National Organize Your Home Office Day: My High Tech Me Project

Did you know?  The second Tuesday in March is National Organize Your Home Office Day.

I’m entertained by the fact that, thanks to technology, I started this blog seated at my favorite satellite office, the Corner Bakery near my home.  Not to be confused with my favorite Conference Room, the Beverly Bakery, also near my home and where I take my breakfast meetings.  The real irony is that I’m avoiding baked goods, but I really love these places!  And now, I’m home in my actual office.

These “home office” musings remind me that my “Home Office”, or in my case, just my “Office”, is anywhere that I am at that moment, thanks to technology.  There is a dark side of tech, though:

I’ve been struggling with the myriad methods of communication available, and how to manage them all well.  For example, last summer, a friend asked “Did you get my message?”, so I went back to check my:

  • recent texts;recent voice mails on my mobile phone;
  • recent voice mails on our home phone;
  • FB messages on my personal page, and
  • FB messages on my business page;
  • professional email;
  • personal email;
  • at the time, cub scout pack email (as I was still Cubmaster and she is a scouting friend);
  • twitter; and
  • actual snail mail, and my really big white mail box because she lives down the street, and could have left something for me.

Ridiculous.  Not the message or the friend (she is lovely), but the number of places I had to check for communications.  Ugh.

Fast forward: I spent the first 7 weeks of 2017 working on what I called my High Tech Me project. My plan was to make the moving parts of my office experience work better together.  To organize my “office” and clear communication clutter, I organized my tech.  After assessing my needs, I (just to list a few steps):

  • streamlined my IPad and IPhone apps, and set up my laptop so all the devices communicate with each other;
  • set up my devices to update automatically overnight, and installed yet another external hard drive;
  • purchased a few more chargers and surge protectors for the places we all use them the most (and my chargers are pink as the only female in the house, to easily identify who swiped my stuff);
  • fully embraced Gmail for my personal email – it’s easy and has an app!, and I left behind our old email provider that doesn’t have an app and regularly froze up or kicked me out;
  • wi-fi enabled my new IPad (woot woot);
  • adjust my privacy and notification settings on all my social media and email accounts, to better manage my information;
  • explored Evernote, and now use it more fully to organize my thoughts and notes;
  • unsubscribed from dozens of retailers and email mailing lists; and
  • re-established a relationship with Siri on my apple devices, and while we still don’t always see eye to eye, we’re making progress (and Siri is now an Australian male voice and I refer to him as Nigel.  Whatever works.).

On this National Organize Your Office Day, remember these important points:

  • Technology is amazing and overwhelming, but it is just a tool.   It’s here to make our lives better, so set yours up to improve your life and not detract from it (and if you don’t know how, ask my web guru Claire and she will say – When in Doubt, Google it Out!)
  • BACK IT UP.  To the cloud, to a hard drive, to your lap top.  Back up your information. And get a case for your phone.  Yes, you,
  • Keep current on your device udpates, all the time.
  • De-Clutter or streamline what you can. Unsubscribe, send all your emails to one address, get rid of your home phone (we’re working on this one!), mirror your devices so you only have to remember one set-up, etc.
  • Make maintenance a habit.  I have actually added a line item to my daily routine to remind me to check different communication methods until it becomes a habit.

 

“If I Don’t Write It Down, It Doesn’t Exist”

“If I don’t write it down, it doesn’t exist.”

After a conversation with a friend last week, “If I don’t write it down, it doesn’t exist.” was already the working title of this week’s article. Then, yesterday, a friend texted, and I quote, “seriously, If I don’t write it down, it’s gone!”

Maybe this statement resonates with you, too?

To be honest, I hesitated to write this article, worried that you might harshly judge your professional organizer who has to write things down to remember them.  But then I realized that to help us all get more organized, I needed to share the solution I have found to a common challenge!

“If I don’t write it down, it doesn’t exist.”

Our brains are always working.  My brain has a lot to do, and a lot of tasks to juggle.  Often my brain will supply a thought, idea or an answer to a question that I am not, at that moment, ready to process.

This happens all the time.  While I’m:

  • driving;
  • trying to fall asleep;
  • in the shower;
  • in Mass;
  • sitting at a soccer game;
  • working with a client, etc.
You get the picture.  Personal thoughts come while I’m working, and client/business thoughts come in the midst of personal time.  I want to capture those ideas for later, and then get back to what I was doing.
Appreciate your brain, and all it does for you.  And give it a little help.
Clear your Mental Clutter by getting those swirling thoughts out of your brain.
  1. Create the Habit of Writing Stuff Down (you can try voice recordings, too, if you prefer);
  2. Create the Habit of turning your notes in Actions;
  3. Act on the Ideas.  And then
  4. Give your brain another challenge to work on.
  • Write Stuff Down, as it comes.
    • Capture the idea.
    • I have a large Post-It pad in the car (orange), and a similar one next to me right now (pink).   The different colors help me to put them back in their proper homes, should they wander.
    • I also have a dry erase marker in the bathroom, for jotting notes down on the mirror; and
    • I even have a waterproof note pad and pencil in the shower (www.myaquanotes.com)  
    • What I use most to collect my thoughts is Evernote on my laptop, IPhone and IPad.
  • Make A Habit of Collecting / Compiling
    • Regularly (daily?), compile the little notes into an Action list.
    • Once a day, I collect all the little notes and put them into my master lists on Evernote.  Tasks, blog ideas, personal and professional development ideas, grocery lists, etc..
    • This keeps them from piling up or getting lost, and reminds me of the urgent issues I need to address.
  • Turn Your Ideas Into Actions.
    • Make your notes and ideas actionable, so you don’t just have a jumbled pile of papers in front of you to compete with the jumbled ideas in your brain.
    • My large orange Post-It note from a car trip yesterday (I jotted it all down while parked in a parking lot, very safe I promise) included:
      • Explore Bullet Journaling idea for workshop;
      • Send A theatre ticket info;
      • Send D Cub Scout info;
      • Send T the recipes;
      • Return client calls on Tuesday; and
      • remember to carry promotional materials to all your presentations.
    • So, last night, I made sure to add these ideas to my Project List and Daily Task Lists, and
      recycled the note.
  • Ask for reminders in the form that works for you.
    • If you prefer auditory reminders, ask folks to call you and leave you a voice mail.
    • I prefer written reminders.  For example, when my son asks me to buy something at the grocery, I refer him to the grocery list.  He can say the words to me, but if it’s not written down, I may not remember 4 days from now when I actually go to the grocery.
      • This is also the reason I prefer emails and texting to phone calls – I can refer back to the message, for details or contact info, etc.  I don’t remember entire conversations for more than a couple of days.

This week, give your brain a break and boost your productivity by creating the Write Stuff Down Habit!

To:

Receive more ideas and suggestions like these;
Book time with me in person or virtually;
Arrange a presentation for your upcoming event; or
Discover the benefits of Organizational Coaching;

Please contact me.

Call / text 708.790.1940
Online at  http://peaceofmindpo.com
www.Facebook.com/MColleenKlimczakCPO
Via Twitter, @ColleenCPO

Did You Start That Other List Yet? The After-Christmas List?

As I write this, I have tea and cinnamon muffins next to me and Christmas carols on the speaker.  We shopped today, went out to lunch and I even caught a short winter’s nap.

And I started my After-Christmas list.

This is not your “Resolutions List”, this is the “hey, here is a great idea but I won’t have time to act on it until after the Holidays” list.

You see, I have ideas all the time about new ways to do things or make things better, but I don’t always have time to act on those ideas.  And time is an even more scarce and precious commodity during the holiday season, especially this last week before Christmas.

So, as I deck the halls and wrap the gifts and do my daily tasks and work with clients, I also make notes of things I want to do but NOT RIGHT NOW.

For example, current tasks and projects on the After-Christmas List include but are not limited to:

  • Move all my personal emails from my old email address to the new gmail address (I expect this to take a while!!);
  • Unsubscribe from almost every retailer email campaign;
  • Send out my business New Years Cards (don’t have to go out until next week!);
  • Review and cull my reading pile;
  • Reorganize the laundry room, after all the Christmas gifts are out of it!;
  • Wrap the gifts for my side of our extended family (we’re celebrating with them the end of the month); and
  • Teach my teenager how to do his laundry.

All of these ideas are really good ideas.  Important ideas.  Ideas I want to implement.  But NOT THIS WEEK.   This week, there are parties to attend, cookies to bake (and eat), White Christmas waiting for me on the DVR (I’ve never seen it!!!), and more fun, friends and family to appreciate.

So, this week, I challenge you to:

  • Focus on Christmas and your holidays, and not get distracted!;
  • Take note of the new ideas that occur to you; but
  • Prioritize your activities, taking care of the tasks that need to be done this week, and putting the other ones on your After-Christmas List!

Merry Christmas to All, and to all a good night.

Ways to Make Monday Mornings Less Icky

Sometimes, Mondays are rough. I get it.  There are simple things you can do to make them less icky, though.  Here are 6 common complaints, and some ideas to make them better!

“I always feel so frazzled on Monday morning!”

Invest an hour on Sunday to help you hit the ground running Monday.  Put the laundry away (or start a load), run the dishwasher, lay out your clothes for the morning, take out the trash, run the sweeper, pack your lunch for Monday.  60 minutes on Sunday will improve all 24 hours of Monday!

“Monday morning is a fog, and the day slips away before I get anything done.”

Before you leave work on Friday, or sometime over the weekend, take a glance at your schedule for  the week, and jot down some tasks and to-dos to help you be productive first thing Monday morning.  Map your plan for your Monday and for your week, to guide your actions.  Also, since the Monday morning email load can also be overwhelming, spend 5 minutes first thing Monday morning (or Sunday night) immediately and ruthlessly deleting anything  you don’t need to read, and flagging the important emails to find later for a response.

“The weekend is over, and the next one is 5 whole days away!”

Yes, I know.  I can’t help you too much with this one.  Two tips:

  • Let me channel my inner Dread Pirate Roberts and say “get used to disappointment”.  This happens  EVERY week, so the best thing you can do is stop being sad about it.dread pirate robers
  • Spend a few minutes on Monday planning something fun for next weekend, to look forward to throughout the week!

“I’m so tired…  I didn’t sleep very well last night.”

Stick to your usual waking time over the weekend, within an hour or so.  If you usually wake up at 5:30 on a weekday, set your alarm for no later than 6:30 on the weekend.  And as delicious as a weekend nap is, keep it to 30 minutes.  Both of these ideas help keep Sunday Night Insomnia (yes, that’s really a thing) away.  Sunday Night Insomnia happens when we’re stressed about the week to come, plus we have stayed up and slept late for two days, messing up our sleep hygiene (yes, that also really is a thing).

“I’m not feeling very well, maybe I’m coming down with something.”

Um, or, maybe not.  Don’t go crazy with specialty foods or beverages.  Indulge a bit, of course, at family parties or special dinners or out at the bars with friends, but don’t go too crazy or you will start your week feeling sluggish or even a little ill.  I know folks who follow strict diets during the week and save their “cheat” days for the weekend, and then wonder why they feel crummy Monday morning.

“Ugh, Monday.  I just feel blah…”

In addition to good sleep hygiene and a healthy diet, maintain other healthy habits on the weekend, too.  If you exercise all week, exercise on the weekends, too – maybe even changing it up, with a hike or bike ride with friends.  Take your vitamins, meditate, stay hydrated – whatever it is that you do to get through a week, do it on the weekend, too.

Like anything in life, we can take what we have and make a rough situation better, just by making better choices!  How else can you improve your Monday?

Small Business Week: How to NOT Overbook Your Calendar

Recently, a friend/client/networking partner had to cancel a morning meeting because she had overbooked her Tuesday.

Another client had to reschedule a document drop-off with me because he “ran out of day today.”

No judgement here.  Been there, done that.

In her text message to me, the overbooked friend/client/networking partner asked me to write a blog about how to not overbook our schedules!  So, friend, in honor of National Small Business Week, here it is!

When do you work?  Where?  How?   Workdays and work places have changed, due to worker and industry preferences.  A “typical” workday is anything but typical, more than half the workforce works for themselves or small businesses, and many of us work from home (or Starbucks, or someone else’s home, etc).

As the lines of work and home blur, it’s difficult to keep all our commitments straight!  So, to help get the most out of your schedule, without resorting to teleportation or cloning, here are a few ideas:

  • Check your schedule regularly, with an eye out for potential snags or trouble spots. Don’t wait until tomorrow to plan for tomorrow. or until next week to plan for next week.
  • Schedule recurring events.  Actually put them in your calendar / planner / etc.  Yes, you will probably remember.  But then again, you may not.  Just write them down.
  • Better yet, Just write everything down (or make a note in Outlook or Google Calendar, or your planner, or however you track such things).  I can’t be trusted to remember things unless I write them down.
  • Determine realistic time estimates for your regular tasks.  Have you noticed?  We tend to underestimate how long our favorite tasks take, and overestimate how long dreaded tasks take.  We assume the easy stuff will go quickly, but get snagged or run late when something goes wrong.
  • Factor in commuting time between meetings where applicable,  and multitask your travel time.  I’ve been leaving a more generous time cushion between client appointments, to accommodate conversations that go a little long, traffic troubles, or a quiet moment to eat my lunch on the way to the next appointment.
  • Keep your calendar and contact information up to date and with you at all times, so if you do find yourself overbooked or running late, you can do the polite and professional thing and call ahead.
  • Do not feel you have to explain yourself.   No one needs to know that you need to leave a meeting on-time to get to a 6th grade soccer game.
  • If you do double book yourself or if life gets in the way, just OWN UP, APOLOGIZE and reschedule.  Make that call with solutions in mind, as in “I’m very sorry, something unexpected came up and I’m going to be late to our 1 o’clock meeting.  Would you like to push it to 2 pm, or reschedule for a different day?”
  • Meetings.  Ah, meetings.  Meetings, by definition, involve other people.  And talking, and planning and note taking and assigning tasks.
    • Don’t be ‘that guy’ or ‘that woman’.  You know, that one with the late, rushed and loud arrival. Be early, be prepared, and be quiet until there is something to say.
    • Don’t like making pre-meeting small talk?  Smile politely, then make a show of reviewing your notes, or making new notes (even if it’s your packing list for vacation, or an email for later).
    • After the fact:
      • Set an alarm to keep from getting chatty.
      • Factor in processing time for your notes and action steps from the meeting, before heading to your next activity.

As you move through your week this week, keep your schedule in mind, and try a tip or two to make that next workday or meeting go more smoothly!

Get back to ‘Everyday-ness’ first, THEN look at your New Year!

I love the holidays. I really do.  We’ve been blessed with wonderful times with friends and family, meaningful worship, rest and relaxation.

However, after many days of celebrations, I also love the return to “everyday-ness”. “Everyday-ness” was a term coined by Father Matt at Mass yesterday, in the context of “we need ‘everyday-ness’ to appreciate Celebrations”, and vice versa.

I liked the term, and it started me thinking.  We have to start with the basics, our routines, our ‘everyday-ness’ before we can move on to the bigger stuff.

Shower right away when you get up in the morning (unless you are that dedicated soul who actually exercises first thing).  I know, you may want to wake slowly or linger over coffee, but just shower already.  And if you’re thinking “well, I can do it later, or maybe i’ll work out later so I’m just going to sit around and stink until then”, just do it.  You can do it again later if you need to.

Have you ever noticed how your schedule gets snagged with “I”ll run my errands / get dressed / check in with work / leave the house / do anything productive AFTER I SHOWER” and then you delay this jump start to your day?  It’s not complicated, do it and get on with things.

Make your bed.  Yes, seriously.  You can send me links on Facebook for the fear-inducing microscopic images of creatures that will grow in your bed if you make it every day, and I will still say Make Your Bed.  Studies show a strong correlation between happiness and productivity and daily bed making, look it up.  Plus, if you wash your body and your sheets regularly, those creatures in the facebook images won’t survive.

Put actual clothes on, if you, too, have been lounging for a few days. Nothing productive ever happens in your fuzzy bathrobe or yesterday’s sweat pants.

Put stuff AWAY!   Have piles of things lingering around?  Unopened mail, opened Christmas gifts, clean dishes, clean laundry  (These are the things that I needed to put away this morning)? What’s in your piles?  Well, put it all away!

Feeling productive yet?  I bet you are!  NOW……   On to the Big Stuff!  This is a great week for planning.  These bonus weeks around Christmas and New Years present a great opportunity to do some Big-Picture dreaming / planning / imagining for your new year!

We’ll talk more about resolutions in the weeks to come, as well as strategic planning your whole house organizing, cleaning your virtual work space, organizing your finances for the new year, and that’s just January (can you tell I planned my blog topics today?)!  Happy New Year!

To:

Receive more ideas and suggestions like these;
Book time with me in person or virtually;
Arrange a presentation for your upcoming event; or
Discover the benefits of Organizational Coaching;

Please contact me.

Call / text 708.790.1940
Online at  http://peaceofmindpo.com
www.Facebook.com/MColleenKlimczakCPO
Via Twitter, @ColleenCPO

Let’s make it happen, Cap’n!

We come across great new ideas all the time, but how do we make the good ones stick? Set yourself up to succeed!  In a quick survey today, friends reported they are working on:
  • Regular meditation / exercise;
  • regular blogging;
  • schedule changes in the daily routine;
  • use the calendar on my phone since it always with me;
  • take pictures of children’s sports schedules then toss the paper;
  • grade daily (teacher);
  • perform an outside task (sweeping, raking, weeding, etc.) for 15 minutes daily;
  • drink more water;
  • make time for yourself;
  • know exactly what’s for dinner by breakfast; and
  • make bed every morning.
  • (These are all great ideas, thanks everyone for sharing!)

Here is how to make these happen, Cap’n!

Think it through!
Look at your current situation and the new habit from all sides.  Imagine what success looks like. Conversely, realize that every great new idea may not be for you!  Wonderful people whom I love and admire just ran the Chicago Marathon.  I can love and admire them and their achievements, yet not be want to train for or run a marathon.  Just think it through, for you and your life.
Recognize the potential obstacles.  
Great new habits may conflict with existing habits, by pulling time and resources away from other areas of our lives.  Look objectively at what the new habits require, and prepare to dedicate the time and resources they need.  Looking at the list above, all of these habits require at least a little time every day to execute, so we may have to cut other habits to make room for new ones.
Set up your physical space.  
Let’s look again at the list …
  • For meditation, we need some quiet space in our home, or to find a meditation class.
  • Drink more water?  We can put in a water cooler, buy re-usable water bottles, or get those little flavored drops to add.
  • Use the calendar on our phone?  Make sure to have the phone with us all the time.
  • Make the bed daily?  Clear the piles on the ground that keep you from straightening up.
  • We bought a used car a few weeks ago. I added the keys to my key ring, and rearranged the garage and the cars to make the new car easiest to access.
Set up your mental space.
Why do you want to create this new habit?  What are the end results you want to achieve?  Cement those answers in your mind!  Then make an appointment every day or week to make the habit happen.
Get Buy-In.
To maintain motivation, tell everyone you know about this new habit.  Sharing your plan helps others to help you, and creates accountability. If exercise is your new habit, co-op a friend or co-worker to exercise with you.  If you want to start meditating, tell your family and let them know what times you’d like to avoid interruptions.  Tell everyone the benefits of your new habit for them, because – let’s face it – most people want to know what’s in it for them.
 
Leave reminders..
  • Let’s use the “use the calendar on my phone” habit as an example.
  • Do you like auditory reminders?  Set your alarm for 5 pm every day (or whenever), and mentally review your day to add any scheduling events that need to go into your phone’s calendar.
  • Do you like to talk things out?  Set up a regular meeting with family or co-workers to review and upcoming events, and make sure they are in your electronic calendar.
  • Do you respond to visual reminders?  Leave a post-it note reminder on your paper calendar, to remind you to reach for the phone instead.
  • If your goal is “drink more water”, use even more specific reminders like rubber bands on your water bottle. I carry a 32 oz. bottle all the time, so I might put two rubber bands on the bottle, and move a band from the top to the bottom every time I refill.
Expect setbacks, but don’t give up.  Good habits take three weeks to establish, and years of practice to keep!  Expect some bumps in the road to success, but don’t give up when one occurs.  But the good news is that Good  Habits are worth the work!

Productivity Challenge: Get Up! Sitting at a Desk is Bad for You! 

“Getting Up and Moving Around at Work” has been my intended topic for this week, but I find it amusing that I’m writing it while standing because my hip is sore. I’m blaming the high heels I wore to a weekend wedding, though it could have been the Cupid Shuffle at the reception!

The research is in, and it shows just how bad prolonged sitting at a desk is for our health, our productivity and our happiness.  Too much sitting increases obesity, cardiovascular disease, diabetes, cancer and depression; and decreases metabolism, circulation and energy levels.  This challenge is compounded by the fact that so much of our leisure time is also spent sitting – driving, watching TV, sitting at home computers, eating, etc.  This sedentary and seated lifestyle is taking a toll on our bodies.  On a personal note, last winter I went to the Chiropractor because of intense lower back pain, and sitting too long at my desk was part of the problem.

There is a lot of information out there right now supporting standing-while-working and increased activity during the workday.  Standing up and moving around counteracts those negative physical effects of prolonged sitting.  There are also productivity benefits to standing and moving around (just google “productivity benefits of standing work stations”).  My energy and focus increase, while my stress decreases and my mood improves. Just by standing and moving around.

If you need more convincing, please do your own research – I did and I was amazed.  But how to incorporate this strategy into our day?  Try these:

1. Just Pay Attention. Making a change makes us pay attention to our current situation, and this usually leads to increased engagement and productivity.

2.  Include activity breaks in your blocked work time.  The Pomodoro Technique suggests 25 minutes of work and 5 minutes of break; I’ve also read 50 / 10.  The premise is that our minds focus for a certain amount of time (25 minutes), and then our mind and our body need a break (and not just switching over to Facebook, or checking our phone).   A break means getting up and moving, stretching, breathing deeply.  My phone’s timer App can remind me to take my 5 minutes, or I can use my microwave timer if I’m home – it’s great because I have to get up to turn it off!  The 5 minute break could be standing, stretching, walking around the office; or if you work from home, play with the dog, toss in a load of laundry, make a cup of tea, etc.  Track your progress with a FitBit or activity bracelet.

3. Stay hydrated:  I have learned a lot since my first trip to the chiropractor last winter, including the fact that I was chronically dehydrated.  Add more water to your day, and you will get up and move a lot more, to re-fill your water bottle, and to use the wash room!

4.  Run your own errands.  Technology is great and convenient, but often it replaces actual activity.  Yes, you could send someone an email, but you could also get up and walk over to their work space.  Or drop off papers instead of using interoffice mail, or take a walk at lunch instead of ordering in.

5. Consider a standing Work Space, or other options.  The standing work space is gaining popularity (go to Amazon.com and check out the variety of options!).   We created standing work spaces in our home (here is what I am using right now),  and more traditional offices are offering standing options, too.   We don’t need to only stand, though – my massage therapist reminded me that standing all day could have its own negative effects.   So, change up your space, and include both seated and standing options.

Stand Up!  Don’t let that desk chair do you in, Get Up and Move Around to Feel Better and Work Better!

Productivity Challenge: Time Management!

This week’s Productivity Challenge is Time Management!
My associate writes:
“As a small business owner, we wear so many hats and have to stay on top of so many tasks.  
  • There are daily tasks, weekly tasks, monthly tasks; 
  • There are “big picture” issues to address – new product lines, new marketing ideas, personnel issues, all of the “where is our company headed?” type-stuff ; 
  • There are “small task” issues – placing orders with vendors, scheduling service calls, handling customer service issues, and even just answering the phone; and then of course
  • There are the “fires” that occasionally pop up that require me to drop everything and handle immediately. There is only so much time, and we work with a skeleton crew – so how can I better organize to stay on top of it all?”
As a fellow business owner, I can totally relate to all of these!  So, let’s tackle them one by one!
Managing the “daily tasks, weekly tasks, monthly tasks”.  With these recurring tasks:
  • Keep a Master To-Do List – a running list of everything that needs to get done.  I maintain my To-Do list in Evernote (a cloud storage notebook), so that I can access it from all of my devices.  I can even share my To-Do list (and other Evernote documents) with others, if I have info to share with staff or co-workers.  I have clients who use MS Outlook for the same purpose.   When I finish a recurring task for today on my Evernote list, I cut it and pasted it to the next day, week or month or whenever it is set to recur (For example, daily habits, weekly errands, and monthly billing and client care).
  • Actually block out time on your daily, weekly and monthly schedule for these tasks.  Make an appointment on your calendar, so other things don’t squeeze out these important tasks!  A client mentioned that her bill-paying was slipping and she was starting to incur late fees because she hadn’t blocked the time to manage her daily and weekly bookkeeping.
  • Attach paper / ideas / tasks to your time blocks, too.  For example, my Friday afternoons are blocked for bookkeeping tasks.  As bills come in, or tasks come up that are related to bookkeeping, I add them to Friday’s to-do list and tuck any paper bills in my Friday folder.

There are “big picture” issues to address – new product lines, new marketing ideas, personnel issues, all of the “where is our company headed?” type-stuff .

  • Big picture Issues:  We need to block time to make these big-picture discussions happen, too. They may not need to happen every day, but they are still important.  Have weekly check-ins with everyone involved, in person / Face time or via email, to touch base.  And once in a while (monthly, quarterly, etc.) Think BIG THOUGHTS!!! Set time aside, invite all the players / decision makers, go off-campus, set a time limit, and dive in!

There are “small task” issues – placing orders with vendors, scheduling service calls, handling customer service issues, and even just answering the phone.

  • There are no small tasks.  These “small tasks” are Our Work, whether they happen daily, weekly or monthly.  Communicating with our vendors and our customers – This Is Our Work! Even when these tasks seem small, they are really the most important tasks we can complete.
  • However…. we can still manage the flow of our work, to get more of Our Work done!
    • Phone calls can go to voicemail, or we can keep our calls polite but brief.
    • Emails rarely require an instantaneous response.
    • Do Not Reinvent the Wheel!  Figure out the best way to do something, and do it that way every time.  Those are your Standard Operating Procedures, and they create a uniformly excellent experience.  Start by creating standard email responses to frequently asked questions, and build from there.

And then of course there are the “fires” that occasionally pop up that require me to drop everything and handle that immediately.

  • Communication:  I received an email last week from my graphic designer: “I should be done putting out fires by XXX o’clock, I’ll call you then”.    Great way to handle it!
  • Flexibility is critical to time management success.  Having a Master To Do list means if we can’t get to something today, we can move it to the top of tomorrow’s To Do list.  Using Time Blocks are great, but we can block time later in the week just as easily as this afternoon.
  • Let me let you in an insider tip:  If you handle recurring tasks when they recur, manage the Big Picture and Small Tasks regularly – you will:  A. Have fewer fires to put out; and B. Be more prepared and able to quickly manage and put out the fires that to arise.

So, look at your task list today and this week, and consider how to manage your time and tasks to get your important work done!

Productivity Series: What to Do With All the Receipts?

Last week, I started this Productivity Series with solutions for the desk dumping ground! A related question was “What to Do With Receipts? specifically receipts for filing business taxes?” I understand the connection  – I’ve seen dozens of desk cluttered with receipts!
Think about this.  Generally, we need to keep receipts for three reasons:
1. for the information contained on the receipt;
2. as a reminder of a next action to take; and
3. as a physical record of an action, in case you need to prove how money was spent.
Next, think about basic accounting. Money spent moves out of “Cash” and into a different category.  For example, buying a printer at Office Max / Depot moves money from my checking account into my office supplies / assets.
Reason #1: Manage the information contained on the receipt.  How much, to whom, for what?  And make it meaningful.
For example, my business recently spent $$ on:
  • a new printer and toner, a lamp and pens
  • advertising in the form of a charitable donation  / sponsorship
  • gas
  • day-care expenses
  • lunch at Panera
  • annual dues for my professional organization
  • UPS for shipping, on behalf of a client
Each expense I mentioned above would be listed under different Expense categories in my Quicken software.  Office supplies, advertising, Dues and Subscriptions, Meals and Entertainment, Automotive, etc.  These categories are pre-set in Quickbooks and Quicken, and you can also create new ones specific to your business. (I’m not recommending one type of software over another, just reporting on what I know).
Since my friend’s question was about Managing Receipts for Tax Time, I strongly recommend discussing category questions with your Accountant as you set up your system, to make tax time easier. 
Manage your bookkeeping regularly (and if you need help with this, I can suggest a few great people!).  My business books are simple.  I track my expenses and sales daily on a spreadsheet, entering it all into Quicken once a month with my bank statement reconciliation.  My next step is to streamline that process, and enter the daily info directly into Quicken.   Some businesses will need to do this daily, some can stretch to weekly or monthly.   Regardless of how often, We HAVE TO DO IT!
Once the categories are created, and your information for the year is entered, preparing for tax time is a matter of running your reports, and handing the reports and receipts over to your accountant
Reason # 2: Take The Action Required:
For example, in my list above, the actions are to input the information into Quicken, and then with the UPS expense, I need to collect payment from my client, for services rendered and also for the UPS expense.  When I manage my bookkeeping, I need to make sure the two items are entered separately – one for sales, and one for reimbursement.
Manage your bookkeeping, send the invoice, submit the expense report, etc.    JUST ACT!!!
After you record the information, and take the actions required, storing the physical records is easy.
 
Reason #3: Keep your receipts in a monthly folder.   This makes it easier to reconcile your monthly bank statement, and in the rare instance that you actually need to produce the receipt as proof of an expense, monthly files will make your items easy enough to find, without wasting too much time on filing.  Don’t bother with specific vendor files, chronological files should be detailed enough, since you’ve already recorded the information.
Wrap up your receipts with your tax returns, and store them for 4-7 years.  Random receipts for printer toner from 3 years ago should not be floating around your office!!
Imagine how clean your desk will be, with all the Receipts managed and easily filed away!`