Tag: telecommuting

Small Business Week: How to NOT Overbook Your Calendar

Recently, a friend/client/networking partner had to cancel a morning meeting because she had overbooked her Tuesday.

Another client had to reschedule a document drop-off with me because he “ran out of day today.”

No judgement here.  Been there, done that.

In her text message to me, the overbooked friend/client/networking partner asked me to write a blog about how to not overbook our schedules!  So, friend, in honor of National Small Business Week, here it is!

When do you work?  Where?  How?   Workdays and work places have changed, due to worker and industry preferences.  A “typical” workday is anything but typical, more than half the workforce works for themselves or small businesses, and many of us work from home (or Starbucks, or someone else’s home, etc).

As the lines of work and home blur, it’s difficult to keep all our commitments straight!  So, to help get the most out of your schedule, without resorting to teleportation or cloning, here are a few ideas:

  • Check your schedule regularly, with an eye out for potential snags or trouble spots. Don’t wait until tomorrow to plan for tomorrow. or until next week to plan for next week.
  • Schedule recurring events.  Actually put them in your calendar / planner / etc.  Yes, you will probably remember.  But then again, you may not.  Just write them down.
  • Better yet, Just write everything down (or make a note in Outlook or Google Calendar, or your planner, or however you track such things).  I can’t be trusted to remember things unless I write them down.
  • Determine realistic time estimates for your regular tasks.  Have you noticed?  We tend to underestimate how long our favorite tasks take, and overestimate how long dreaded tasks take.  We assume the easy stuff will go quickly, but get snagged or run late when something goes wrong.
  • Factor in commuting time between meetings where applicable,  and multitask your travel time.  I’ve been leaving a more generous time cushion between client appointments, to accommodate conversations that go a little long, traffic troubles, or a quiet moment to eat my lunch on the way to the next appointment.
  • Keep your calendar and contact information up to date and with you at all times, so if you do find yourself overbooked or running late, you can do the polite and professional thing and call ahead.
  • Do not feel you have to explain yourself.   No one needs to know that you need to leave a meeting on-time to get to a 6th grade soccer game.
  • If you do double book yourself or if life gets in the way, just OWN UP, APOLOGIZE and reschedule.  Make that call with solutions in mind, as in “I’m very sorry, something unexpected came up and I’m going to be late to our 1 o’clock meeting.  Would you like to push it to 2 pm, or reschedule for a different day?”
  • Meetings.  Ah, meetings.  Meetings, by definition, involve other people.  And talking, and planning and note taking and assigning tasks.
    • Don’t be ‘that guy’ or ‘that woman’.  You know, that one with the late, rushed and loud arrival. Be early, be prepared, and be quiet until there is something to say.
    • Don’t like making pre-meeting small talk?  Smile politely, then make a show of reviewing your notes, or making new notes (even if it’s your packing list for vacation, or an email for later).
    • After the fact:
      • Set an alarm to keep from getting chatty.
      • Factor in processing time for your notes and action steps from the meeting, before heading to your next activity.

As you move through your week this week, keep your schedule in mind, and try a tip or two to make that next workday or meeting go more smoothly!

Productivity Where Ever You Work

Over the weekend, I found myself out of the house and half an hour early for an event.  Luckily, there was a nearby coffee house with wi-fi, nice music and a quiet place for writing, so I got some work done.  Which proves:

a. you should always check the time on your invitations; but more importantly for today,

b. we can work from anywhere these days.  Let’s call any hours worked outside of a traditional office setting “working virtually”.

Having the capacity to work from anywhere presents challenges.  How to focus on work amid the distractions of home, family, the people at Starbuck’s or in someone else’s home?   What should the workday look like in an un-traditional setting?  Working from everywhere, all the time?  Productivity is the same, no matter where we work.  We want to be able to get down to business, accomplish today’s necessary tasks, do them well and confidently, then move on to something else.

Regardless of where we work, we can reap benefits from structure and routines, just like a traditional work environment.  Keep these ideas in mind:

  • Regardless of where you work, clearly begin your day.  Shower and get dressed, check in with your co-workers or community, grab a cup a coffee, turn on the music that helps you work, check your email.  Set a timer for 15 minutes of transition time, then get to work.
  • Take a lunch and take breaks (but not too many!).  I read a suggestion recently of “Work For 50 minutes, break for 10”.  This works well for me, and helps me take advantage of working from home to take care of home tasks like laundry.
  • Give yourself many opportunities during the day for a Re-Set.  I read an article from the blog the Daily Om that suggested an “Inner Sunrise”.  The idea was that any time during your day is a good time to re-focus energy to what we are supposed to be doing.  This keeps us from working hard all day, but having nothing to show for it at the end!  I try to do this every few hours.
  • No one  needs to know that you are working virtually, or that your conference call requires a hard stop by 3 so you can pick up your kids.  In all likelihood, the others on the call are working virtually, too.

We are on the move, right?  So create a work environment that travels, too.

  • Bring along the laptop or IPad, and Communications and Information (IPhone, in      my case).
  • This could also be a phone and Your reliable planner with your schedule and      contacts, as a decision making tool
  • Also, use the same naming conventions for your paper management system and your computer hard drive.  For example, “Client – last name, first initial and date of appointment” is the same title I would use to name a file on my laptop, in my paper files and in Evernote.
  • Make your work, planner and information portable and consistent.  I do this by synchronizing all my devices all the time, at least a couple of times a day.

Increase focus by cutting mental clutter. This also heads off the tendency to procrastinate!

  • Choose your three top tasks for the day, and keep them in mind throughout your work sessions.
  • When  you start your work, you can either prime the motivation pump with a few easy and quick tasks, or tackle that big icky one first.
  • Know your self and your prime work hours.  I respond to email at 5:30 am, and get a lot of my writing done before 7 am.  I was a night owl until I had kids, now I love to work in the quiet early morning.
  • Avoid interruptions.  Turn off the phone, or be selective about what you answer. Not everyone understands the idea of “working from home”.  Set boundaries.  I don’t respond to work emails on weekends, unless pre-arranged.

Where do you do your work?  And how can we make it work better?  To quote a productivity article I recently read, “More than ever, work isn’t where you go, it’s what you do.” (Rob Keenan, head of UK portfolio management and deployment readiness management at Siemens Enterprise Communications)  So, Go Do It!