We Never Really Have to Start From Scratch! We don’t have to start over.

Do future you a favor. Take notes. And refer back to them.

I was inspired to write about today’s topic by a recent experience. Of course, because that is usually what inspires me!

Let me set it up for you:

One Saturday morning every other month, a group of parishioners from my Parish assemble 150 bag lunches for a local charitable organization to distribute to their community. That Saturday in November was a few weeks ago.

My friend Kristen organizes the service project every time.  This was our 4th morning so far, we started back in May.  We have added people from month to month, and occasionally one of the regulars can’t attend, but there is typically a team of 10 or so adults and some students seeking service hours. 

We are learning, and we get better at the process every month, every time we do it, which is great. And one of the reasons we get better at it is we don’t start from scratch every time, because, honestly, why should we?

Why shouldn’t we learn from every experience? And yes, we can learn from every experience, but also importantly, we need to remember what we learn.

In addition to learning from the experience, we also need to retain or review or make a note of that.

And here’s the deal – if we do something… occasionally… it’s not yet a habit or a routine.

How often we do something and in what time interval are two factors that impact how much we remember from time to time.  If we don’t necessarily remember all the details every time, that’s okay, because sometimes we don’t, and that’s all right. But we can learn from our experiences and get better at doing things!

In my productivity presentations, I mention recipes, and I’m not talking my corn casserole recipe, even though its Thanksgiving time, even though I have no problem sharing that. I mean, recipes as in a path for future you to take. 

In my presentations, I mention those complex tasks we occasionally complete. Often enough to want to get good at it, but not often enough that it’s become natural or a habit.  The example I use in my class is balancing my company’s monthly banking statements.

When I switched my banking years ago, I connected a credit card to my account for purchases.  My banking and bookkeeping are very simple processes now that they are well established, but when I first made the switch, I would stumble from month to month – log into the banking website from my browser or connect Quicken from the quicken platform?  Make a note in quicken regarding paying my credit card bill from my spending account, or pay the bill first and then update the transactions from quicken?

Every month, when the process was new, I would stumble.

So I leave myself a note.  A short list: open quicken, log into banking website, pay credit card bill on banking website, go to quicken, go to credit card tab, click reconcile, click accept all, make note in Quicken.

To use the service example, after we make lunches, we take a few minutes to talk about what worked and what to tweak next time. For example,

• We write down who volunteered today.
• We make note of who showed up in answer to the bulletin article, and collect their email so we can alert them next time.
• Maybe it’s logistics: “We always start with wiping down tables and putting on gloves” or we “need three plastic table cloths instead of 2”
• Or, about the process: “We need to start with the longest step first and get that rolling, focus on getting the sandwich assembly line started first.“
• And “Let’s make sure to confirm the time with the school students who need service hours“.

This is a pretty low pressure situation, to be honest – we have a solid team and the work isn’t difficult.  But we are on the clock, as the lunches need to be delivered by a certain time to the mission who is distributing them. And we still want to do things efficiently and effectively. My friend writes down notes and learning, and the ideas and a plan for next time.

Here’s another example of wanting to do things well and leaving notes from next time.

This time of year, I think of my client who has an orange binder in the cabinet above her kitchen desk. It’s the Thanksgiving binder and it really does contain all things Thanksgiving. She always hosts Thanksgiving.  It’s a big family affair, lots of people bring lots of things, and it’s lovely.

And so from year to year, they make notes in the Thanksgiving binder. For example,

• How many people were there, and who?
• What recipes did we use? Who brought what and how much?
• How about “So and So made made the gravy and it was delicious!”
• Or “We picked up a pie from such and such bakery, and it was a big hit“.
• We can write about what worked well and what didn’t, or what did we do well and what could be better.

We can keep notes of those things because we would absolutely forget if we didn’t keep track!  When the service morning rolls around again, Kristen will check her notes that she made and start from there as we set up who is scheduled to help and who needs to bring what.  She already has a plan for next time.  That’s the third or fourth time I have said that today.  Let’s relish in that for a minute.  A plan for next time. Based on what we know and what we continue to learn. 

That sounds pretty great to me.