Tag: Time Management

Productivity Challenge: My Desk is a Dumping Ground!

Last week, I asked professionals to share their Organizing Challenges.  The first response was:

“My desk!   Working from home, I’m so busy keeping the rest of the house organized, everything gets dumped on my desk! (thanks MG!)”

Has this happened to you?  You’re ready to get down to business, but your motivation and energy drain away as you face a desk cluttered with

  • Mail
  • School papers
  • Shoes / socks / clothing / dry cleaning
  • Legos (maybe that’s just me)
  • Receipts
  • Other people’s keys, wallet, phone
  • Office supplies or craft supplies
  • the list could go on and on …
Whether you work from home or in a more traditional office setting, trying to work at a cluttered desk can be a struggle.  Sometimes other people drop the stuff, and sometimes we ourselves do the cluttering.  Sound familiar?! Here’s what to do!
  1. When you sit down to work, spend the first 10 minutes of activity putting the dumped stuff AWAY, and the last 10 minutes putting your own stuff AWAY.  Most of us work better in uncluttered space, so that is a great place to start!   If you can do this every day, the piles will be progressively smaller, and you won’t need 10 minutes anymore!  Dedicate that small block of time at the start and the finish – seriously, set a timer if that helps!
  2. Make sure important things have a home.  For example, everyone needs a special place to put their cell phone, keys and wallet.  Establish a home for these important items NOT on your desk top.  Near it, perhaps, but not on it!
  3. Carve out “My Space” and “Public Space”, if you can.  For example, I recently rearranged my work space, and added shelves. I’ve moved the items that other people need to the shelves next to my work space instead of on the shelf over my work space.  In theory, this will cut down on interruptions and also encourage others to put things away!
  4. Establish containers for regular offenders, to direct stuff to other places:  An In-box for papers coming in; trash / recycling / shredding bins close at hand for papers going out; an errand bag for mail to mail or library books to return, items to drop off to other people, items to be returned to the store, etc.
  5. Act on your action items: In a client’s home office last week, most of the desk top was occupied by items that required action or an errand.  For goodness sake, ACT on your action items!  Invest an hour or two to take the actions or run the errands that will clear away those piles, then revel in the uncluttered space.
  6. Do you drop the stuff, or do other people?  If other people are the problem, set the example: Respect your own boundaries!  Clean off your desk and your own clutter, so the offending items are very noticeable when someone else drops them on your work space!

Keep you work space as sacred space!  Give it the respect it deserves, and expect others to do the same!

The Subtle Difference Between Efficient and Effective

I taught a Time Management Workshop last week.  I asked the participants “Why do you think your company chose Time Management as your professional development topic for today?”  A gentleman answered “So that my coworkers and I could be more efficient with our time”.

This was a very good answer.  I responded, “‘Efficient’ is great, and I’m sure your company indeed wants you to be efficient, because of course, who wouldn’t?”   But I went on to explain that “Effective” would be an even better way to manage our time.

Those two words, Efficient and Effective, sound very similar, and may even be used interchangeably in regular conversation, but I learned long ago in a senior management seminar that they have different meanings.  I explained:

  • “Efficient” is used to describe the least use of our resources.  If we do a job efficiently, we will spend the least amount of time, money, resources, man power to get the desired result.  That indeed may be what a company is looking for.
  • “Effective”, my preferred choice, describes the BEST use of resources.  We might spend a little more time, more effort or a little more money on something, but the outcomes will be much improved and we will deliver a better service or product.  Spending a little more time helps ensure the job is done well, and won’t need repeating, which saves $$ and time in the long run.

To illustrate, I used the example of a Trip to Costco.  For a small amount of money, I can purchase a ridiculously large bag each of rice and beans (like 25 or 50 lbs), and a couple of 12-packs of canned veggies. Spending just a little time, I can make enough rice, beans and veggies to eat every meal for weeks.  Cheap, quick to purchase and assemble, and relatively nutritious.

Sure, I could eat this for weeks, but why would I want to? This efficient use of my time and money would be unappetizing and, after weeks, my health would probably suffer.  We can see how efficient isn’t always best.

If, however, I spend a little more time and $$ in my planning, shopping and prep, I could still shop and eat efficiently, but I could also eat more effectively, enjoy my food and better health.  By adding some variety to my shopping list and to my menu and spending a little more money, I could eat and live better, which makes that little extra outlay a more effective use of my resources.

We had a visitor last week from Germany, and we went shopping on Michigan Avenue for some gifts for her family.  She was amazed at how pleasant and helpful the store employees were. She mentioned that she was used to efficient and competent customer service at home, but the helpful and chatty people made the shopping experience enjoyable.  So, the associates we worked with managed to be efficient, but, more importantly, also effective and improved their customer outcomes by being friendly and helpful.  And we probably spent more $$ at the stores because of this, which improves the company bottom line.

So, sometimes our work calls for us to be efficient, to work quickly and cheaply and get the job done. There is nothing wrong with Efficient.  But for a little extra effort and resources, we could do our work well and improve our results or outcomes.  We can be efficient and Effective, which would be even better.  And Effective brings us closer to Excellence, which would be better yet.

What Are You Afraid Of?

A coaching client emailed me this question:

Good Morning, Coach Colleen!
Just touching base…
Not very successful in meeting last weeks’ goals.

Today I am asking myself –
What am I afraid of… if I was to let go of something?
I know what papers I want to toss or move – but I am holding on to something.
Hopefully we can move past this block.

My response (edited for confidentiality and content):

“Hmmmm….. what ARE you afraid of?”

We set goals because we want to achieve a certain outcome. We’re also aware there may be side effects from achieving those goals.  The fear of those side effects weighs us down.

  • This client has boxes of old papers to review and purge. She wants to wrap up the paper project before starting another. She has done great work in many ways, but reviewing and purging the papers in these these last few boxes feels scary, like she might let go of something important.
  • I heard the story of a client secretly afraid of an empty in-box. It seemed that if the in-box was empty, she wouldn’t have any more excuses for not doing the other harder, more emotionally painful tasks she’s been putting off.
  • A friend is worried that she’ll lose too much weight and then she’ll have to buy new clothes and it will be expensive. So she doesn’t even start.
  • I alternate between wanting to be super-busy and then freaking out because I’m so busy and can’t do all the things I want to do.

We all have fears, it’s how we face them – what we do with them – that matters.  If you ask yourself what you’re afraid of, your mind might not produce an answer.  If you’re feeling blocked, you can instead ask yourself, “What’s the worst that can happen?”

As in, “I’m conflicted about a possible outcome. It could be good, and it could be scary. So what is the worst that can happen if I achieve this goal?”

Using the weight loss example, what’s the worst that can happen?

  • We feel some discomfort with being hungry or sore from exercising, until our body adjusts (we can survive that, no biggie).
  • We lose weight and then have to buy new clothes (not really so bad).
  • We lose so much weight we look like one of those crazy skeleton people on the news (not really very likely, now is it?).
  • We work out so much we look like those freaky body builders (also not too likely).
  • There is the unlikely event that losing weight could cause other health issues, but the list of health benefits outweigh the fears.

In the case of this client, what’s the worst that can happen if she let go of the wrong papers?

  • Someone may ask for the information (sometimes the answer is “No, I don’t have that paper anymore” and sometimes we have to go out and find the answer again. Neither is too scary).
  • She may forget about it (if the paper represents something important, she will be reminded in other ways).
  • Again, the benefits of completing this paper project, and freeing up space in her house and schedule exceed the fears.
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This afternoon I found this quote while working at a different client’s house, took a picture and texted it to my client. I loved her response:

“Wow, doing 365 things a year could make a person become ruthless [her goal is to objectively and ruthlessly purge her papers]! And then nothing will scare them!”

So face those fears, and make those lists. I bet what you fear isn’t so scary after all!

Building Productivity with Time Blocks

In the interest of time management, I’ll start this article with my conclusions:
  • Blocking out time to get important work done ensures intention and attention to that important work.
  • Transition times, like school days to summertime for me, provide an opportunity to reassess our time management practices.
  • Summertime can make us lax when it comes to productivity, but that doesn’t have to be the case!
  • We make appointments for other things, why not for specific tasks?
  • Strategies that work in one area of our life often can be used to improve other areas, too, if we just pay attention.
I complete important tasks daily, and you do, too.  I manage my business, family and home, and a number of volunteer roles in my Parish and Community.  I’m grateful every day for the gift of organization, both as a concept and as a skill I am blessed to possess.  And yet, I struggle with time, just like everyone else. We’re all trying to complete our important tasks, and also, occasionally, do things that we WANT to do, and not just NEED to do.
Last week, I was struggling with a particular volunteer commitment.  It seemed that, after spending client and business hours, and family and home hours (plus occasionally eating and sleeping), I couldn’t find time to work on this important category of tasks.  During a meeting, one friend suggested Time Blocking to another friend, as a way to move forward with productivity during the summer months (Thanks, Jill!).  I use time blocking all the time in other ways, so I grabbed onto the idea to help with my volunteer commitment.
Time Blocking is a simple and obvious concept:  We block out time on our calendar, 30 minutes or a whole day, to address specific tasks or types of tasks.   Time blocking means: 1. you know your high priority tasks and projects; 2. you set aside time each week to work on those specific tasks and projects; and 3. then you actually keep the commitment.
Consider this: I make appointments to work with my clients and we keep those appointments, because I am committed to my clients and my livelihood.  I find time for family and home because we have set hours for things, like school time and summer camp and meal times.  I’m invited to parties and events at specific times and for specific duration, and I make those parties and events happen, because I’m committed to the people involved and don’t want to let them down.   These are great examples of Time Blocking.
The real magic of time blocking comes from being specific about what will occur during the block of time.  Set blocks of time aside for a specific purpose.  I’ve blocked out an hour a day this week for business maintenance tasks, and each day has a specific category attached: bookkeeping and bill pay; client follow-up and emails; presentation preparation and booking, etc. Being specific, and working with intention for even a short period of time will move me towards my goals faster than unfocused wanderings. We don’t have to complete a project in our block of time, but we can at least make progress.
A client mentioned the bills didn’t always get paid on time because she hadn’t set aside time every week to pay the bills. I suggested Time Blocks, making an appointment with herself to pay the bills.
The plumber was coming to install a new laundry sink, so I blocked 20 minutes to de-clutter the laundry room before he arrived.
Applying Time Blocking to my challenge last week allowed me to just pay attention solely to one project, one category of tasks, for the allotted time.  It was quite a relief, actually, and I completed the tasks.
How can you use Time Blocking this week to be more productive?  Give it a try!

7 Solutions to Get My (and Your?) Morning Back on Track

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This is not the blog I planned to publish this week.
But as I drove home from a very early morning client, I considered what I need to focus on today to make tomorrow morning run more smoothly.  We have simple and wonderful systems in place.  Our mornings typically work really well, and all 5 of us know our parts and make the essential stuff happen.
However….. This week…  we could improve.  Let’s just leave it at that.
So here is part of my plan for today.  Maybe one of these solutions will resonate with you, too?  If your morning is a scramble, give them try!
Solution #1: Put ALL the laundry away.
There was a scramble for pants this morning.  Sounds funny when I spell it out. Other days, we scramble for clean socks or a favorite hoodie, but today it was pants.  I occasionally entertain the idea of buying more of certain items to lessen the chance of running out, but we really don’t need more of anything, we just need to maintain the established system, and put ALL the laundry away.  It’s clean, its just not where its supposed to be.

Solution #2: Another set of keys.
A family member has misplaced his keys.  This one little foible has complicated things, by necessitating other family members having to come home to let the lost-key family member in the house, plan around them, etc. We used to have a back-up key, but a winter garage break-in caused us to change our ways.  And Yes, I know, the real answer is for lost-key son to find his keys.  But today’s solution is to suck it up and get another set of keys made.

Solution #3. Stock the Mom-Envelope.
The Mom-Envelope, with $40-ish dollars in small bills, is sadly empty.  A trip to the bank will solve the emptiness, and the Mom-envelope will be able to again solve morning scrambles for a few $$ here and there.

Solution #4: A Full Tank of Gas.
Luckily, I gassed up the other day.  But as I did, I recognized how having a full tank of gas eliminates a lot of worry (or conversely, worrying about running out causes a lot of stress.)

Solution #5: Fully charged technology.
The strategies are having multiple chargers and just one place to charge stuff (the kitchen counter).  Mysteriously, last night we discovered some of the chargers have wandered off, so a goal for today is to round them all up and keep them where they belong.  I have also started carrying an extra charger in my car.  A recent quote from the Minimalists reads “If your phone is constantly ‘about to die,’ then maybe it’s not the phone that has a problem.” (click here for the full article)

Solution #6: Communications.
My youngest is a rock star when it comes to reviewing the plan for his day.  Before going to sleep, and again in the morning, he reviews out loud what’s in store for his next 24 hours or so.  “Ok, Before-Care, then Band and Boy Scouts, right?  And I already packed my lunch.”  This helps us both to plan ahead and remember the details.

Solution #7: A Clean kitchen counter.
A quick way to de-rail movement in my morning is a messy kitchen.  Can’t make my coffee, eat breakfast, make smoothie, work on breakfast for the little guy, etc.  We left early and in a hurry, but that is the first thing on my list after I publish this!

So look around, and see where you can get your morning back on track!  Whether with these solutions or some of your own!

Our Brains Get Tired. Help Yours With Better Schedule Management!

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My brain has been very busy lately (At a recent presentation, the speaker said we average 60,000 thoughts in a day!).

At brainhome, we’re adding two sport team schedules to an already busy schedule, plus potential summer activities.  Professionally, I have more clients now than I ever have before.  These are wonderful challenges to face, but they’re a lot to juggle!  So we’re reviewing and re-vamping our schedule management to accommodate.  I recommend periodically reviewing your scheduling practices, at work or at home, to make sure your own process is working as well as possible.

Why? Because

  • We’re all are busy people.
  • Our brains gets tired sometimes, thinking all those thoughts.
  • New tools come out all the time to help with scheduling, and to do tasks better with less hassle.
  • We need to make sure that the important (family, school and work) commitments are accounted for before we add anything else to the schedule.

If you could benefit from a scheduling review, too, here’s what to do:

  • Get buy in from all concerned parties (we’ll call them stakeholders). Why?  We (children and parents, co-workers, teammates, etc.,) all need to be part of the process.  Giving all the stakeholders a say in the schedule encourages ownership and responsibility, collaboration, creativity – getting lots of brains working on a challenge can be a great way to generate new and better ideas!
  • Consider how stakeholders prefer to communicate. In our family and in my business, some people prefer phone calls and others prefer to text.  Facebook is a chosen method for some people, and still others prefer email.  If a client or family member reaches out to me via phone, I try to respond in kind, at least until I can convince them to text me instead (my own personal preference!).
  • Have stakeholders commit to the new system and keeping their info up-to-date.
  • If you have more than one schedule to manage, use technology.  Why?
    • Technology is portable and pervasive.
    • We all can have access to the most current updates.
    • Technology allows accessibility from many devices.  For example, I can invite my teenagers to events via GoogleCalendar, and they can manage the invitations and their calendars from their IPods or tablets.
    • J.T., try Doodle.com for scheduling those meetings with fellow professionals
  • As with any new strategies, allow time to move along the learning curve.  For example, I am learning Google Calendar so my family can use it, but I fumble around sometimes.  Accept that you may have to run two systems – like paper and MS outlook, or MS Outlook and GoogleCalendar – at the same time for a while.
  • Sometimes the best way to establish a schedule is still face-to-face.  We just had a family meeting yesterday morning, to check in with upcoming travel, events and school projects.  We used GoogleCalendar and brought our devices to the table, but we still need to actually speak.

So look at your own scheduling strategies, and try one of these if it’s time for a change!

My Morning Line-Up, In the Kitchen!

I have been adding new healthy components to my morning routine, and I want to share my process with you!  Then you can see how to re-work your routines when you consider new challenges and solutions.  lemon water

Here are a few truths I have discovered, perhaps you can learn from them:

  1. Stressing out about healthy habits defeats the purpose of healthy habits. I’m adding these habits for wellness.  How about you?  Stressed out about being less stressed?
  2. To feel good all day and defeat temptation, I need to start strong so that I can stay strong.  Do you agree, for yourself?  For example… last weekend, I had a slice of cold deep dish pizza for breakfast.  And it was GOOD!  However…. blowing off my routine made it easier to blow off good habits for the rest of the day.  Maybe it was because it was Saturday and routines are meant to be blown off once in a while, but I think the pizza was a delicious but unwise choice.
  3. Decision making slows me down in the morning. Maybe this is just me.  But now is the time to think things through, put the healthy habits in the right order, and make them routine.  So I can think about other things.

 Here are my challenges, and what I am doing about it:

  • I’m avoiding a few food ingredients that happen to be in most breakfast foods. So I need a healthy, substantial and easy solution that I don’t have to think about.
  • I’ve gotten very consistent about taking my vitamins daily, now I need to be consistent about taking them in the morning.

I work with a “morning line-up” when I get ready in the morning (go to the original blog article here). I line up what I need – face lotion, contacts, toothbrush and paste, etc. – on the bathroom counter, and put each item away after I use it.  The goal is a Ready Me and a clean counter.  Knowing the line-up works, I decided to try the same idea with my morning nutrition – lining up all the items I need to consume in the morning and throughout the day on the counter and putting the items away when I am done.  Here’s how:

  • Attach the new habits to a habit that already works.  I will never forget my coffee.  So, my kitchen line-up starts when I make my first cup of coffee, even if I don’t drink it right away!
  • Choose the location for the routine: The counter with the coffee maker is where the kitchen line-up will live.
  • Choose a few specific steps and put them in a efficient, time-saving order. I can start my first cup of coffee brewing; then standing at the same counter, pour the lemon water, mix up my vitamin shake, start my oatmeal, and fill my reusable water bottle and set it by the door and my briefcase.
  • Have a back-up plan.  I programmed my phone to remind me to take everything before 8:15 when we leave the house for school and work.
  • Some tasks can remain flexible.  I’ve been aiming for a banana-orange smoothie (3 servings of fruit) every day, but it makes a great afternoon snack, and doesn’t need to happen in the morning.
  • The goal is a Ready-and Fortified Me and a clean counter.

So, what’s it going to be?  Do you have health and wellness goals you need to cultivate?  Try the steps above and add healthy habits to your morning routine!

Back to Normal, Only Better. Because I am Grateful.

For me, this week has been about getting Back to Normal.  Normal, only better.

Because I am grateful, and gratitude makes everything better.

Gratitude is central to getting organized.

Gratitude elevates even the everyday stuff to Better.

Gratitude helps us prioritize our time and efforts around the people and things that we value most.

Gratitude for what we have makes us want … less.  Less clutter, less drama, less stuff.   Gratitude helps us get organized when we can appreciate the stuff we have and purge the stuff we don’t need.

You see, while I love Advent, Christmas and New Years, I am also relieved as they draw to a close. We will keep our Nativity up until the Christmas Season’s official end on Sunday, January 11th with the Baptism of Our Lord, but we are getting back to Normal in most other areas.

And I am grateful. This Season was wonderful, and then I had the flu for a week.  I am just so thankful for our wonderful Christmas, and now to feel better, to have my family healthy and happy, to be able to do normal things again.

Expected house guests motivated me to thoroughly clean my house and get to the grocery, then the guests cancelled their plans.  So my house is clean and fully stocked, and I am grateful for our home and health, and ready for our guests when they reschedule!

I worked over the weekend, first with a wonderful coaching client and then with a new client as we reclaimed her second bedroom.  I am so grateful for what I do professionally!

As I put away our Christmas decorations, I spent a few extra minutes purging the old and broken ones, and fitting everything back in fewer storage bins.  I’ll be grateful next December that I cleaned up the decorations.

The boys went back to school, so we all returned to better routines.

I backed up, cleaned off and updated my IPhone and IPad.  And I am so grateful for technology, for keeping in touch and running a business from home.  And for making the flu a little more bearable, with downloadable books on my Kindle App, and movies via Amazon Prime.

So life is getting back to normal, only better.  Because I am grateful for normal.  We always should be grateful for all that we have, but sometimes we forget.

Today and this week and this month and this year, it’s your opportunity be grateful and to get back to normal-only-better. Be grateful for you what you have.  Let Gratitude help you focus on the important parts of your life.  Wrap around all the good things, and make room for more by letting go of clutter and want.

Bonus Cherry-On-Top Strategic Planning Wear-your-PJs Week

I love this week between Christmas and New Years.  The Bonus Week, Cherry-On-Top Week, Strategic Planning Week, Stay-in-your-PJs-all-week Week.  A lot of offices are closed this week, but whether you are off or not, I hope you still spend some concentrated focus time, looking back and around and ahead at the days to come.  Spend a little time planning this week, and reap the benefits all year long.

(Click here for Dave Crenshaw’s ideas on what he calls HeadStart Week).

Look back.  If you don’t already have a Done List for this current year,  make one now.  Skim your calendar, maybe review your email subject lines.  If you are a social media person, look through your own posts.  My family had a really good year.  Major life events, like Sacraments and Graduations and Awards.  Between the 5 of us, we traveled to over 20 states this year.  We’re healthy and happy and stronger than we were 12 months ago.  My business had a great year, the biggest one so far.  We appreciated our friends and family, made a few new ones and sadly lost a few this year, too.   I have touted my professional Done List in a blog last February, but it’s nice to have a personal Done List, too.

Look Around.  Appreciate what you have and where you are right now.

Now Look Ahead.  It is easier to see where you are going once you know where you have been.  Consider all the different facets of you – personally, professionally, spiritually, physically, emotionally.  I am on the fence about New Years Resolutions, per se, but I do know that now that the holiday rush has slowed, there are some areas of my life I would like to work on – like health and nutrition, and professional development – two areas that get neglected in December!

So what will you do with your extra special extra week?  What will you do this week, that you can look back at 12 months from now?  Get to it!

The Gift Of “Completion”

The Gift Of “Completion”.  Done.  Good enough.  Followed-through. Tied up the loose ends.

christmas-present-lg

Give yourself and others the gift of “Completion” this week.  The gift of “Done”.

We all know what we are supposed to do, but we don’t always do it.  Go ahead and do it this week.

A client and her spouse challenged each other to complete the homework I assigned a month ago, before taking on more projects.  Completion.  Done.

“Completed” is powerful.  “Done” feels great.

I worked in a client’s home recently, and we discussed “Done” in terms of the items in her dining room awaiting delivery to other destinations (like donated books and a table destined for a co-worker’s art room).  She planned to have her teenagers drop off the items that day, to complete those final steps to clearing out their home space.

I ordered and picked up 20 more photo Christmas cards yesterday, went home, assembled them and sent them out.  Done. I balanced my business check book, updated my bookkeeping and paid my bills today instead of next week, to financially finish (almost) 2014.  I encouraged (nagged) my sons to finish wrapping their gifts so we could be done with the gift wrap.  I dropped off bags of donations, just to get them out of my house.  I went to my annual physical today. Done, done, done.   Whew.

Some days it seems that the last few steps of a project are the hardest to get motivated to complete (and therefore never seem to get done).  But please, push through those last steps, and then revel in Completion and Done.

“Completion” helps us breathe deeply, un-clutter our brain, feel lighter, look up and around, and think about something new for a change.

2014 is quickly wrapping up, and 2015 is almost here!  In what areas can you tie up the loose ends this week and next? Work? Personal?  Correspondence?  Small home projects?  What requires Follow-through?   Take time to wrap up those last steps and complete your projects!

Merry Christmas and Happy New Year!