- a new printer and toner, a lamp and pens
- advertising in the form of a charitable donation / sponsorship
- gas
- day-care expenses
- lunch at Panera
- annual dues for my professional organization
- UPS for shipping, on behalf of a client
Category: Time Management
Productivity Challenge: My Desk is a Dumping Ground!
Last week, I asked professionals to share their Organizing Challenges. The first response was:
“My desk! Working from home, I’m so busy keeping the rest of the house organized, everything gets dumped on my desk! (thanks MG!)”
Has this happened to you? You’re ready to get down to business, but your motivation and energy drain away as you face a desk cluttered with
- School papers
- Shoes / socks / clothing / dry cleaning
- Legos (maybe that’s just me)
- Receipts
- Other people’s keys, wallet, phone
- Office supplies or craft supplies
- the list could go on and on …
- When you sit down to work, spend the first 10 minutes of activity putting the dumped stuff AWAY, and the last 10 minutes putting your own stuff AWAY. Most of us work better in uncluttered space, so that is a great place to start! If you can do this every day, the piles will be progressively smaller, and you won’t need 10 minutes anymore! Dedicate that small block of time at the start and the finish – seriously, set a timer if that helps!
- Make sure important things have a home. For example, everyone needs a special place to put their cell phone, keys and wallet. Establish a home for these important items NOT on your desk top. Near it, perhaps, but not on it!
- Carve out “My Space” and “Public Space”, if you can. For example, I recently rearranged my work space, and added shelves. I’ve moved the items that other people need to the shelves next to my work space instead of on the shelf over my work space. In theory, this will cut down on interruptions and also encourage others to put things away!
- Establish containers for regular offenders, to direct stuff to other places: An In-box for papers coming in; trash / recycling / shredding bins close at hand for papers going out; an errand bag for mail to mail or library books to return, items to drop off to other people, items to be returned to the store, etc.
- Act on your action items: In a client’s home office last week, most of the desk top was occupied by items that required action or an errand. For goodness sake, ACT on your action items! Invest an hour or two to take the actions or run the errands that will clear away those piles, then revel in the uncluttered space.
- Do you drop the stuff, or do other people? If other people are the problem, set the example: Respect your own boundaries! Clean off your desk and your own clutter, so the offending items are very noticeable when someone else drops them on your work space!
Keep you work space as sacred space! Give it the respect it deserves, and expect others to do the same!
Back To School: Mornings! Keep It Simple, Sweetie!
However, my Not-At-All-Routine morning today highlights the point I want to make with my this week’s article, and that is to “Keep Your Mornings as Simple As Possible!”
Here’s how:
First Things First, Focus on Survival.
Food, clothing, shelter, safety. Make sure all of these are taking care of, before moving on to anything else. Feed your self and your people. Get clean, get clothed and get ready for school. Our days are starting even earlier this school year, so Focus is essential. I am still waiting to see how the middle school schedule pans out, but I believe my youngest will be starting by 7:30 am at least 2 days a week. So, to help me focus, my goal is to avoid computer / facebook / email before everyone’s out of the house. 5:30 – 7:30 am will be about getting everyone up, off to school or work, and home maintenance. After that, I can look at other things.
Limit Options. Decision making slows us down.
My teenagers and I had a conversation over the weekend that went something like this:
Me: “You have to eat breakfast before school this year. I know you don’t always manage a healthy lunch, so you’ve got to ace breakfast. What will you eat every day?”
Them: to paraphrase….”toaster waffles, we like toaster waffles. And costco pre-cooked bacon. We like that, too.”
Me: “So, if I keep toaster waffles and bacon on hand, you will eat breakfast in the morning?”
Them: “Yes.”
Cool. We have a deal.
I will not try to fill every possibility as I may have in the past – 5 kinds of cereal, a couple of flavors of granola bars, blah, blah, blah, and they still didn’t eat. Nope. Waffles and bacon. Done.
Limiting clothing options makes decision making easier, too. If you have indecisive or spontaneous little people, together (or not!) choose 7 outfits at the beginning of the week. Put the whole ensemble on a hanger or rolled up on the dresser. And pull from just those options for school days. Too many options kill decision making.
For example, a loved one mentioned how my favorite 2.5 year-old likes to pick out her own clothes these days. I remember that when my sons were young! And I cleared the drawers of everything I didn’t want them to wear, leaving them fewer but higher quality choices!
What does your Face look like?
There was a moment a few weeks ago, mid-tirade, when my brain stopped and said “I wonder what my face looks like right now?” Since I was raving at my kids, I’m sure I was red, scowling, possibly petulant… certainly not the person I want to be, or who I want my kids to see when they look at me.
When you are running around in the morning, what does your face look like? Take time for hugs and tickles, a few deep breaths, maybe some great music and kitchen dancing, you name it. Happy is contagious.
Leave Early.
Early is on time, and on time is late. We really just never know what will happen on the way to our destination, so it’s always best to leave a little extra time.
Parents, consider that when your child leaves you, they still have 5-10 minutes of getting into school / hanging up coats / unloading backpacks, etc. to contend with, before they’re ready to learn. Your child and teachers want you to err on the Early side of on-time, so everyone feels more in charge and less frazzled.
Trust me, Keep It Simple, Sweetie!
The Subtle Difference Between Efficient and Effective
I taught a Time Management Workshop last week. I asked the participants “Why do you think your company chose Time Management as your professional development topic for today?” A gentleman answered “So that my coworkers and I could be more efficient with our time”.
This was a very good answer. I responded, “‘Efficient’ is great, and I’m sure your company indeed wants you to be efficient, because of course, who wouldn’t?” But I went on to explain that “Effective” would be an even better way to manage our time.
Those two words, Efficient and Effective, sound very similar, and may even be used interchangeably in regular conversation, but I learned long ago in a senior management seminar that they have different meanings. I explained:
- “Efficient” is used to describe the least use of our resources. If we do a job efficiently, we will spend the least amount of time, money, resources, man power to get the desired result. That indeed may be what a company is looking for.
- “Effective”, my preferred choice, describes the BEST use of resources. We might spend a little more time, more effort or a little more money on something, but the outcomes will be much improved and we will deliver a better service or product. Spending a little more time helps ensure the job is done well, and won’t need repeating, which saves $$ and time in the long run.
To illustrate, I used the example of a Trip to Costco. For a small amount of money, I can purchase a ridiculously large bag each of rice and beans (like 25 or 50 lbs), and a couple of 12-packs of canned veggies. Spending just a little time, I can make enough rice, beans and veggies to eat every meal for weeks. Cheap, quick to purchase and assemble, and relatively nutritious.
Sure, I could eat this for weeks, but why would I want to? This efficient use of my time and money would be unappetizing and, after weeks, my health would probably suffer. We can see how efficient isn’t always best.
If, however, I spend a little more time and $$ in my planning, shopping and prep, I could still shop and eat efficiently, but I could also eat more effectively, enjoy my food and better health. By adding some variety to my shopping list and to my menu and spending a little more money, I could eat and live better, which makes that little extra outlay a more effective use of my resources.
We had a visitor last week from Germany, and we went shopping on Michigan Avenue for some gifts for her family. She was amazed at how pleasant and helpful the store employees were. She mentioned that she was used to efficient and competent customer service at home, but the helpful and chatty people made the shopping experience enjoyable. So, the associates we worked with managed to be efficient, but, more importantly, also effective and improved their customer outcomes by being friendly and helpful. And we probably spent more $$ at the stores because of this, which improves the company bottom line.
So, sometimes our work calls for us to be efficient, to work quickly and cheaply and get the job done. There is nothing wrong with Efficient. But for a little extra effort and resources, we could do our work well and improve our results or outcomes. We can be efficient and Effective, which would be even better. And Effective brings us closer to Excellence, which would be better yet.
What Are You Afraid Of?
A coaching client emailed me this question:
Good Morning, Coach Colleen!
Just touching base…
Not very successful in meeting last weeks’ goals.
Today I am asking myself –
What am I afraid of… if I was to let go of something?
I know what papers I want to toss or move – but I am holding on to something.
Hopefully we can move past this block.
My response (edited for confidentiality and content):
“Hmmmm….. what ARE you afraid of?”
We set goals because we want to achieve a certain outcome. We’re also aware there may be side effects from achieving those goals. The fear of those side effects weighs us down.
- This client has boxes of old papers to review and purge. She wants to wrap up the paper project before starting another. She has done great work in many ways, but reviewing and purging the papers in these these last few boxes feels scary, like she might let go of something important.
- I heard the story of a client secretly afraid of an empty in-box. It seemed that if the in-box was empty, she wouldn’t have any more excuses for not doing the other harder, more emotionally painful tasks she’s been putting off.
- A friend is worried that she’ll lose too much weight and then she’ll have to buy new clothes and it will be expensive. So she doesn’t even start.
- I alternate between wanting to be super-busy and then freaking out because I’m so busy and can’t do all the things I want to do.
We all have fears, it’s how we face them – what we do with them – that matters. If you ask yourself what you’re afraid of, your mind might not produce an answer. If you’re feeling blocked, you can instead ask yourself, “What’s the worst that can happen?”
As in, “I’m conflicted about a possible outcome. It could be good, and it could be scary. So what is the worst that can happen if I achieve this goal?”
Using the weight loss example, what’s the worst that can happen?
- We feel some discomfort with being hungry or sore from exercising, until our body adjusts (we can survive that, no biggie).
- We lose weight and then have to buy new clothes (not really so bad).
- We lose so much weight we look like one of those crazy skeleton people on the news (not really very likely, now is it?).
- We work out so much we look like those freaky body builders (also not too likely).
- There is the unlikely event that losing weight could cause other health issues, but the list of health benefits outweigh the fears.
In the case of this client, what’s the worst that can happen if she let go of the wrong papers?
- Someone may ask for the information (sometimes the answer is “No, I don’t have that paper anymore” and sometimes we have to go out and find the answer again. Neither is too scary).
- She may forget about it (if the paper represents something important, she will be reminded in other ways).
- Again, the benefits of completing this paper project, and freeing up space in her house and schedule exceed the fears.
This afternoon I found this quote while working at a different client’s house, took a picture and texted it to my client. I loved her response:
“Wow, doing 365 things a year could make a person become ruthless [her goal is to objectively and ruthlessly purge her papers]! And then nothing will scare them!”
So face those fears, and make those lists. I bet what you fear isn’t so scary after all!
Building Productivity with Time Blocks
- Blocking out time to get important work done ensures intention and attention to that important work.
- Transition times, like school days to summertime for me, provide an opportunity to reassess our time management practices.
- Summertime can make us lax when it comes to productivity, but that doesn’t have to be the case!
- We make appointments for other things, why not for specific tasks?
- Strategies that work in one area of our life often can be used to improve other areas, too, if we just pay attention.
Wait – What? I’m Supposed to Have Summer Organizing Projects?
It’s feeling like summer. My older sons are out until August, and the youngest is counting the hours until Friday noon.
I don’t know if this happens in every house (probably not), but when the kids get out of school and the weather turns warm, my thoughts turn to…. Projects! (I know, I may be crazy). Of course, my thoughts also turn to summer travels and relaxing with friends and family, but summer is a great time to make progress on projects.
Wait – What? I’m Supposed to Have Summer Organizing Projects?
Yes, you are. Why?
The days are longer. It’s warmer in the garage / attic / basement, if that’s where the projects are. Our energy is higher. There may be extra people (read kids) around to help. So here is how:
- Grab a clipboard. Yes, a clipboard. Seriously – don’t you feel more confident and in charge when you carry a clipboard? Julie McCoy, Cruise Director always knew what was going on, right? (I just totally dated myself, but so be it). Grab the clipboard with some paper and pen.
- Walk around every room of your house with your clipboard, and then outside, too.
- Look at every room as though it’s the first time. Walk with someone, and explain the space to them. Saying things out loud can help us process our ideas. Jot down thoughts.
- First, appreciate the positive aspects. (“I really love that couch. I love the way the light fills this space. I still love this paint color, etc.”)
- Now consider what you might like to change about the space. Be realistic, but dream big. Making changes can breathe new life into our spaces. I love my great room, but rearranging the furniture the other day made me love it even more.
- Now consider what organizing projects could help your spaces:
- De-clutter? Always a good step.
- De-furnish? I walk into so many rooms that have way too much furniture.
- A good cleaning? A very simple solution.
- Invest in an organizing solution? Perhaps your space could use new book shelves, a better closet system, or under-bed storage for off season clothes or bedding?
- Be specific. Don’t just write “organize bedroom” on your list. Try – “clean out dresser drawers”, “purge old shoes”, “clean out under bed”, “hang new art work”, etc.
- When you’re done, you may have a lengthy list. Don’t get overwhelmed, you only need to tackle a few!
- Looking at your list, determine what projects your family can complete over the next few months. Why?
- Decision makers. I live with 4 other people. If I want to make an organizational change, I ask opinions from the other people who live here, out of respect. This is easier in the summer, when my family is home more. Kids may be home from college, and spouses may have a free day here and there.
- Extra hands. For example, we have A LOT of books in our house – the bookshelves have gotten full. This past weekend, each son went through his bookshelves. Three bags of books are ready to donate to our local library, plus three bags of garbage left, too!
- Pick just one room to start, and just one project. For example, “Family Room: Organize DVD collection”.
- Now list the steps, and who can help. The steps may include
- “collect cases and loose DVDs, put them together” (20 minutes, son #3),
- “alphabetize the DVDs” (5 minutes, son #3), and
- “review and purge unneeded DVDs for sale or donation” (20 minutes, everyone).
- I find projects are more manageable, for me and my sons, when broken into smaller pieces.
So, what’s it going to be this summer? Getting that garage ready for next winter? Finally clearing out the attic, to get ready for selling the house next year? Maybe just tidying up all the closets? Tackle those projects! Walk around, write them down, break them up, and share the load! Then hit the beach or the trail! Enjoy!
7 Solutions to Get My (and Your?) Morning Back on Track
Solution #2: Another set of keys.
A family member has misplaced his keys. This one little foible has complicated things, by necessitating other family members having to come home to let the lost-key family member in the house, plan around them, etc. We used to have a back-up key, but a winter garage break-in caused us to change our ways. And Yes, I know, the real answer is for lost-key son to find his keys. But today’s solution is to suck it up and get another set of keys made.
Solution #3. Stock the Mom-Envelope.
The Mom-Envelope, with $40-ish dollars in small bills, is sadly empty. A trip to the bank will solve the emptiness, and the Mom-envelope will be able to again solve morning scrambles for a few $$ here and there.
Solution #4: A Full Tank of Gas.
Luckily, I gassed up the other day. But as I did, I recognized how having a full tank of gas eliminates a lot of worry (or conversely, worrying about running out causes a lot of stress.)
Solution #5: Fully charged technology.
The strategies are having multiple chargers and just one place to charge stuff (the kitchen counter). Mysteriously, last night we discovered some of the chargers have wandered off, so a goal for today is to round them all up and keep them where they belong. I have also started carrying an extra charger in my car. A recent quote from the Minimalists reads “If your phone is constantly ‘about to die,’ then maybe it’s not the phone that has a problem.” (click here for the full article)
Solution #6: Communications.
My youngest is a rock star when it comes to reviewing the plan for his day. Before going to sleep, and again in the morning, he reviews out loud what’s in store for his next 24 hours or so. “Ok, Before-Care, then Band and Boy Scouts, right? And I already packed my lunch.” This helps us both to plan ahead and remember the details.
Solution #7: A Clean kitchen counter.
A quick way to de-rail movement in my morning is a messy kitchen. Can’t make my coffee, eat breakfast, make smoothie, work on breakfast for the little guy, etc. We left early and in a hurry, but that is the first thing on my list after I publish this!
Organizational Truth #42: When we want to break our habits, that’s when we need them the most.
Organizational Truth # 42: When we want to blow off our good habits the most, that’s when we need them the most. Routines and good habits help us restore order to our disorder; bring focus to our scattered brains; and prime the productivity pump when our motivation has run dry.
I was reminded of this Organizational Truth last night. We had a truly great weekend; participated (ok, walked) in a local 5K for a really great non-profit organization; visited with guests and friends at our house and at a party; had a fabulous evening downtown with dinner, great friends and a concert of one of our favorite bands; and sang at Palm Sunday Mass.
Come Sunday night, I was very tired. I’d earned a Sunday evening of laying around, and I could easily justify abandoning my usual Sunday night prep-for-the-week hour. But I also deserve an organized, productive and less-stressed week. So, even though I really wanted to blow off my routines, I knew they’d serve me well and that I needed them more than ever. I took a breath, and got to work. I:
- Cleaned up from dinner and started the dishwasher. Again.
- Had the 10-year old pack his lunch for today, unpack his bag from camping (oh, add that to the list of fun), and get his backpack ready for school.
- Started laundry. Again.
- Tidied / swept the bedrooms, collecting random laundry items and stuff, and emptying trash as I went; and then the family spaces as well.
- Wiped down the bathroom surfaces and floor, and emptied trash.
- Checked my email accounts, and ruthlessly deleted anything that I didn’t need.
- Checked my Evernote To-Do list, and deleted or moved to Monday everything from the weekend.
- And THEN, I curled up with my new book. (Insert contented sigh…)
Truth be told, this isn’t the blog I had planned to write today. But when I woke up this morning to a tidied house, the kids mostly ready for school and a clear vision of what I needed to do this week, I appreciated the great value in my Sunday night maintenance hour that prepared us for our week.
HOW, you say? HOW to maintain your habits when your Get-Up- and-Go got up and went?
- Set a timer to keep you moving. Use your smart phone or a kitchen timer, set it for your allotted time, race the clock to get your routines / habits done, then go do something fun when the timer sounds. I use timers all the time, for myself and with my clients.
- Set a timer because then you know you get to stop soon. This can help us get and stay motivated, too!
- Crank some tunes. Seriously, it helps. Not so much when I’m writing a blog or coaching phone clients, but staying on task while plowing through emails, assembling marketing materials or working with clients? Oh yes, we need music!
- Enlist aid. Get help from the humans around you, or phone a friend to chat as you fold laundry or wash dishes (hands free, of course, so you don’t drop the phone in the sink), to make the mundane routines more enjoyable.
- Decision making slows us down and trips us up. Determine what YOUR Getting-Started / Making-Progress / First-10-Minutes-When-I-Sit-Down-At-Work Routine looks like. Write it down, pin it up, make it simple.
So establish routines and good habits, and then use them all the time, especially when you don’t want to! You’ll thank yourself later!
Our Brains Get Tired. Help Yours With Better Schedule Management!
My brain has been very busy lately (At a recent presentation, the speaker said we average 60,000 thoughts in a day!).
At home, we’re adding two sport team schedules to an already busy schedule, plus potential summer activities. Professionally, I have more clients now than I ever have before. These are wonderful challenges to face, but they’re a lot to juggle! So we’re reviewing and re-vamping our schedule management to accommodate. I recommend periodically reviewing your scheduling practices, at work or at home, to make sure your own process is working as well as possible.
Why? Because
- We’re all are busy people.
- Our brains gets tired sometimes, thinking all those thoughts.
- New tools come out all the time to help with scheduling, and to do tasks better with less hassle.
- We need to make sure that the important (family, school and work) commitments are accounted for before we add anything else to the schedule.
If you could benefit from a scheduling review, too, here’s what to do:
- Get buy in from all concerned parties (we’ll call them stakeholders). Why? We (children and parents, co-workers, teammates, etc.,) all need to be part of the process. Giving all the stakeholders a say in the schedule encourages ownership and responsibility, collaboration, creativity – getting lots of brains working on a challenge can be a great way to generate new and better ideas!
- Consider how stakeholders prefer to communicate. In our family and in my business, some people prefer phone calls and others prefer to text. Facebook is a chosen method for some people, and still others prefer email. If a client or family member reaches out to me via phone, I try to respond in kind, at least until I can convince them to text me instead (my own personal preference!).
- Have stakeholders commit to the new system and keeping their info up-to-date.
- If you have more than one schedule to manage, use technology. Why?
- Technology is portable and pervasive.
- We all can have access to the most current updates.
- Technology allows accessibility from many devices. For example, I can invite my teenagers to events via GoogleCalendar, and they can manage the invitations and their calendars from their IPods or tablets.
- J.T., try Doodle.com for scheduling those meetings with fellow professionals
- As with any new strategies, allow time to move along the learning curve. For example, I am learning Google Calendar so my family can use it, but I fumble around sometimes. Accept that you may have to run two systems – like paper and MS outlook, or MS Outlook and GoogleCalendar – at the same time for a while.
- Sometimes the best way to establish a schedule is still face-to-face. We just had a family meeting yesterday morning, to check in with upcoming travel, events and school projects. We used GoogleCalendar and brought our devices to the table, but we still need to actually speak.
So look at your own scheduling strategies, and try one of these if it’s time for a change!