Powerful Questions to Build Decision Making Muscles

Recently, a coaching client asked for Powerful Questions to ask herself, to increase her motivation to get rid of paper clutter.  Below are questions I ask my clients (and myself!) as we work, to clarify the paper decision-making process.  In my experience, we all keep too much paper – I am rarely called to help someone because they got rid of too much!  Therefore, these questions will nudge you to purge your papers.

In addition, we often tackle our paper management in little pieces of time, and not big blocks. So we need to get in the organizing and purging zone regularly, and that takes practice!  These questions help you build your decision-making muscles, so you can hit that organizing / purging zone more quickly.  Here’s another tip – the questions can be tweaked and used to review every type of clutter!!

  • Now is not the time to ask Why?  As in “Why on earth did I keep this?”  Not why, then, but “What am I going to do right now?”
  • What can I do today to help future Me out? (Purge, unsubscribe, etc.)  What can I digitize, or subscribe to online?
  • If you keep paper for “Just In Case”, ask these:
    • Will anyone ever ask me for this piece of paper / information?  (If no, toss it.)
    • Does this information exist elsewhere?  (If yes, likely can toss it.)
    • Do I need to be the keeper of this information?  (No.  It’s called the internet.)
    • Is this information still correct, or pertinent?
    • If I purge this paper, what’s the worst that can happen?  Can I accept that “worst”?
    • Are all these papers worth the mess?
  • If you feel that “I can’t purge my papers because they will somehow change my life”, ask these:
    • Does this paper represent a reasonable expectation of myself or someone else?
    • Does my happiness really hinge on me having this piece of paper?  (No.)
    • Does this paper hold the secret to life? How likely is it that I hold the secrets of the universe in a dusty box of papers from 10 years ago?
    • Wouldn’t a better change come from clearing the clutter?
  • If you know you “Don’t want it, but don’t know what to do with it”, ask these:
    • Do I need to recycle it or shred it?
    • Does someone else need it more?  (Pass it on!)
  • If you keep paper for Nostalgia / Sentimentality / Guilt, ask these:
    • Who am I keeping this for?  (I ask this question of parents who keep every school paper their child ever brought home.  Because they are keeping those papers for themselves.  In 20 years, the kids will NOT want old boxes of school papers.)
    • Charitable donations / solicitations:
      • Do I make decisions regarding charitable giving based on mail or phone calls I receive?  (Personally?  No. So I can let those go.)
      • Did I ask for this information, or did someone else decide I need it?  Do I agree?  (Use this to review the unsolicited greeting cards / address labels / stickers that non-profit organizations send us so that we feel obliged to send them money.)
    • If I’m keeping these old papers in respect for a loved one who passed away, would they really want me struggling under all this clutter?
  • If these papers reminds me you that you need to do something, ask these:
    • What action does this paper represent?  (Go ahead and act, or at least add the task to your to-do list, then let the paper go.)
    • What nugget of information on this paper do I really need to keep?  (For example, a business card represents contact info for a person.  Log the info into your address book, either paper or digital, and then toss the card.)

So, next time you are struggling with piles of paper, keep some of these in mind. Make little index cards or post-its of the questions that resonate with you most, and stick them up where you can see them!  Let them be your mantra as you review your papers and let some go!

My Morning Line-Up, In the Kitchen!

I have been adding new healthy components to my morning routine, and I want to share my process with you!  Then you can see how to re-work your routines when you consider new challenges and solutions.  lemon water

Here are a few truths I have discovered, perhaps you can learn from them:

  1. Stressing out about healthy habits defeats the purpose of healthy habits. I’m adding these habits for wellness.  How about you?  Stressed out about being less stressed?
  2. To feel good all day and defeat temptation, I need to start strong so that I can stay strong.  Do you agree, for yourself?  For example… last weekend, I had a slice of cold deep dish pizza for breakfast.  And it was GOOD!  However…. blowing off my routine made it easier to blow off good habits for the rest of the day.  Maybe it was because it was Saturday and routines are meant to be blown off once in a while, but I think the pizza was a delicious but unwise choice.
  3. Decision making slows me down in the morning. Maybe this is just me.  But now is the time to think things through, put the healthy habits in the right order, and make them routine.  So I can think about other things.

 Here are my challenges, and what I am doing about it:

  • I’m avoiding a few food ingredients that happen to be in most breakfast foods. So I need a healthy, substantial and easy solution that I don’t have to think about.
  • I’ve gotten very consistent about taking my vitamins daily, now I need to be consistent about taking them in the morning.

I work with a “morning line-up” when I get ready in the morning (go to the original blog article here). I line up what I need – face lotion, contacts, toothbrush and paste, etc. – on the bathroom counter, and put each item away after I use it.  The goal is a Ready Me and a clean counter.  Knowing the line-up works, I decided to try the same idea with my morning nutrition – lining up all the items I need to consume in the morning and throughout the day on the counter and putting the items away when I am done.  Here’s how:

  • Attach the new habits to a habit that already works.  I will never forget my coffee.  So, my kitchen line-up starts when I make my first cup of coffee, even if I don’t drink it right away!
  • Choose the location for the routine: The counter with the coffee maker is where the kitchen line-up will live.
  • Choose a few specific steps and put them in a efficient, time-saving order. I can start my first cup of coffee brewing; then standing at the same counter, pour the lemon water, mix up my vitamin shake, start my oatmeal, and fill my reusable water bottle and set it by the door and my briefcase.
  • Have a back-up plan.  I programmed my phone to remind me to take everything before 8:15 when we leave the house for school and work.
  • Some tasks can remain flexible.  I’ve been aiming for a banana-orange smoothie (3 servings of fruit) every day, but it makes a great afternoon snack, and doesn’t need to happen in the morning.
  • The goal is a Ready-and Fortified Me and a clean counter.

So, what’s it going to be?  Do you have health and wellness goals you need to cultivate?  Try the steps above and add healthy habits to your morning routine!

4 Things I Love and Despise About Working From Home

According to a productivity blog I follow, this week is the UK’s National Work From Home Week (ours is in October, I’ll have more to say then!)

The very things I love about working from home are also my biggest challenges.  If you work from home, like me, or are considering a change this year, understand there good and bad in the following points:

Flexibility in my schedule.

Working from home allows me to attend school events, day-time doctor appointments, re-arrange my schedule when my kids get sick, and other freedoms if needed.  Professionally, I can take clients or speaking engagements almost any day or evening.  I love doing 10 different things in a day.

But that means a choppy schedule, and perhaps completing work late at night or early in the morning in exchange for those day-time hours.  And, as flexible as I may be, my schedule is dictated by client and family needs, so there is a lot of juggling most days!  I secretly envy those who go to work at the same place for 9 hours, and can focus on just work there.

Don’t make excuses, as you make appointments.  Try this: “Thursday morning, no, I can’t do Thursday (or whatever).  Do you have another suggestion?” Period.  People don’t need to know why you are busy Thursday afternoon, whether with a client, appointment or pre-school program.

Working from Home is a misnomer.

I may not work in a traditional downtown office anymore, but I also don’t always work from home.  This week, I may work in other peoples’ homes and offices more than my own.  And many other “Work from Home” professionals do the same, completing their work in other people’s homes, offices, in the car, at Starbucks. The rough draft of this was written in my car, sitting in the garage, because that is where inspiration struck.

Working from Home needs a new name, one that reflects the myriad of professions and awesome work that we do in new and independent ways and places.  Since I use tech in my work, I often say I work Virtually, but I often have to explain that. Any suggestions? 

Some people will just never understand.

For 12 years, I’ve Worked From Home, and in that time, my choice of workplace has become commonplace.  But some people will just never understand what it means to work from home.  I’m not in my jammies, watching TV – like ever!, and I can’t chat for hours. I may be at home, but I am still accountable to my business.

Just as we practice our 30 second elevator speech, practice the explanation of how you spend your day. Don’t fumble.  Assert.  And then get over it and move on, because they may never understand.  And that’s ok. 

Quiet and Alone.  Noisy and Lively.  You Choose.

I love my quiet empty home.  I am easily distracted by other peoples’ noise and conversations, so working from home is ideal for me.  And yet, too much quiet can also kill my focus.  Pandora and my local library are lifesavers some days.

I love when my family comes home, but then I miss my focus.  I wake up early.  I’ve made phone calls from my closet, and may write blogs in my car.

Working From Home gets lonely. I miss co-workers, birthday lunches and water-cooler chats. If you work from home, make sure to keep regular routines and get out in the world at least a couple times a day.  Keep in contact with your co-workers, or join networking or professional groups. I guess that’s where that flexibility comes in, to make it work.  Know yourself, determine if Quiet and Alone work today, or Noisy and Lively.

We who work from Home are productive, flexible, awesome, and still figuring it out some days, just like everyone else. Celebrate the benefits of Working from Home the next time you face the challenges of the same!

National Clean Off Your Desk Day and The 80/20 Rule

Now The Real Work Begins!  Now it’s time to get down to business, and what better way than with National Clean off Your pile of mailDesk Day, the second Monday of January!  Think about it – Cleaning Off Your Desk makes room for motivation, clarity and focus.  What are your Goals for this year:  Clear the clutter; get a handle on your money and finances; read more; stress less; do / get a better job?  It all starts with cleaning your desk!

Let me (re)-introduce you to the Pareto Principle, a.k.a. the 80/20 Rule.  The Pareto Principle says 80% of what you need is in 20% of what you have. Say it a couple times out loud until it sinks in.  The 80/20 rule applied to Paper management says we need about 20% of our papers, and we can probably get rid of the rest.  As an example, a client returning from a trip mentioned collecting 2 inches of mail from her mail box, and keeping… 4 items.  That’s it.

Let’s clear that cluttered 80%, so we can work on the 20% we need to act on and keep.

Here’s What To Do:

Grab a recycling bin and shredder, a letter opener, and pen and paper.

Grab the first pile of papers on your desk, and get started. With the most recent pile of mail, open it all.  Yes, really, Standing at your work space (standing is better), open it all.

  • Recycle immediately the ads.
  • Start piles for Common Categories, like these:
    • Bills to pay
    • Action Items (notes to send, reminders of phone calls to make, forms to complete and submit, etc)
    • Items to Read Later: magazines, articles
    • Errands to Run (coupons, receipts for returns, etc)
    • Papers To File
    • Tax Related Papers 2 years ago
    • Receipts
  • Recycle all the catalogs, but first tear off the back page off and set them aside.
  • Open every envelope, and toss / recycle / shred anything you don’t need for action or filing.  Recycle outside envelopes and inside inserts for your bills, etc.,
  • Set the bills-to-pay in their own pile, and the action items (same pile for me)
  • Grab a magazine holder and start a reading pile for your magazines and articles you plan to read later

Make some magic, and STOP MORE MAIL FROM COMING!

  • Low Tech: Call the 800 #s on the back page of the catalogs, and request to be removed from their mailing list.
  • Go To http://www.catalogchoice.org/, create an account and “Unsubscribe” from catalogs
  • Using your catalogchoice.org account, Get the Mail Stop app for your smart phone and get rid of unwanted mail in your mail box, too
  • Contact and create an account with the Direct Marketing Association,  http://www.dmachoice.org/, to get off of mailing lists and stop unsolicited mail
  • Another option is the Paper Karma app for your smart phone, to unsubscribe from mailing lists.
  • Unsubscribe from Magazines you no longer need or want, and digitize your subscriptions, so they come via email or on your IPad or Tablet.
  • Make a regular appointment to get to your reading pile (mine is early on Saturday morning for an hour or 2)

I’ve blogged extensively on setting up the actual Paper Management structure, the files and things, so please check out those, too, as you proceed to the next step:  http://colleencpo.wordpress.com/?s=paper+management

Here are related blogs, too, from past National Clean Off Your Desk Days:

You Can DO This!  Now get to work!

Bonus Cherry-On-Top Strategic Planning Wear-your-PJs Week

I love this week between Christmas and New Years.  The Bonus Week, Cherry-On-Top Week, Strategic Planning Week, Stay-in-your-PJs-all-week Week.  A lot of offices are closed this week, but whether you are off or not, I hope you still spend some concentrated focus time, looking back and around and ahead at the days to come.  Spend a little time planning this week, and reap the benefits all year long.

(Click here for Dave Crenshaw’s ideas on what he calls HeadStart Week).

Look back.  If you don’t already have a Done List for this current year,  make one now.  Skim your calendar, maybe review your email subject lines.  If you are a social media person, look through your own posts.  My family had a really good year.  Major life events, like Sacraments and Graduations and Awards.  Between the 5 of us, we traveled to over 20 states this year.  We’re healthy and happy and stronger than we were 12 months ago.  My business had a great year, the biggest one so far.  We appreciated our friends and family, made a few new ones and sadly lost a few this year, too.   I have touted my professional Done List in a blog last February, but it’s nice to have a personal Done List, too.

Look Around.  Appreciate what you have and where you are right now.

Now Look Ahead.  It is easier to see where you are going once you know where you have been.  Consider all the different facets of you – personally, professionally, spiritually, physically, emotionally.  I am on the fence about New Years Resolutions, per se, but I do know that now that the holiday rush has slowed, there are some areas of my life I would like to work on – like health and nutrition, and professional development – two areas that get neglected in December!

So what will you do with your extra special extra week?  What will you do this week, that you can look back at 12 months from now?  Get to it!

The Gift Of “Completion”

The Gift Of “Completion”.  Done.  Good enough.  Followed-through. Tied up the loose ends.

christmas-present-lg

Give yourself and others the gift of “Completion” this week.  The gift of “Done”.

We all know what we are supposed to do, but we don’t always do it.  Go ahead and do it this week.

A client and her spouse challenged each other to complete the homework I assigned a month ago, before taking on more projects.  Completion.  Done.

“Completed” is powerful.  “Done” feels great.

I worked in a client’s home recently, and we discussed “Done” in terms of the items in her dining room awaiting delivery to other destinations (like donated books and a table destined for a co-worker’s art room).  She planned to have her teenagers drop off the items that day, to complete those final steps to clearing out their home space.

I ordered and picked up 20 more photo Christmas cards yesterday, went home, assembled them and sent them out.  Done. I balanced my business check book, updated my bookkeeping and paid my bills today instead of next week, to financially finish (almost) 2014.  I encouraged (nagged) my sons to finish wrapping their gifts so we could be done with the gift wrap.  I dropped off bags of donations, just to get them out of my house.  I went to my annual physical today. Done, done, done.   Whew.

Some days it seems that the last few steps of a project are the hardest to get motivated to complete (and therefore never seem to get done).  But please, push through those last steps, and then revel in Completion and Done.

“Completion” helps us breathe deeply, un-clutter our brain, feel lighter, look up and around, and think about something new for a change.

2014 is quickly wrapping up, and 2015 is almost here!  In what areas can you tie up the loose ends this week and next? Work? Personal?  Correspondence?  Small home projects?  What requires Follow-through?   Take time to wrap up those last steps and complete your projects!

Merry Christmas and Happy New Year!

12 Answers to “Why Do I Have To Make My Bed?”

(Love this!  Originally posted in 2014, when my sons were 10, 14 and 16!)

Klimczak household, 7:30 am in a recent Thursday morning,Single_Bed.svg.med

“Why do I have to make my bed?”, the 10 year-old grumbles. “It’s just going to get all swirled up again tonight.”

He’s right, of course.  In my head, I say “I know, honey. I understand your frustration. I often rail inwardly at the seeming futility of housework – why do I need to clean the kitchen when we’re just going to mess it up again at dinner time?”

But this is not what I say out loud, of course. What I do say out loud is “because its time to make your bed. It’s what we do every morning. Then you need to put your dirties in the hamper so I can start a load of laundry”.

He sighs.  I sigh. He is right, but so am I.

As a parent, I need to encourage and cultivate habits of self reliance and responsibility with my kids.  On other mornings we have talked about why we clean our rooms and make our beds every day.

  • Because it shows we have pride in our selves.
  • Because it shows we care about our stuff.
  • Because it’s nice to slide into smooth, crisp sheets at the end of the day.
  • Because we never know who may stop by, and you don’t want to look like a slob.
  • Because it’s what we do.
  • Because it’s the right thing to do.
  • Because it will give me one less things to nag you about later.
  • Because I said so.

As a professional organizer, I tell him to make his bed because:

  • It’s important it is to create good habits and routines.
  • We all have chores to do every day.  Some chores are for survival, some for maintenance and some for progress. And if we do the maintenance tasks regularly, the other ones are easier.
  • Studies show how making your bed every morning helps you be more productive for the rest of the day.
  • Productivity comes more easily to those people who can find motivation inside themselves instead of outside

But come on, let’s face it. He’s 10, and that’s a little heavy for 7:30 am on a Thursday.

So the parent comes back, checks on progress, helps the 10 year-old finish the job he started, makes the bed-making a game with lots of pillow tossing and giggles, and models the right behavior.

Only you and I know that we do these things not necessarily because we want to, but because we need cultivate good habits and self motivation, in ourselves and in our children.

Because some day when he and I are both older, I won’t be there to nag him every day.

Because even these little things matter.

So, friend, go make your bed.

Refresh and Restart For September

Recently, a friend – a fellow mom and business owner – wished me a Happy New Year, and that is really how I feel about September.  The schedule change, the life transitions, the brisk weather – I always feel renewed!  Use this time of renewal to clear mental and real clutter, and get a better handle on your time management, just like our students do!  Here’s how:


Re-Commit to Good Routines.

I love summer, but all facets of my life, personal and professional, benefit from Back-To-School consistency with waking and bed-times, meal times and nutrition, and more structured workdays.  Use this new season as an opportunity to return to routines that work, or tweak your routines and make them work even better!


Go to bed.  No, seriously.  Go to bed.

This is an uphill battle for me most days.  As a parent, I daily try to convince my teenagers to listen to their tired bodies and go to bed, instead of staying up late just because they can.  And personally, I wish I could say I get enough sleep, but sometimes I don’t. Most nights, I’m in bed at a reasonable hour, but some really great books have kept me up lately!  This week, now a little colder and darker outside, I will listen to my own tired body, close the book or IPad, and hit the pillow earlier.

We think better, work better, feel better and act nicer when we are well rested. Go to bed.

Remember the care and consideration you spent on that First Day outfit? 

September is a great time to take a look at your wardrobe, and make a few changes!  Cooler temperatures and Autumn colors have us shuffling through our closets in search of something to wear.  Take time to clean summer clothes, review and purge accordingly, and put them away into seasonal storage on a high shelf or in underbed storage. Shop in your closet for surprises (those great scarves I bought last Spring), and favorites. Refresh your wardrobe without leaving the house or spending a cent.

Re-new friendships and strengthen relationships!

I always loved going back to school because it meant I got to see my school friends more regularly.  We can learn from this as adults, too!  It is always a good time to reach out to a friend.  Whenever you find yourself wondering about someone and how they are, reach out!  And I mean via facebook, email, texting or a greeting card, in addition to the obvious “call them”!  Wouldn’t it be nice to know someone is thinking of you?  Your loved ones feel the same way.  Connect!

Out with the old, in with the new.

Out with the old:  It’s also always a good time to clear clutter!  This week I dropped off a couple of bags of donations, arranged donation of some old cell phones and cords, and sold used items on-line.  I cleaned out, cleaned up and made some space.

In with the new:  I love back-to-school for new gear and gadgets, but I don’t really need anything right now.  I did spend my morning clearing memory, installing updates and cleaning up my tech.  That’s all new!  And it feels great!

Learn something new.

Keeping up with your kids on a new technological gadget?  A language? A musical instrument? A cool new app, or a new way of doing something?   You-tube, google or your local library are all great places to imagine and explore new skills!  In addition, I already have a lot of new information right in front of me – I am working through my professional reading pile:  here’s irony, I have two time management books next on my pile, guess I need to find some time to read those!

With the new season comes meetings and events and an influx of new ideas to process and act upon.  It’s energizing!  Learn something new all the time.

How will you choose to embrace the new season this week?  Let’s Go!

Work Now, Play Later.

Work Now, Play Later.

Most of you know that we should Work Now and Play Later.  Some of you may even do it on a regular basis, or as a matter of routine.

But it still bears repeating.  Work now, play later.

Whatever your work is.  Professional work, homework, working out. Volunteering, parenting.  Housework, yard work or any other phrase that ends in the word “work”.  Maybe all of the above.

Work Now, Play Later. 

Work now because sometimes life gets in the way.  Sometimes WE get in the way.  And sometimes something really great comes along unexpectedly.

Work now and play later because sometimes life gets in the way. 

 

  • Emergencies or accidents happen.
  • Technology fails us.
  • The power goes out. The wi-fi goes with it.
  • The hospital calls.
  • The car breaks down.
  • The alarm doesn’t go off.
  • A loved one needs you right now.

 

Work now, because sometimes WE get in our own way.

  • We’re tired or hungry or unmotivated, and waiting until later just means we’ll be more tired and hungry and less motivated.
  • We forget the instructions to tonight’s assignment, and if we wait, it’s too late to ask a friend.
  • Someone is waiting for your part of a project, so they can start their part.
  • The job takes a lot longer than we expected or even scheduled for it.

 

Work now, because we just never know what great thing could come along.  Working now and playing later means we can:

  • Do a good job and still have a chance to relax later.
  • Say yes to the impromptu dinner invitation, or concert tickets or spontaneous weekend away.
  • Play longer later.  Or take a nap.  Or read a book.  Or go out with friends.  You name it.  Work Now, Play Later.

 

Working now and getting things done means there will be more time to do fun things later. 

Do Future-You a Favor, and Leave a Recipe!

I was at a professional event, and an IT guy mentioned leaving himself a recipe.  After a moment, I realized he was not referring to food, but to a note-to-self, a recipe, a map for his future self to follow to complete a recurring task.  I chuckled at the reference, but I use and absolutely recommend the practice of leaving recipes!

Recipes are great tools for those often-but-not-too-often tasks, the ones that are regularly scheduled but with large gaps of time between, like quarterly or semi-annually.  We do these tasks often enough to remember part of the process, but not often enough to make them a habit.

Let me give you a couple of examples, of the awkwardly scheduled tasks and the Recipe Solution:

  • Once a month, I post my upcoming presentations to Facebook and also to the NAPO-Chicago website.  I wish I could say that I quickly and confidently complete these tasks from habit or memory, but I can’t say that.  Every month, I have a moment of panic, trying to remember if I’m supposed to post to my personal FB page first, and then share to my Professional page?  Or is it the other way around….. and when I send the info to NAPO, did the contact person say PDF not Word?  Hmmm… Or Word not PDF….  Then the panic passes and I look at my note on my IPhone that tells me Professional then personal, and Word not PDF.   Whew.  Once I check my notes, my recipe, the process takes all of 15 minutes.  Done. 
  • I helped with an annual event last week for our school district.  Wisely, we recapped just hours after the event, writing up notes of successes and challenges, while all the details were still fresh in our minds.  We’ll add those wrap-up notes to all the other notes for the event.  Next May or June when we start working on next year’s event, the process will go that much more smoothly. 
  • Approximately 5 times a year, I have the opportunity to teach a class at Moraine Valley Community College.  I love teaching at MVCC, I always meet the nicest people.   And my contact person is very kind.  But she has to be getting tired of me, since for the first 4 classes, I missed some detail of the grading process and held up my students’ grades.  Each time, I have added details to my Recipe, like my log-in info and the correct screen to enter attendance, etc.  I really hope I’ve got it right this time, I’ll find out when I teach my next class in September!
  • Even my father-in-law’s habit of writing the oil filter size and oil weight for each car he has owned on the cabinet door in the garage is an example of a Recipe.  When it comes time to change his oil, he is reminded of what he needs.

Save yourself the scrambling, the head scratching, the moment of panic. Do Future You a favor, take some notes for those awkwardly spaced recurring tasks and leave yourself a Recipe!  Future You will thank today’s You!