved their customer outcomes by being friendly and helpful.  And we probably spent more $$ at the stores because of this, which improves the company bottom line.

So, sometimes our work calls for us to be efficient, to work quickly and cheaply and get the job done. There is nothing wrong with Efficient.  But for a little extra effort and resources, we could do our work well and improve our results or outcomes.  We can be efficient and Effective, which would be even better.  And Effective brings us closer to Excellence, which would be better yet.

Building Productivity with Time Blocks

In the interest of time management, I’ll start this article with my conclusions:
  • Blocking out time to get important work done ensures intention and attention to that important work.
  • Transition times, like school days to summertime for me, provide an opportunity to reassess our time management practices.
  • Summertime can make us lax when it comes to productivity, but that doesn’t have to be the case!
  • We make appointments for other things, why not for specific tasks?
  • Strategies that work in one area of our life often can be used to improve other areas, too, if we just pay attention.
I complete important tasks daily, and you do, too.  I manage my business, family and home, and a number of volunteer roles in my Parish and Community.  I’m grateful every day for the gift of organization, both as a concept and as a skill I am blessed to possess.  And yet, I struggle with time, just like everyone else. We’re all trying to complete our important tasks, and also, occasionally, do things that we WANT to do, and not just NEED to do.
Last week, I was struggling with a particular volunteer commitment.  It seemed that, after spending client and business hours, and family and home hours (plus occasionally eating and sleeping), I couldn’t find time to work on this important category of tasks.  During a meeting, one friend suggested Time Blocking to another friend, as a way to move forward with productivity during the summer months (Thanks, Jill!).  I use time blocking all the time in other ways, so I grabbed onto the idea to help with my volunteer commitment.
Time Blocking is a simple and obvious concept:  We block out time on our calendar, 30 minutes or a whole day, to address specific tasks or types of tasks.   Time blocking means: 1. you know your high priority tasks and projects; 2. you set aside time each week to work on those specific tasks and projects; and 3. then you actually keep the commitment.
Consider this: I make appointments to work with my clients and we keep those appointments, because I am committed to my clients and my livelihood.  I find time for family and home because we have set hours for things, like school time and summer camp and meal times.  I’m invited to parties and events at specific times and for specific duration, and I make those parties and events happen, because I’m committed to the people involved and don’t want to let them down.   These are great examples of Time Blocking.
The real magic of time blocking comes from being specific about what will occur during the block of time.  Set blocks of time aside for a specific purpose.  I’ve blocked out an hour a day this week for business maintenance tasks, and each day has a specific category attached: bookkeeping and bill pay; client follow-up and emails; presentation preparation and booking, etc. Being specific, and working with intention for even a short period of time will move me towards my goals faster than unfocused wanderings. We don’t have to complete a project in our block of time, but we can at least make progress.
A client mentioned the bills didn’t always get paid on time because she hadn’t set aside time every week to pay the bills. I suggested Time Blocks, making an appointment with herself to pay the bills.
The plumber was coming to install a new laundry sink, so I blocked 20 minutes to de-clutter the laundry room before he arrived.
Applying Time Blocking to my challenge last week allowed me to just pay attention solely to one project, one category of tasks, for the allotted time.  It was quite a relief, actually, and I completed the tasks.
How can you use Time Blocking this week to be more productive?  Give it a try!

Small Business Week: Run Your Business (and Life) Like A Boss

The first full week of May is National Small Business Week.

I respect and admire my fellow Small Business owners.  We’re small but mighty!  Yet, for every day that we are doing great things in big and small ways, we also struggle. You know it’s true:  if you have a small business, very often you are all departments – bookkeeping, accounting, IT, marketing, manufacturing, legal affairs, strategic planning – rolled into one (or perhaps a few) busy and occasionally overwhelmed individual.  It’s the same on the home front, too – we fill many roles in our homes and families.

This week, as a busy woman and Small Business Owner, I am reminded, and also challenge you, to Be the Boss.  To Be The Boss, we need to:

  • Stick with our strengths – Know what SPECIFICALLY WE ARE GOOD AT, and focus on that;
  • Know what department / individual / outside source can help us with the other areas in our life or business listed below; and
  • Be willing to ask for help / delegate.

To Be the Boss, We need to know and stick with our strengths.  Professionally, I am great at Organizing, and teaching others how to be organized, too.  That’s where I need to spend my time, in the areas where I am an expert.  Consider this, if a client required plumbing skills or financial planning, we would call in other experts.  Having me do tasks I am not good at would be frustrating all around, a waste of my time and my client’s time and $$.

To Be the Boss, we need to realize that as a huge corporation or a solo-professional like myself, We all need support in certain expert areas, like:

  • Accounting
  • Financial Planning
  • Bookkeeping including Payables and Receivables
  • Legal Affairs
  • Marketing
  • Graphic Design / Printing
  • Web Site Design / Maintenance / Social Media
  • Advertising
  • Manufacturing
  • Distribution
  • Sales
  • Customer Service
  • IT / Tech Help
  • Administrative duties
  • Human Resources
  • Strategic Planning / Board of Directors

Consider this: a few years ago, I spent too many hours researching and considering the pros and cons to the different types of legal structure for my business – S or C corporation?  LLC? Sole proprietor?  An hour with an expert, namely my attorney, cleared up my confusion.  I didn’t have to become an expert, I could just ask the expert.  Since I started my business, I have learned a lot and met some really amazing people. Looking at the above list of support areas, now I can say I have experts working with me – a CPA, lawyer, financial planner, graphic design house and printer.

Be the Boss, and know when to ask for help.  Maybe you are good and even great in some of the support areas above. But if you spend time on these support tasks instead of the Expert tasks that only you can do, it’s time to Be the Boss, and find others to help you.  What tasks are you willing to let go of completely, or delegate to others?

For example, I need to focus on delivering Organizational Services and Presentations (what only I can do).  And I like running the business of my Business. So I’m considering what personal / home tasks I can streamline or outsource to professionals, while I focus on my strengths personally and professionally.  Support services for our home life could include:

  • Lawn maintenance
  • House cleaner
  • Laundry service
  • personal shopper / concierge service / errand running
  • child care
  • occasional pet care / dog walking
  • The list is endless, and there are people to do all sorts of tasks for us!

So, whether you own your own business or not, you, too, can run your Business and Life Like A Boss by sticking with your strengths, knowing what you need, and knowing when to ask for help!

Organizational Truth #42: When we want to break our habits, that’s when we need them the most.

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Organizational Truth # 42: When we want to blow off our good habits the most, that’s when we need them the most.  Routines and good habits help us restore order to our disorder; bring focus to our scattered brains; and prime the productivity pump when our motivation has run dry.

I was reminded of this Organizational Truth last night.  We had a truly great weekend; participated (ok, walked) in a local 5K for a really great non-profit organization; visited with guests and friends at our house and at a party; had a fabulous evening downtown with dinner, great friends and a concert of one of our favorite bands; and sang at Palm Sunday Mass.

Come Sunday night, I was very tired.  I’d earned a Sunday evening of laying around, and I could easily justify abandoning my usual Sunday night prep-for-the-week hour.  But I also deserve an organized, productive and less-stressed week.  So, even though I really wanted to blow off my routines, I knew they’d serve me well and that I needed them more than ever.  I took a breath, and got to work.  I:

  • Cleaned up from dinner and started the dishwasher.  Again.
  • Had the 10-year old pack his lunch for today, unpack his bag from camping (oh, add that to the list of fun), and get his backpack ready for school.
  • Started laundry. Again.
  • Tidied / swept the bedrooms, collecting random laundry items and stuff, and emptying trash as I went; and then the family spaces as well.
  • Wiped down the bathroom surfaces and floor, and emptied trash.
  • Checked my email accounts, and ruthlessly deleted anything that I didn’t need.
  • Checked my Evernote To-Do list, and deleted or moved to Monday everything from the weekend.
  • And THEN, I curled up with my new book. (Insert contented sigh…)

Truth be told, this isn’t the blog I had planned to write today.  But when I woke up this morning to a tidied house, the kids mostly ready for school and a clear vision of what I needed to do this week, I appreciated the great value in my Sunday night maintenance hour that prepared us for our week.

HOW, you say?  HOW to maintain your habits when your Get-Up- and-Go got up and went?

  1. Set a timer to keep you moving.  Use your smart phone or a kitchen timer, set it for your allotted time, race the clock to get your routines / habits done, then go do something fun when the timer sounds.  I use timers all the time, for myself and with my clients.
  2. Set a timer because then you know you get to stop soon.  This can help us get and stay motivated, too!
  3. Crank some tunes.  Seriously, it helps.  Not so much when I’m writing a blog or coaching phone clients, but staying on task while plowing through emails, assembling marketing materials or working with clients?  Oh yes, we need music!
  4. Enlist aid.  Get help from the humans around you, or phone a friend to chat as you fold laundry or wash dishes (hands free, of course, so you don’t drop the phone in the sink), to make the mundane routines more enjoyable.
  5. Decision making slows us down and trips us up. Determine what YOUR Getting-Started / Making-Progress / First-10-Minutes-When-I-Sit-Down-At-Work Routine looks like.  Write it down, pin it up, make it simple.

So establish routines and good habits, and then use them all the time, especially when you don’t want to!  You’ll thank yourself later!

Our Brains Get Tired. Help Yours With Better Schedule Management!

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My brain has been very busy lately (At a recent presentation, the speaker said we average 60,000 thoughts in a day!).

At brainhome, we’re adding two sport team schedules to an already busy schedule, plus potential summer activities.  Professionally, I have more clients now than I ever have before.  These are wonderful challenges to face, but they’re a lot to juggle!  So we’re reviewing and re-vamping our schedule management to accommodate.  I recommend periodically reviewing your scheduling practices, at work or at home, to make sure your own process is working as well as possible.

Why? Because

  • We’re all are busy people.
  • Our brains gets tired sometimes, thinking all those thoughts.
  • New tools come out all the time to help with scheduling, and to do tasks better with less hassle.
  • We need to make sure that the important (family, school and work) commitments are accounted for before we add anything else to the schedule.

If you could benefit from a scheduling review, too, here’s what to do:

  • Get buy in from all concerned parties (we’ll call them stakeholders). Why?  We (children and parents, co-workers, teammates, etc.,) all need to be part of the process.  Giving all the stakeholders a say in the schedule encourages ownership and responsibility, collaboration, creativity – getting lots of brains working on a challenge can be a great way to generate new and better ideas!
  • Consider how stakeholders prefer to communicate. In our family and in my business, some people prefer phone calls and others prefer to text.  Facebook is a chosen method for some people, and still others prefer email.  If a client or family member reaches out to me via phone, I try to respond in kind, at least until I can convince them to text me instead (my own personal preference!).
  • Have stakeholders commit to the new system and keeping their info up-to-date.
  • If you have more than one schedule to manage, use technology.  Why?
    • Technology is portable and pervasive.
    • We all can have access to the most current updates.
    • Technology allows accessibility from many devices.  For example, I can invite my teenagers to events via GoogleCalendar, and they can manage the invitations and their calendars from their IPods or tablets.
    • J.T., try Doodle.com for scheduling those meetings with fellow professionals
  • As with any new strategies, allow time to move along the learning curve.  For example, I am learning Google Calendar so my family can use it, but I fumble around sometimes.  Accept that you may have to run two systems – like paper and MS outlook, or MS Outlook and GoogleCalendar – at the same time for a while.
  • Sometimes the best way to establish a schedule is still face-to-face.  We just had a family meeting yesterday morning, to check in with upcoming travel, events and school projects.  We used GoogleCalendar and brought our devices to the table, but we still need to actually speak.

So look at your own scheduling strategies, and try one of these if it’s time for a change!

National Clean Off Your Desk Day and The 80/20 Rule

Now The Real Work Begins!  Now it’s time to get down to business, and what better way than with National Clean off Your pile of mailDesk Day, the second Monday of January!  Think about it – Cleaning Off Your Desk makes room for motivation, clarity and focus.  What are your Goals for this year:  Clear the clutter; get a handle on your money and finances; read more; stress less; do / get a better job?  It all starts with cleaning your desk!

Let me (re)-introduce you to the Pareto Principle, a.k.a. the 80/20 Rule.  The Pareto Principle says 80% of what you need is in 20% of what you have. Say it a couple times out loud until it sinks in.  The 80/20 rule applied to Paper management says we need about 20% of our papers, and we can probably get rid of the rest.  As an example, a client returning from a trip mentioned collecting 2 inches of mail from her mail box, and keeping… 4 items.  That’s it.

Let’s clear that cluttered 80%, so we can work on the 20% we need to act on and keep.

Here’s What To Do:

Grab a recycling bin and shredder, a letter opener, and pen and paper.

Grab the first pile of papers on your desk, and get started. With the most recent pile of mail, open it all.  Yes, really, Standing at your work space (standing is better), open it all.

  • Recycle immediately the ads.
  • Start piles for Common Categories, like these:
    • Bills to pay
    • Action Items (notes to send, reminders of phone calls to make, forms to complete and submit, etc)
    • Items to Read Later: magazines, articles
    • Errands to Run (coupons, receipts for returns, etc)
    • Papers To File
    • Tax Related Papers 2 years ago
    • Receipts
  • Recycle all the catalogs, but first tear off the back page off and set them aside.
  • Open every envelope, and toss / recycle / shred anything you don’t need for action or filing.  Recycle outside envelopes and inside inserts for your bills, etc.,
  • Set the bills-to-pay in their own pile, and the action items (same pile for me)
  • Grab a magazine holder and start a reading pile for your magazines and articles you plan to read later

Make some magic, and STOP MORE MAIL FROM COMING!

  • Low Tech: Call the 800 #s on the back page of the catalogs, and request to be removed from their mailing list.
  • Go To http://www.catalogchoice.org/, create an account and “Unsubscribe” from catalogs
  • Using your catalogchoice.org account, Get the Mail Stop app for your smart phone and get rid of unwanted mail in your mail box, too
  • Contact and create an account with the Direct Marketing Association,  http://www.dmachoice.org/, to get off of mailing lists and stop unsolicited mail
  • Another option is the Paper Karma app for your smart phone, to unsubscribe from mailing lists.
  • Unsubscribe from Magazines you no longer need or want, and digitize your subscriptions, so they come via email or on your IPad or Tablet.
  • Make a regular appointment to get to your reading pile (mine is early on Saturday morning for an hour or 2)

I’ve blogged extensively on setting up the actual Paper Management structure, the files and things, so please check out those, too, as you proceed to the next step:  http://colleencpo.wordpress.com/?s=paper+management

Here are related blogs, too, from past National Clean Off Your Desk Days:

You Can DO This!  Now get to work!

Back to Normal, Only Better. Because I am Grateful.

For me, this week has been about getting Back to Normal.  Normal, only better.

Because I am grateful, and gratitude makes everything better.

Gratitude is central to getting organized.

Gratitude elevates even the everyday stuff to Better.

Gratitude helps us prioritize our time and efforts around the people and things that we value most.

Gratitude for what we have makes us want … less.  Less clutter, less drama, less stuff.   Gratitude helps us get organized when we can appreciate the stuff we have and purge the stuff we don’t need.

You see, while I love Advent, Christmas and New Years, I am also relieved as they draw to a close. We will keep our Nativity up until the Christmas Season’s official end on Sunday, January 11th with the Baptism of Our Lord, but we are getting back to Normal in most other areas.

And I am grateful. This Season was wonderful, and then I had the flu for a week.  I am just so thankful for our wonderful Christmas, and now to feel better, to have my family healthy and happy, to be able to do normal things again.

Expected house guests motivated me to thoroughly clean my house and get to the grocery, then the guests cancelled their plans.  So my house is clean and fully stocked, and I am grateful for our home and health, and ready for our guests when they reschedule!

I worked over the weekend, first with a wonderful coaching client and then with a new client as we reclaimed her second bedroom.  I am so grateful for what I do professionally!

As I put away our Christmas decorations, I spent a few extra minutes purging the old and broken ones, and fitting everything back in fewer storage bins.  I’ll be grateful next December that I cleaned up the decorations.

The boys went back to school, so we all returned to better routines.

I backed up, cleaned off and updated my IPhone and IPad.  And I am so grateful for technology, for keeping in touch and running a business from home.  And for making the flu a little more bearable, with downloadable books on my Kindle App, and movies via Amazon Prime.

So life is getting back to normal, only better.  Because I am grateful for normal.  We always should be grateful for all that we have, but sometimes we forget.

Today and this week and this month and this year, it’s your opportunity be grateful and to get back to normal-only-better. Be grateful for you what you have.  Let Gratitude help you focus on the important parts of your life.  Wrap around all the good things, and make room for more by letting go of clutter and want.

Bonus Cherry-On-Top Strategic Planning Wear-your-PJs Week

I love this week between Christmas and New Years.  The Bonus Week, Cherry-On-Top Week, Strategic Planning Week, Stay-in-your-PJs-all-week Week.  A lot of offices are closed this week, but whether you are off or not, I hope you still spend some concentrated focus time, looking back and around and ahead at the days to come.  Spend a little time planning this week, and reap the benefits all year long.

(Click here for Dave Crenshaw’s ideas on what he calls HeadStart Week).

Look back.  If you don’t already have a Done List for this current year,  make one now.  Skim your calendar, maybe review your email subject lines.  If you are a social media person, look through your own posts.  My family had a really good year.  Major life events, like Sacraments and Graduations and Awards.  Between the 5 of us, we traveled to over 20 states this year.  We’re healthy and happy and stronger than we were 12 months ago.  My business had a great year, the biggest one so far.  We appreciated our friends and family, made a few new ones and sadly lost a few this year, too.   I have touted my professional Done List in a blog last February, but it’s nice to have a personal Done List, too.

Look Around.  Appreciate what you have and where you are right now.

Now Look Ahead.  It is easier to see where you are going once you know where you have been.  Consider all the different facets of you – personally, professionally, spiritually, physically, emotionally.  I am on the fence about New Years Resolutions, per se, but I do know that now that the holiday rush has slowed, there are some areas of my life I would like to work on – like health and nutrition, and professional development – two areas that get neglected in December!

So what will you do with your extra special extra week?  What will you do this week, that you can look back at 12 months from now?  Get to it!

The Gift Of “Completion”

The Gift Of “Completion”.  Done.  Good enough.  Followed-through. Tied up the loose ends.

christmas-present-lg

Give yourself and others the gift of “Completion” this week.  The gift of “Done”.

We all know what we are supposed to do, but we don’t always do it.  Go ahead and do it this week.

A client and her spouse challenged each other to complete the homework I assigned a month ago, before taking on more projects.  Completion.  Done.

“Completed” is powerful.  “Done” feels great.

I worked in a client’s home recently, and we discussed “Done” in terms of the items in her dining room awaiting delivery to other destinations (like donated books and a table destined for a co-worker’s art room).  She planned to have her teenagers drop off the items that day, to complete those final steps to clearing out their home space.

I ordered and picked up 20 more photo Christmas cards yesterday, went home, assembled them and sent them out.  Done. I balanced my business check book, updated my bookkeeping and paid my bills today instead of next week, to financially finish (almost) 2014.  I encouraged (nagged) my sons to finish wrapping their gifts so we could be done with the gift wrap.  I dropped off bags of donations, just to get them out of my house.  I went to my annual physical today. Done, done, done.   Whew.

Some days it seems that the last few steps of a project are the hardest to get motivated to complete (and therefore never seem to get done).  But please, push through those last steps, and then revel in Completion and Done.

“Completion” helps us breathe deeply, un-clutter our brain, feel lighter, look up and around, and think about something new for a change.

2014 is quickly wrapping up, and 2015 is almost here!  In what areas can you tie up the loose ends this week and next? Work? Personal?  Correspondence?  Small home projects?  What requires Follow-through?   Take time to wrap up those last steps and complete your projects!

Merry Christmas and Happy New Year!