Category: Adulting

The Importance of Rest and Recovery

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I am not an expert on Rest and Recovery (strong start, I know!). I wish I was, but I’m not.  But I am an expert in time management and productivity, and Rest and Recovery are definitely part of Time Management and Productivity.

As a coach, I have conversations with my clients about Rest and Recovery because they are the experts about themselves and together we can have a conversation about what they want. We can set intentions and make plans, based on what they need to flourish in life.

It’s interesting to me – I sat down to write this on a Sunday afternoon, and suddenly got so sleepy that I just wanted to take a little nap! And the best part is that, since it’s Sunday, I could and I did!

Today I want to talk about Rest and Recovery. And I want to tell you about my herb garden.

We have been in and out of town these last few weeks.  And still my garden grew.  I didn’t do anything to it (other than water it), or ask anything of it, but it still grew.

And, I think perhaps BECAUSE I ignored it and let it be and just do its thing, It Grew. 

Also interesting, the topic of “Rest and Recovery” has been an intended topic on my editorial content calendar for me for a month or two, but I have been too busy or had too many other things to talk about, to make time for it.

A few weeks ago, I mentioned that we can ask ourselves the question of “what would help us the most”, what can you do to help Future You the most. And sometimes the answer is “rest and recovery”.

When I started thinking about this topic, I came across this quote by Stacie Swift,

“Sometimes the reason everything feels too much is because it is. You’re only one lovely person who can only do and give so much. Be Kind to Yourself.” 

Relatedly, what is your phone battery life at this moment?  (Ha, just plugged mine in, when I thought to ask that.  It was at 39%.) I always start the day fully charged, but some days I can plow through most of the charge before the end of the day. 

And have you noticed? Once you know your phone battery is below a certain percent, you start to feel the pinch. You and I, we change our behavior, knowing that our battery life is limited.  We opt to not do things on our phone, perhaps we change the screen brightness or make other adjustments.  And we might obsess over when we can get it plugged in again. 

Because we don’t want to be caught at 8% and then really need to do something important.

I have a charging cord next to my desk that fits all three of my apple devices (airpods, phone and Ipad).  Once my phone is charged up again, I will plug in my Ipad (73%, read a book and did some streaming before I fell asleep last night.) I have habits around plugging in and recharging my devices, and also my self.

The past few months, I have spent a lot of time talking about what “Ready” looks like, how to be and feel ready for whatever life might throw our way. And that includes our own energy and self.

I am an active person, enthusiastic and full of movement.  But that energy has to come from somewhere and so I need to rest and recover. And regardless of what Your baseline is, I guarantee that you also need in your life to have regular sessions to rest and recover to survive, to maintain your usual daily life and to move ahead with whatever it is that you want to move ahead with.

Perhaps it is a sign of aging, but I cannot push my limits of energy and focus as far as I used to be able to.  I would prefer to think this is a sign of wisdom, but it could just be necessity! 

We can push and push and push for a while, with only a few negative effects. But the precursor to not feeling well is to feel run down, and we can’t ignore either feeling.

Opting out of recovery no longer works for me or is sustainable, and actually is a recipe for disaster.  Eventually, stress and fatigue and the effects of them come out, bidden or unbidden.

I liked this quote from @MegDurham_ on Insta,

“If you don’t want to burn out, stop living life like you’re on fire.”

I have never been good at taking it easy, and that is not actually what I am advocating for, unless you’d like to – and then go for it! What I have gotten better at is Regular Maintenance, including

  • Good sleep,
  • adequate hydration,
  • healthier food choices,
  • supplementation,
  • meditation,
  • choosing quiet time instead of interactions, and  
  • better scheduling (though I still stumble and even fall in this area sometime).

Let’s think about three kinds of energy: physical and mental and emotional energy (I guess this is my day to quote thought leaders, because I was reminded of these three kinds of energy by Brendon Bouchard on a recent podcast I listened to). And when I think about Rest and Recovery, it’s not just about energy – our bodies actually require time to mend.

I don’t usually like to talk about the negative, but we have to know this for ourselves: What is it that drains your battery?  I’ll share mine:

  • Worry / Concern.  When my kids are going through something big, I am going through it, too (whether they know it or not.)  OR when my mom or another loved one is in the hospital, that is a steady low-level drain of worry.  Jumping every time the phone rings, hypervigilance, analyzing details, communication, etc.
  • Energy vampires: yes that is really a thing. I bring positive energy with me, and some folks count on that positive energy, and that’s ok.  But some folks take more than I have to give.  In addition, I am an empathetic person and may take on the emotions of others in my environment if I am not careful. 
  • I mentioned in my recent hiking article and podcast that Rest and Recovery after major hikes MUST happen if I expect my body to continue to move.
  • Life! I have a family to love and a home to manage. I work full time plus add in the occasional singing gig; I volunteer for my Parish in ministries; I serve on our local School Board.  That is a lot, and I wouldn’t change a thing, but yes – I get tired!
  • This week, I encourage you to look around your life and determine where those energy leaks may be – the slow trickles and the big gushes!

And what do Rest and Recovery look like for you?  I use myself as an example a lot, because then I don’t have to change names or ask permission.  For me, Rest and Recovery look like….

  • A break from whatever my current exertion is, physical exercise, mental work, emotional overload.
    • It can be 30 seconds, it can be 5 minutes, it can be a day a week or a month.  But it is NOT optional.  When we try to make it optional and still push the limits, burnout or illness may occur.
  • Checking in with myself physically, mentally or emotionally, several times a day and determining what I might need in that moment to take care of me.
  • Adjusting my pace, either physically slowing down or taking a few moments to collect myself.
  • Actual interventions like food, water, rest, sleep, square breathing or actual meditation if I have more time;
  • Awareness for yourself if you are an extrovert (you find energy in interacting with other people), an introvert (you find energy from being along), or an ambivert (how you find energy changes between needing to be around others and needing to be alone), and acting accordingly.

This week, let me advocate for you and for me, and remind us all that Rest and Recovery are not just a really good idea, they are actually essential ingredients for our well-being. We can set the intention to acknowledge that Rest and Recovery time matter, we can be aware of how we are feeling, and we can make efforts to take care of ourselves.

How To Help Future You!

Last week in a video on Social Media, I asked the question “What would help you the most to be done with, to get completed this week?”

As in, asking myself: “If I could get this one thing… (fill in blank here…) done:

  • a lot of other things would fall into place;
  • I wouldn’t have to spend anymore mental energy on it;
  • I could move on to other tasks or projects; or
  • I could just stop thinking about it!”

For me, the answer last week was: moving clients to the scheduled column; and taking care of some errands that were once-and-dones (and not recurring errands).

Also, last week, I attended my monthly Leadership / Non-profit Mastermind meeting where we discussed how the summer schedule is often different than the rest of the year, and how that different schedule can provide different opportunities. And, how to take advantage of those different opportunities.

So, my question to you and to me this week, is to zoom out a little and ask:

  • “What would help you the most to be done with, to get completed this summer? What can you do now, in this more relaxed and expansive time, to set yourself up to succeed this Fall?

Summer is indeed different for me, schedule- and responsibility-wise. Professionally, not too much changes with my client load and presentations. But my other responsibilities are different. For example, I attend MANY fewer meetings in the summer.

Did you know? I am a school board member for my local school district. And summer has more committee work and planning since students are not in the buildings. The day-to-day work is much different. The work for me is more self-directed and the deadlines are farther in the future.

Of course, self directed learning is is sometimes dangerous territory – it’s easy to get distracted when working isn’t URGENT! But I digress.

The point is, for Board work, if I ask myself this question:

What would help the most to be done with, to get completed this summer? What to do now, in this more relaxed and expansive time, to set up to succeed this Fall?

The answer is, In the summer to do myself a favor this Fall, I can close out some small projects and clean up some documents that never seem to get completed during the year.

In addition to board work, I run a choir for my Parish. Post-pandemic, I am very happy to say that we returned to a more consistent schedule after Easter this past Spring. We still take summers off, but I know we will sing Masses this Fall. And for me, the most time consuming and stressful part of running a choir is NOT managing a dozen people or singing in front of hundreds, it is setting up our song lists every week and month.

So, to ask the question again, “What would help you the most to be done with, to get completed this summer? What can you do now, in this more relaxed and expansive time, to set yourself up to succeed this Fall?

Here is the thing – If you don’t know this, I am Catholic and the readings and therefore the song selection works on a rotating year schedule, and are determined years in advance. Which means I can use summer time to set the line-ups now for September 2023 to May 2024 and save myself a while lot of struggle during the busier time of year.

So this is how this tool, this question, can work!

Let’s break it down a little more!

  • First, we need to look at our Focus Areas (if you need to review, you can go back and check out episode #5, or check out this article).
  • Once we know what is important to us, we can look at what projects we can complete or perhaps start in this summer schedule. My board work and my choir work are both part of my Focus Area of Service, and since I know they are important to me, I can look a little closer at what to do this summer to help me all year round.
  • Once we’ve identified the project, we need to BREAK IT DOWN INTO LITTLE TINY PIECES. A highly effective strategy to fight overwhelm and to make progress on any task is to recognize that all large projects are a series of small projects.
  • And then take action, and stay on track! And, how to stay on track?
    • Remind yourself that completing this project will help future you!
    • It’s important to make room for those important but non-urgent (see my Eisenhower Box blog article, or re-listen to podcast episode #4!) tasks to still make they happen. Do not leave your scheduling up to chance! Dedicate white space – actually schedule time to complete those project pieces!
    • Perhaps you can schedule the project time in place of the typical scheduled time. For example, during the school year I have a monthly meeting on a Monday afternoons – I could absolutely use that found time this summer to work on my school board notes and projects.
    • Or
    • I can use a couple for hours on a Wednesday evening when we typically would be in rehearsal to work on my weekly mass line-ups for Fall, since I am often thinking musical thoughts that evening anyway!
    • Finally, create at least a little urgency, if you find that motivating. I know I do.
      • In talking to a friend and networking partner today, she said and I quote “Oh no rush on those items you promised, just take your time.” and I said “No! Never tell me to take my time, or I lose urgency!” So I will take care of our tasks ASAP and let her take her time in responding!

“What would help you the most to be done with, to get completed this week?” And this summer?

Once we have created multiple small projects instead of large ones, we can assign deadlines at regular intervals throughout the summer months to create some urgency and get things done! Do future you a favor, set your plan and then make some progress on those tasks that will help Future You the most!

What Does “Ready” Look Like For You?

What does Ready look like for you?

In one of my favorite short presentations entitled “How to Never Be Late Again”, I list 4 ways to never be late again. I feel like that presentation would make a great podcast around back to school time in August, so stay tuned!

For today, though, one way to never be late again deserves it’s own article and podcast episode!

The idea is to “Prepare to leave again as soon as you arrive home.” Get back to “ready”, return to ready, whatever that looks like for you.

This is my typical strategy for most things in life, so I don’t even think about it most days. But a friend recently mentioned that my firefighter analogy resonated with her because she had gotten out of the Back to Ready habit during the pandemic and was slowly getting back to it.

So, here we go:

Consider ambulance drivers and fire fighters. They clean up and reload their rig after every call. Now, for the rest of us, Life is not an emergency, but it’s easier to be flexible when we know we’re prepared.

Did you know? I have a firefighter family. My dad is a retired firefighter, his dad was a firefighter and my oldest brother just retired after 30 years.

I remember visiting my dad at the firehouse when I was a kid, and there was a tower for the hoses. It seemed tall to me. Most things do.

When the rig comes back from a fire, from using a fire hose, the hoses are washed and hung up in the tower to dry, to unkink and smooth out, etc. Because you have to take really good care of fire hoses.

The pressure, the amount of water that courses through those, per minute is astonishing when they are being used to put out a fire. They need to be well tended so they don’t burst.

That means washing them, drying them out between uses, hanging them straight so there’s no kinks or folds, letting them hang out and dry and then rolling them up.

Once the firefighters hang out the recently used hose, they restock the rig with the clean and dry ones. Immediately upon returning back from a call, they also restock the rig with supplies, their turnout gear, safety precautions, and medical equipment. And imagine an ambulance, right? Same deal.

So if you called 911 and need an ambulance or a firetruck, do you want to imagine that they are standing in the bay of the firehouse, restocking the rig after you call?

No. You want them to be already on their way when you call, right?! They need to have all the things, but not too many things. They need to have everything they need and not much more because that would be a very full rig. But you, as the caller, want to know that it’s restocked and ready and waiting. And honestly, that next call could come in 2 minutes, or it could come in 2 hours, but it doesn’t matter because whenever it happens, they’re ready to go.

Back to ready. Right? Right. whatever that looks like for you.

So the idea is to prepare to leave again, as soon as you arrive home.

What I am NOT suggesting is that we need to live in this heightened state of panic, anxiety, emergency. I never want us to feel that way. And actually, what I’m suggesting – Getting into the practice of getting ready to leave – would help you to feel a lot less stressed. More prepared, less stressed, more ready for whatever the day may bring.

What I also like about this strategy, too, is that it can be personalized. You know for yourself and for your family or your office, your work, whatever what ready looks like. I think that that’s a big piece of it, is, knowing what ready looks like.

I was on a retreat in February of 2020. At one of the presentations I attended, the presenter talked about your core.

She didn’t say getting back to normal, she talked about getting back to your core, your baseline? What is your core? What is your starting point on any given day or week? What is that for you? My return to ready.

I spoke last week about helping with transitions by having a physical location to drop all the things out of our pockets and a habit around cleaning things out.

So you’re ready to repack and put things away and whatever that would be. So again, what is that for you? What is ready?

Certainly when I get home, there are things that I do. I put my bag in the same place every day when I arrive home. I unpack my water bottles and put them in the sink. I make sure that my keys are clipped onto my handbag (it’s a backpack).

And if I’ve used up anything in my backpack that needs to be replaced (gum, tissues, a pen, cash), I replace that immediately, because I am going to remember that I used something up much more clearly the moment I get home versus a day or a week or a month later when it comes time for me to leave. If I wait to check everything over again and maybe refill then I’m going to forget something. My go-to is to make sure that I have restocked immediately upon arriving home, as opposed to waiting until it’s time to leave to do the restock.

Do you see the difference? It is a big difference. It’s a different way of thinking of things. But it really does matter when we shift to being ready, no matter what, versus having to prepare when it’s time to go.

Now, if my husband’s listening to this, he also knows that sometimes when I’m getting ready to go, lately, occasionally, I have forgotten my phone. (In my defense, that “forgetting” means I walk out the back door and get in the car before going back for it, so is that really forgetting?)

The most likely reason that I have forgotten my phone is because I am distracted, often by people. The second most likely reason is because it wasn’t where it belonged, which, if it’s not on my person, is supposed to be my desk, unless I’m in bed and then it’s on the table next to me. So I have habits around those things. That’s what ready means to me. Ready to go. This is truly the opposite of, an emergency.

I mean, it’s still an emergency if somebody calls 911 and needs a fire truck or an ambulance. My other example is from when my kids were little. And if you ever had to take a child to the ER, you don’t want to have to stop and pack the diaper bag. If you want to go, you need to go, right?

You also need to have an idea of what stocked looks like, right? So, again, it’s not that I packed a million outfits or whatever, but, for example, a stocked diaper bag for the babysitter’s house was six clean diapers. The wipes were wipe container was full. There were two sleepers, two outfits, two pairs of socks, let’s say two blankets, let’s say five burp cloths, whatever that standard level of packed or ready was.

And I knew what that was, and as soon as we would get home from going places or the sitter, I would make sure that it was restocked and ready to go. I would replace what had been used and make sure we were back to ready. I didn’t pack a million things. I just made sure the essentials were covered, bag was packed, we were ready for whatever whenever!

If we needed to just up and go, we absolutely could. And that was so freeing. We could go in an emergency but we could also just head out the door and go to the park or go to the library or whatever, and I didn’t have to fumble and repack because that was already done. And we didn’t get stuck anywhere without the essentials. We could set it aside and forget it, which is great. That is what Ready meant for us.

So how do we translate that into our everyday? Where is it in your life? What goes with you? What is it that needs to, be easier? Where would this idea help you? Let me know what you think, I’d love to hear from you!

Metrics In The Dentist Chair!

Today, I want to talk about metrics. Performance metrics, to be specific, though applied to personal development.

Metrics. Let me explain:

I don’t know if you know this. I didn’t, for certain.

At my dental check up this week, my very nice hygienist, Mary Kate, was very good at explaining what she was doing. I was meeting Mary Kate for the first time, and perhaps she is always this thorough but no one else had ever talked me through the process.

I’ve had teeth for 50-some years now and I just learned from Mary Kate about perio-charting or probe scores. So there you go. There’s your new idea for the day. Perio-charting or probe scores.

The hygienist uses a tool which I’ve never looked closely at before. It’s kind of pointy, looks a little scary. There are lines on the probe that allow the hygienist to quantify the health of my gums.

The goal is to not have a lot of recession, I guess, or dips in the gums around your teeth. And the farther your gums recede, the higher the number of stripes on this tool that they see when they poke your gums, and the more damage you have and the more concerned you need to be, or the more work that needs to be done.

I didn’t know this. Did you know this? I thought it was very cool!

As I sat in the dentist’s chair, I was already reflecting about this article that I wanted to write about Metrics and here I was presented with an excellent example of quantifying something that I didn’t even realize was quantifiable, in the interest of gauging current status and also checking in again later to determine progress over time.

Yep, that’s a Metric. Performance metrics are used to measure the behavior, activities and performance of a business. Or a person, for today’s purpose of my podcast and newsletter.

Mary Kate explained there is an objective, standard, quantifiable, reproducible number to measure gum health. If you have a score of four or under, your gums are pretty healthy. A little higher and we should start to worry. And a seven or eight is cause for alarm. (Mine were healthy, by the way!)

A different hygienist in a different office would still get the same number. Because a metric is information that is quantifiable and standardized. And the best part about Metrics is if we measure something, we can also improve upon it and measure our progress over time.

Every six months when I go in, they’re going to use the same tool and the same charting method. We will identify if there is a problem. And if take action to alleviate the problem, we can measure if it’s helping or not. This is huge, right? I mean, we all need to know this!

There are metrics, or habits or activities or progress, that we can identify as being important to us and quantify in some way. Of course, lots of factors are measurable and therefore trackable. And if we can track something, we also can improve something. My website expert Claire reminds me that “if you don’t track it, you can’t improve it”. It comes down to metrics.

So, with metrics, we can:

  • identify what metric, habit or data is important for us to track;
  • identify how or in what increments we want to track it;
  • consider what progress will look like (I would like to extend my walk time from 30 minutes daily to 40 minutes daily over the course of a week);
  • identify how and how often we want to track the habit or data; and
  • set up the habits and tools that help us make this all happen!

As you listen to my podcast about this article, consider that I can check the Podbean app where my podcast is hosted and see how many people listen. I can see the data (metrics) from day to day and from episode to episode. I have a “total downloads” over time. I can see that my numbers are much better at the 25th episode than they were at the first (thank goodness!).

Because “number of listens” and “downloads” are important metrics as an indicator of success, I could also try to boost my numbers more from week to week through marketing or advertising, and then track if those activities have a positive impact on my listens and downloads. Metrics.

Let’s look at where else this could apply.

Lately, I’ve been using metrics to track my health and wellness habits. I track if I completed the habit this day (“Yes, I took a walk” or “No, I did not take a walk”), how many minutes (30, 60, etc.), and how many steps overall in a day. Or…

  • How many hours of sleep I get a night.
  • How many cookies I eat a day (kidding!).
  • How many ounces of water I drink a day.
  • Did I meditate, and for how long?
  • My daily weight.
  • Morning journaling, by number of minutes.

Let’s make this useful to us. What is an area of your life you would like to improve upon, and what would be a metric around it?

  • For example, recently I realized I need to drink more water, for myriad health reasons.
  • I read the recommendations and committed to drinking 100 ounces of fluids per day.
  • I tracked my normal water consumption and realized I was doing okay but I need to do better every day to reach the 100 ounces goal.
  • To make tracking easier, I fill a 32 oz. jar with filtered water first thing every morning and fill my water glasses and bottles through out the day from that jar. I consistently refill the jar one time during the day (64 total), so the goal this week is to refill the jar 2 times during the day to bring me to 96 ounces.
  • I TRACK THE NUMBER OF JARS! I set up an Evernote Document with the “ounces of water” metric, and also others (exercise, meditation, productivity, etc.). I can copy my list of metrics from day to day, and the the document has pre-formatted check boxes I can add to make tracking even easier. I broke the check boxes down into “32 oz jar” increments x 3 every day, and can click the box accordingly.
  • I have reminders on my phone late in the day to track the ounces and also to remind me to finish up if I haven’t yet met the 100 ounce goal.

Since I am tracking my habits, I know if I’m hitting my mark or not. I can celebrate the successes! “Yeah Me! Establishing good habits!”, which helps me stay motivated for tomorrow!

And if I’m not there yet, I can stop and realize that I’m not hitting my mark. Perhaps I give myself a little pep talk! “You know what, I’ve been doing really great. I’ve been exercising for 30 minutes a day. I get good sleep. I’ve been making healthy nutrition choices. But… I’m not drinking enough water.” And then I can ask me, “What else can I do to support this habit?”

Some of the supports are the ideas I am already using.

  • I made tracking fun by creating my own personalized Metrics Document with my list and motivational quotes at the top.
  • I made it easy by creating the daily template of metrics and their check boxes. And it’s also easy because I use Evernote all day every day so adding another document to that habit is easy.
  • I’m pretty consistent with tracking habits in the morning and mid day, but not so much in the evening, so I added another time for an evening reminder. And the timer goes off early enough in the evening that I can still catch up if I want to.
  • It’s fun for me to track metrics, so there’s a dopamine boost that I get from crossing things off the list.
  • And flexibility is actually a big plus, too. Creating my own check list based on my own metrics means that I can add a habit if I want to, or subtract it if I find that it’s no longer helpful.

So, do I want to meditate more, reach out to one family member daily, have time outside in fresh air… or what else? What else do I want to do that would support any kind of healthy habits or, um, wellness activities that I’m trying to accomplish?

Metrics are self knowledge, actual quantifiable data, that we can use to track and then improve behavior.

My challenge to you this week is to consider what is an area of your life you would like to work on, what would a metric to track to indicate progress and success, and to start tracking! I would love to hear from you about a performance metric, either personal or professional, that you want to improve and therefore track. If you have an app that you love and that I could share with others, please let me know!

Finish Your Week Strong With Finish Line Friday

Did you know? I host a free weekly productivity session, “Finish Line Friday”, for my community.

Based on the ideas of Accountability and Body Doubling (both recent Weekly Themes), my participants and I spend time together working side by side on our own tasks.

Statistically speaking, the most productive ratio of work to rest is 52 minutes of work and 10 minutes of rest, repeated in cycles. In Finish Line Friday, we use the Pomodoro Technique (read more here!) for productivity. The Pomodoro Technique takes the 52 / 10 ratio and breaks that into cycles of 25 minutes of work and 5 minutes of rest.

We work through 4 cycles of 25 and 5, and then wrap up and taking a little longer break before getting back to work.

Some of the benefits of Finish Line Friday include:

  • Camaraderie and a pleasant group to work with:
    • And some positive energy to share!
    • I am a verbal processor and it helps me to say out loud to others what I want to work on for the next 25 or 50 minutes
  • A deeper dive on Time Management:
    • Participants report arriving at a better grasp of just how long certain types of task take, and getting better about budgeting the time to get things done.
    • Similarly, participants have mentioned that FLF helps them to know what 25 minutes feel like. Or 50.
      • Which, again, helps us going forward with planning our work and our time.
      • We don’t often know what a certain amount of time feels like.  And since we all have many responsibilities, it is helpful to know how long to dedicate towards a project before we need to pause that work and switch to other work.
    • Breaking down projects into 25 minute chunks keeps us making progress without feeling overwhelmed!
  • Building the Productivity Muscles!
    • In life, we don’t always get to complete a task or project.  But making progress on it today, even if we just get to work on it for an hour or two, is still better than not working on it all.  And the more progress we make, the better idea we get of just what is left to finish until we can call the work complete!
  • Conversely, we’re reminded that productivity improves when breaks happen!
    • Using the Pomodoro Method helps me be better about taking breaks.  Whoo boy, I am seriously terrible about this sometimes!
    • I love it when I seem to hit a stride in my work and can just focus and keep working on getting a project complete.  So I have been known to just commit to work and sit… at  my computer… for 3 or 4 hours straight with hyperfocus.  And then… the brain starts to get fuzzy, my shoulders are tight and I have a headache, I’m starving, my feet fell asleep, my water glass has been empty for hours and now I am completely spent.  So, as much as I LOVE a good focus session when I am in the zone, I MUST get up and move around at regular intervals.

Consider joining us for Finish Line Friday, for productivity and a supportive community! Email me to sign up, Colleen@peaceofmindpo.com!

Body Double: Prepositions and Productivity

Let’s talk Prepositions.

And Productivity.

Prepositions and Productivity.

Last night, I had an epiphany: I realized I should think of this week’s topic as a podcast first and THEN an article, and not the other way around, which would be my usual approach. However, sometimes things are just easier to say than they are to write.

For example, what I want to talk about this week is something called Body Doubling. Body Doubling is… well, it’s many things. It’s an awareness. It is a strategy. It is a tool to use for greater productivity, if and when you need it. And isn’t that the best sort of tool or strategy, the one you can use as needed? And it all starts with awareness.

Another term for Body Doubling is “Parallel Work”, and I really like that term as well. Let’s face it, the term “Body Doubling” sometimes sounds like we’re talking about space aliens in some b movie from the 80s.

Body Doubling is the phenomenon? idea? awareness? that sometimes we work better with others. We may work better with others even if we aren’t working on the same work. With others, among others, around others, beside others, by and near other people, and any other prepositions we can use!

We can be motivated, inspired, accountable and anchored to our work simply by the presence of another person or persons. We can model the productivity to others, or be modeled to, to get the work done. We don’t necessarily have to work with people on the the same project. We can each work independently on what we need to complete. But just being in the midst of other people working can help us to stay more focused on our own work.

I’ve noticed an increase lately of conversations and articles about body doubling, probably from a similar increase in remote working and more generally accepted conversations about neurodiversity, since body doubling is a strategy that can work for all people, and also people with ADHD and other neuro-diversities.

My youngest son is away at college. While he was home for break, I mentioned that I had to hop on a zoom call, that a group of us were working on our own projects but together so we’re more committed to getting things done.  He said, “Oh, body doubling”.  Like it was obvious. I love that this idea is readily discussed and is accessible to him.  Body doubling is not news. Obviously, people have been working together for better productivity for EVER. But the idea that this is actually a strategy that can be used as necessary might be news to you.

Let’s look at different instances when Body Doubling shows up.

  • Before I had a name for it, I recognized that sometimes my sons needed to work at the dining room table together with me or with each other to get their homework done. And sometimes they needed to work alone. And it was helpful to know we had a choice.
  • Just yesterday, body doubling occurred when my husband asked me if I wanted to take a walk. Did it occur to me to take a walk on my own? Maybe. But since we agreed to walk and discussed when and where to go, we were more likely to make it happen (and we did!).
  • Years ago, a client and friend said it would be enough for me to just come and sit and read in her living room while she organized, because having someone there with her helped her to focus on the projects.
  • A bookkeeper friend shares office space with a friend during tax season because she knows she is less likely to get distracted when she is working side by side with someone else working on taxes.
  • A friend struggled early in lockdown when his office went fully remote. He had been unaware of the boost to productivity he experienced working side by side with coworkers until that was gone and he struggled to stay motivated and get things done.
  • A friend realized that a partner and friend along for the ride would make a dreaded errand less dreadful. So she enlisted a friend to join her for the errand and they made an afternoon of it. And the errand was completed.
  • As an organizer, I have known about body doubling for years because it is a strategy that comes from working with a professional organizer. Making an appointment to organize makes organizing happen. I am not doing the work for my clients but WITH them, anchoring them to the space and to the work.

Now that we know that body doubling works, let’s look at how to work it into our productivity practices.

  • The First Step Is Always Awareness:
    • Identify that body doubling is a strategy, and realize that you might be a person who benefits from it!
  • How To Use the Tool:
    • Ask yourself, How Do You Do Your Best Work? Identify what types of work benefits from body doubling.
      • For example, for me, intense brain work tasks and final edits are best done alone, silent and with no distraction. But most other types of my work benefit from working alongside others. So I plan accordingly.
    • Enlist Aid:
      • When looking for a body double, find someone who matches or improves your energy. If you’re struggling to get things done, reach out to someone who is motivated and positive!
      • “Phone a friend” but be choosy about the friend! Phone a friend, but make sure that friend will be someone who is supportive of your productivity!
      • Everyone Can Win: Set up an arrangement, like you will body double with your friend for her organizing project this week, and she can come over and be your body double for your closet project next week!
    • Join a Group!
      • A client (a college professor) has been part of Writing Groups for years. Fellow academics get together regularly, either in-person or virtually, and dedicate time just for goal setting and writing.
      • I joined Momentum Sessions (https://focus-sessions.momentumdash.com) so I can hop into a focus group to get work done. Seeing other folks on the screen in our zoom room helps me to stay on track!
      • Join me for Finish Line Friday every Friday morning!
      • For another way to feel like you have a body-double, try https://coffitivity.com/
    • Start Your Own Group:
      • A friend started a morning walking group in her neighborhood, to help her friends (for sure!) but also to help herself commit to walking!
      • Start a group at work!
        • Most office environments are geared to parallel work, but you may want to discuss how to avoid disruptions if you start a group.
        • Set up boundaries for group work, for example, quiet or silence for part of the time, expectations from the different group members, length of time per session, etc.
    • Check out your usual haunts – do you find that you can be more productive at your local coffee shop, library, college campus, etc? Make an appointment with yourself to work from there!

Now that you know more about body doubling and how it works, it’s time to step back and look at your tasks and work for this week and strategize how to make body doubling work for you!

Not Done Yet? Pay Attention to Your Neglect!

Wow, there is irony here. I drafted this article originally in early 2021. And it was neglected until now. And yes, I am absolutely paying attention to my neglect this week!

There are many things that I will never do or projects I will never complete, even if perhaps at one time I thought I would complete them.

And I am ok with that.

I’m encouraging you to be honest with – and OK! with – your self about those tasks or projects that you will never do, either.

Of course, if you know me and read my articles or listen to my podcasts – you know that I’m a big fan of goal setting and aspirations and dreams and plans. We all need them, and I will be your biggest cheerleader as you work towards them.

However, I also want us, you AND me, to mostly be realistic. (But still dream and aim HIGH!) Because, being realistic about the things we WILL NOT complete helps us to focus on and make time for the projects that we will do, that light us up and make our hearts sing!

This week, I challenge us to learn from our neglect.

For example, I own books that I have not yet read. I bought them upon the recommendations of others or glowing reviews or because they looked interesting. Perhaps they were a gift, or a loan from someone who thought I should read this book. I still have to choose if I am going to read the book or not, but I have also gotten much better about not taking on a book I probably won’t read. I can learn from my neglect of those books on the “To Read” shelf, parked there for years. Marie Kondo would say we can learn even from half-read books – we learned that we don’t want to read that book. And clearing away the books that I have neglected and that still don’t appeal to me moves the other books that I want to read up the priority list.

There has been other learning, as well. For example, I started writing this article 2 years ago. I had learned that, when I have a lot more free time, like in lockdown or while recovering from surgery, I still will not put together a jigsaw puzzle or elect to do an art project. So, if I come across a half-completed project in a drawer or cabinet, I will never say “Ooh, yes, this! Yeah, glitter!” Or whatever…

Now, again – don’t get me wrong: perhaps you are organizing a space and come across a project or a book or a long lost idea and say “Yes! Thank goodness I found this!” Sure, you got distracted or forgot about it but now that you have found it, you can’t wait to finish! Go for it!

I have certainly acted on neglected items in the last year, so this is NOT an article where I tell you to give up on your dreams. Long neglected, I thought about starting my own Finish Line Friday productivity session for months before picking a date and time and offering the first session. And I talked about starting a podcast for YEARS before actually launching mine back in November.

But, getting clear on what we do and do not want to spend time on is an important productivity concept. (For more on this, check out my article on Focus Areas.)

Where else can we learn from our neglect?

  • Clothes in the closet that are never worn can tell us what colors or fabric types we prefer or not. OR they can tell us that the events the clothes were purchsed for either need to happen (so schedule them!) or the item needs to go!
  • To-Do items on our task list that continue to crop up without completion may be the sign that that task is not as important as we thought it was.
  • Or, Road trips dreamed of, but never planned, or foods purchased towards a health goal that has never coalesced.
  • Piles of clutter in our home or office that started out with good intentions and now just languish and cause us anxiety.

If you have a pile of uncompleted projects (UFO’s per a friend who quilts, or “Un Finished Objects”!) or uncompleted tasks on the to-do list, here is how to think through the process.

  • Identify the tasks or projects that are neglected. Recognize the neglect is occurring.
  • Ask yourself some questions!
    • Is this project or task my responsibility to complete, or someone else’s?
    • Was this my idea or someone else’s?
    • Do I really want to complete this project?
    • Does this project / task still fit into my goals or vision of myself and my future?
    • Will the outcome make me happy or am I doing it for someone else or under someone else’s expectations?
    • Is this unfinished because I lack the tools, or the time or the know how? (And how to remedy this!)
    • If resources were unlimited, would I complete this project? (This one is super helpful! If time / money were not object, would I jump at the chance to do this thing?!)
  • Some of the questions may be answered with a “Yes, this is my idea and I still want to do this thing, and here is when I will do it!” And that is awesome.
  • And some of them are not, so Let go of the guilt. Let go of the expectations. Let go of the clutter that goes with them. Make space for the things that you do want to do, that are YOUR choices and that will light you up!

[(I find this so fascinating – when I first started this blog article, I was listening to a live-stream from Adam Ezra group, and he is talking about prioritizing and making the work we do joyous! (https://www.adamezra.com/) ]

Looping back to the beginning, for example, even though I won’t craft or put together a jigsaw puzzle, I WILL: read voraciously, learn how to play the ukelele, post Facebook Lives with songs solo and with my hubby, learn about new musical artists, etc. THOSE things will happen. And the books that have sat neglected for too long and that I no longer want to read have been purged from my reading pile to make room for the books I DO want to read!

Look around this week, identify your neglected items and ask yourself some questions to Learn From Your Neglect!

Adopt the “Clean As You Go” Habit

“Are you a ‘Clean-As-Yo-Go’ person?”

Why yes, yes I am. 

This article, and the related podcast, will be highlighted in Clutter Awareness Week, the 4th week in March.

I want to share an idea that can shift your thinking.

Let’s start Clutter Awareness Week by being aware of how we create clutter and how we can make a simple change that helps clutter NOT EVEN HAPPEN!

Clean As You Go (CAYG for today) as a strategy makes life flow so much more smoothly.

There aren’t messes to clean up because they either never existed or they’re already gone. Because, let’s face it, I am more certain about having the time to take care of things now in this moment than I am of having the opportunity later.

And if you know me at all, obviously, I’m not actually talking about cleaning. Or not just about cleaning.

At Thanksgiving, my brother and I were chatting in the kitchen as I put together a casserole.  Amid whatever else we were talking about, most likely life and/ or Euchre, which are one and the same for my family when we’re all together, he commented – “Ah, you are a Clean As You Go person.”  This is the same brother who claims I have turned OCD into a business model to which I object, but his observation was no surprise. And in this case, it felt more like an acknowledgement of like and like. 

And, yes I am absolutely a Clean As You Go person.

I won’t say messes don’t happen, because – Of Course They Do! They just don’t stay. Messes aren’t there because they’re already gone. Clutter doesn’t stay.

AS I baked cookies the other night for a friend, I realized the process was an excellent example of how CAYG makes life easier.

  • I have cookie baking down to a science, for real.  Baking is a love language for me. I was making a double batch of basic chocolate chip cookies. Recipe by memory, full butter and eggs, extra vanilla of course, two kinds of chips.
  • A friend on Facebook accused me of storebought cookies (gasp! the horror!) because in a picture I posted, my cookies were too consistent and “pretty”. I shared the secrets of my kitchen aid mixer, parchment paper and steel spring loaded 1.5″ cookie baller. Yep, we are pros. But I digress.
  • Let’s look at my baking through the Clean As You Go lens:
    • I start with clean counters, of course. Mine is not a big kitchen, so clean counters ensure available work space.
    • I run a sink of hot soapy water.
    • I take out and line up all the ingredients:
      • butter was on the counter coming to room temperature;
      • brown sugar, white sugar, flour containers from one shelf in my baking cabinet;
      • vanilla, salt, soda and chocolate chips from the shelf below;
      • eggs from the fridge;
      • kitchen aid mixer, measuring scoops and spoons.
    • I am working towards a clear counter again by the time I am done.
    • I measure out then put away the sugars as they cream together with the butter.
    • I splash in the vanilla and put that away, too.
    • I add the eggs, tossing the shells in the garbage disposal and putting the carton away while the eggs beat into the mix.
    • I add the flour, salt and soda then chips, put those away, and immediately slide the measuring scoops and spoons into the sink to be washed.
    • The counter cleared of ingredients is the signal to me that all of the ingredients are in the dough.
    • Other than the inevitable scattered dusting of flour and sugars when I start to ball the dough, the counter is clear of stuff and ready for my cookie sheets
    • I am working towards a clear counter again by the time I am done.

WAIT, WHAT?

For the third time,
“I am working towards a clear counter again by the time I am done.”

“The counter clear of ingredients is the signal to me that all of the ingredients are in the dough.“

Yep, that is what CAYG can do for you. And, as I mentioned earlier, I’m not actually talking about cleaning or baking, or not just cleaning or baking. This is Life.

Another trick I’ve learned to make really good cookies is to move the cookie sheets around in my oven half way through their baking cycle. So I set a 6 minute timer, shift the cookie shets to different shelves, and then bake for 5 more minutes.

And I use those 5 and 6 minute blocks of time amid the baking cycles to finish balling up the cookie dough on another clean cookie sheet, load the mixing bowl and measuring cups in the dishwasher, wipe down the mixer and put it away and wipe off the counter so I have somewhere to put my cooling cookies when they come out of the oven. By the time the first pans come out to cool, the kitchen is back to clean.

Cleaning as you go, in cookies and in life, make It makes life flow so much more smoothly.

Where else can we use CAYG?

  • I use it when I travel, immediately repacking my dirty clothes into empty packing cubes so when it comes time to leave, I’m already packed.
  • How about when I put my tools back in my tool bag while at a client house? I don’t want to leave a mess at a ckient’s house, and I don’t want to forget anything behind.
  • Or this idea, one of my very early articles about my morning line-up?

Let’s step out of my kitchen and into my office for another example:

We can use the CAYG strategy in our email in-box, too. My email inbox is sorted with the most recent items first (of course). As I act on email messages and complete the messages or tasks associated with them, I move them to subfolders and out of my main in-box. Back to the goals listed above, translated from baking to productivity,

“I am working towards fewer email messages (mine is never at Zero, but it’s less!”) again by the time I am done.”


“No new emails in my inbox is the signal to me that the work is complete.”


And once this strategy is a practice, so much of this can be accomplished with clear focus during small blocks of time!

My challenge to you this week, then, is to look around at your physical spaces and also at your calendar / tasks / etc.!, and determine where else this strategy can be applied! Then pick an area and flex that CAYG muscle in that area until it becomes a habit! (and then, of course, move on to the next area!)

Distraction: The State of Being and The Thing That Distracts

February is National Time Management Month. My goal to dig deeper into Time Management strategies this month means I am also publishing all new content. Whew!

And that means that, even though I tend towards distractibility, I need to manage myself and my attention if I am going to continue to produce content and services efficiently in the time frame I intend for it.

Cue, today’s topic: Distraction. Reflecting on “Distraction”, I realize this is another instance of ‘Words Matter’. Distraction can be a state of being distracted, and also the thing that causes us to be distracted, that thing that prevents us from giving full attention to something else.

Distraction IRL (My own personal reflection today):

It is ironic to me that I was managing distractions as I wrote this article.

What I WANTED to focus on is writing the article. However, my attention was being pulled elsewhere. For example:

  • My morning had not gone as planned, not by a long shot.
  • My Monday morning to-do list was long (as always!) and ideas were popping like popcorn in my brain.
  • My first appointment for the day needed to be rescheduled as the fellow participant was feeling poorly.
  • My second appointment started late and therefore ended late as well.
  • A family member in another state was having a minor health issue RIGHT NOW that I hope stays minor and I was waiting for news.
  • My husband had a planned day off AND was sick, so worry for him is certainly a distraction.
  • My window was open as it is unseasonably pleasant here in Chicago this week (and I want fresh air to clear out the germs), and my neighborhood was bustling with activity.
  • And then, well, clients texting me and notifications on my computer screen and occasional phone calls, etc!

Oh.
My.
Goodness!

And I just wanted to finish this article, and do a good job on it, and then move on to the other 14 dozen things I need to do today and this week.

Ugh.

So, let’s pick this example of distraction apart, learn from it and use some tools to make it better! The question comes down to, How to manage distractions or at least get back on track more quickly when distractions happen?

  • First, we need to understand that distractions will occur. We will distracted sometimes! And that’s ok.
  • In addition to acknowledging that distractions occur, we need to actively plan for distractions.
  • And we need to get good about coming back to productivity from distraction.
    • To circumvent distraction at the root, it helps to know what is and is NOT important to us. Recently, I shared the idea of the Eisenhower Box in my newsletter and podcast to help us determine our high priority activities.
    • Relatedly, I have also recently discussed Knowing Our Focus Areas and sticking with them!
    • Routines and To-Do Lists
    • And obviously, when scheduling, we need to leave extra time to get things done on deadlines.
  • Look at your interactions with others, and ask: With what other people are you distractible?
    • For example, I am a verbal processor and I find that when I am with other verbal processors / extremely chatty people, I can easily get distracted.
    • And for a very long time, I believed distractions were just a part of parenting small children and to some extent, they are. But I don’t mind so much now, since what could be more important than focusing on our family? My family, my sons still win – meaning, I welcome distraction by them – even though they are grown, because they’re most important. And I can get back on track when the distraction has passed.
  • Look at other situations in your life and where you get distracted.
    • For example, we all may get distracted by external drama and the internal processing of it. Meaning, when things are going on in the world around me, even if I limit the external stimuli or reminders, my head and my heart still know and are still processing. This is good awareness to have if I find myself wandering off task.
  • In coaching terms, I have spent a lot of time working on self awareness around my own distraction this week! I thought perhaps I was distracted by visuals in my own home / office environment, as in emails, the little red circle on my phone screen, etc., but what is truly the root of that is the “notification” part of those visuals. The notification that someone might need me to respond quickly, or that I may need to do something to act on the notification. The perceived urgency and possible importance of the notification distracts me!
    • Wow. Mind blown by that one. The belief that I never have enough time to do what needs done and therefore the perceived need to multi-task to get it all done.
  • Understand your Learning Styles and Processing Modality.
    • The 4 most common Learning / Processing styles are auditory (hearing), verbal (speaking), visual (seeing), and kinesthetic (doing).
    • I am easily distracted by noise. AND I can use noise, like white noise or my calm app for the sound of ocean waves or forest rain to help me get back on track.
    • I am distracted visually by visual clutter or unexpected movement, AND I can use a calm visual or a mandala to help me refocus after being distracted.
    • So, what distracts you? And what can bring you back from distraction?
  • Knowing our Learning Styles can help us strategize reminders to bring us back from distraction. For example, I am more likely to respond to an auditory reminder. So I use timers and alarms ALL THE TIME to keep me on track. I use timers to remind me to do something (so actively distracting me from what is in front of me, on purpose!) but also as an opportunity to check in and make sure I haven’t gotten too far off track, and to recommit if I have!
  • What times of day are you more distractible? Personally, I am aware that I get fatigued late afternoon and again in the late evening, therefore my focus wanders and my productivity is more susceptible to being derailed by distractions. I can choose to group and complete several small and simple tasks during those times, or take extra breaks and head to bed as appropriate!

Like so many things in terms of Better Time Management, the challenge and even the solutions to the challenges all start with awareness. We need to be aware of distractions, so please ask yourself some of the questions I just posed! But also be aware of just how many tools and strategies there are to bring us back from distraction to focus and productivity!

Better Communications to Maximize Moments

Communications: Scripted and Unscripted

“I propose: Getting clear on your own communications and expectations can save you time and lessen aggravation! Less follow-up, less drama, fewer mistakes!”

February is Time Management Month and I promised via my newsletter we would dig a little deeper into matters of Time Management. This week I want to talk about keeping our communications on track to maximize our time management.

I am a podcaster now. (I love saying that!) Last week, I taught a 4 hour time management class for a training program at a local community college, and one of the participants actually asked how to write for and start a podcast! So I shared a few ideas.

And here is the thing – and perhaps you have noticed, if you are a regular listener – I write my notes for every episode.

Mostly.

I want to make sure I cover what I want to cover, and I don’t really trust myself to remember it all in the moment, or under pressure of recording (not that there is much pressure). But I want to remember, so I write most of my script.

Equally important, though, are the unscripted moments. The off-the-cuff moments.

For example, in addition to being a certified professional organizer, I am also a professional musician. And I can perform hundreds of songs without music in front of me. But I prefer to see the music in front of me, just in case. Scripted, right? However, even though I have not written the song, I can put my own stamp on it in the performance, my personal interpretation. Unscripted.

Let me be clear. I am my own life-long coaching and organizing project! Organizing comes as easy as breathing to me, as do coaching topics, but I will forever be a work in progress. And Communications are ever evolving for me!

My actor son and I were discussing that so many plot lines for tv/movies/plays evolve around drama created by poor communications. We talked about Shakespeare to modern day, but it’s true. How much drama is created when we don’t communicate clearly, we jump to conclusions, we make assumptions, or things just don’t go as planned?

I propose: Getting clear on your own communications and expectations can save you time and lessen aggravation! Less follow-up, less drama, fewer mistakes!

I am suggesting a combination of Scripted and Unscripted communications strategies.

How do we script our communications? But also keep them unscripted enough to remain meaningful and personal?

Here’s an example of the combination of Scripted and Unscripted:

When I was in college in Ohio, I would call my parents in Michigan on Sunday nights. This was our arrangement. And since we did not yet have email or texting, that was the one certain time that we would communicate in a week. And I used to keep a note of things / events / achievements I wanted to tell them about. Of course we also would chat about anything and everything else, too, but I had a note so I didn’t forget. And of course, I have caught grief about this habit from my siblings over the years as being over-organized, but that is not news. And I digress.

Another example of the combination of scripted and unscripted (sort of):

I prefer in-person and face to face communications over talking on the telephone. So unless I’m just checking in with a family member, I usually have at least some reason to make a phone call and therefore a mental agenda (probably just a point or two) for the call. Because, to manage our time, we can also manage our conversations. We can manage ourselves and be as clear as possible about expectations and time limits AND still listen closely and let the conversation evolve naturally.

I will often manage a phone call, especially about professional matters like my business or school board work like I would run a meeting, with an appointed start time, an agreed-upon goal and length of call, and a summary and statement of next steps at the end.

That example of scripted and unscripted communications leads me to Boundaries and Best Practices, all of which we set for ourselves.

Another story from childhood regarding boundaries (which I am constantly working on) or etiquette:

Growing up, we had etiquette rules for using the family home phone. We weren’t supposed to make or receive calls after 9:30 at night because it was rude to bother others at bedtime. Our friends knew not to call after 9:30. Same thing for morning phone calls. No calls before 8 am or so. Which is funny, as these are my dad’s rules and he sometimes calls me now long before 8 am my time (he lives in a different time zone). And don’t worry, he won’t be offended that I brought this up, he doesn’t do technology and he certainly doesn’t listen to podcasts. More importantly, I still have those guidelines in my head so I don’t make or take calls and texts extra early or late at night.

What I can do, to script, is to model the behavior I prefer.

  • I will not send a text or make a call outside what might be deemed polite time.
  • I do not typically answer work related calls, texts or emails on a weekend.
  • In some relationships like a coaching relationship, I ask others for their preferred method of communications. Perhaps someone will some day ask me the same!
  • I at least initiate correspondence in my chosen method.

Let’s go back to college and Speech 101: In communications we have the sender, the message and language, the method of communication, the message and language received by the receiver and then feedback. WE need to keep all of those components in mind if we’re going to do a good job!

Here are ways that communication can go awry:

  • “You know what they say…” No, perhaps I do not. Please tell me, specifically.
  • “It goes without saying.” No, no it does not. Say it anyway. I am a good communicator, but I really need to be clear on what message you are sending, and I am not a mind reader.
  • “Well, you know…” No, No I don’t know. Please be more specific.
  • “What do you think they meant by that?” In the context of someone else’s statement. For me, I think they meant what they said, and if they didn’t, I’m not going to make things worse by guessing, extrapolating or theorizing about how or what someone else communicated.

Good communications save time when we are clear with what we are saying and what we are hearing. I heard a great question listening to a podcast today – If someone asks you a question and you’re unclear about what they are asking, ask them to “Please ask the question in a different way.” (The Mind Your Business Podcast with James Wedmore.) It takes into consideration jargon and semantics. And I often check in with people in conversation – “did I fully answer the question you were asking?“

What have we learned?

  • Get clear on your communications to save yourself time later!
  • Have a Script, at least a little, around managing your communications, but be flexible enough to embrace unscripted as well.
  • Establish your own communication boundaries and be ready to lead by example
  • Check in regularly with others regarding your own communications. And,
  • In addition, on your various communications channels, factor these check-ins to your routines, to ensure two way communication is happening.

Where can you improve communications this week with this new awareness?